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Access2children Opiniones 7

•
TrustScore: 3 sobre 5

2,8

Asesor
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Información sobre la empresa

  1. Asesor

Escrito por la empresa

Practical guidance and structured support are provided to families across the UK who are dealing with complex family related situations. The service is focused on helping individuals understand processes, options, and next steps in a clear and measured way. Support is delivered with an emphasis on transparency. From the outset, information is provided about how services operate, what assistance can and cannot be offered, and how matters are approached. Each situation is considered on its own facts, with no assumptions made about outcomes or expectations. Family matters can be stressful and emotionally demanding. Guidance is therefore provided in a calm and practical manner, with the aim of helping individuals make informed decisions while remaining realistic about procedures, limitations, and timescales. No guarantees are given, and communication is kept clear and proportionate throughout. Feedback and comments are reviewed on an ongoing basis and are used to inform improvements in communication and service delivery. While many individuals report positive experiences, it is recognised that expectations and circumstances differ, and continuous review remains part of the overall approach. The aim of the service is to provide professional, structured guidance to families, delivered with care, clarity, and integrity, supporting individuals as they move forward through their circumstances.

Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

7 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Laughable company

Horrible company would avoid this man Jay Ali he will just throw additional cost onto things better ANYWHERE else

19 de abril de 2026
Opinión espontánea
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Respuesta de Access2children

Dear User,

We take all feedback seriously. However, we are unable to identify any record of your name or the experience described.

We do not apply additional costs without clear agreement in advance, and your comments are not reflective of how we operate.

If you have genuinely used our service, please provide further details so we can review this matter properly and address any concerns.

We are committed to transparency and fairness in all client interactions.

Kind regards,

Trustpilot está evaluando esta opinión de acuerdo con nuestro protocolo de denuncia.

Valorada con 1 estrellas sobre 5

I experience false information on their…

I experience false information on their website, I booked free consultation as mentioned on their website but when I got call then I ask them about free consultation and they said no and ask me general question and in a call they said there is no free consultation then I asked if they have office, which they did not have and made me feel like fraud.

13 de abril de 2026
Opinión espontánea
Logotipo de Access2children

Respuesta de Access2children

Dear Jitendra Kumar,

Thank you for your feedback.

This review does not accurately reflect the structure of our service.
As outlined at the point of enquiry, initial discussions and general guidance are provided without charge to understand the nature of each enquiry.

Where a matter requires tailored input or involves more complex circumstances, it is subject to formal assessment and forms part of a paid service, reflecting the level of care and consideration required.

In your case, you were provided with an initial call, as well as a follow-up call, with a member of our team at no cost.

The nature of your enquiry required a more structured approach beyond general guidance, which falls outside the scope of a free initial discussion.

We operate as a national organisation on an appointment-only basis, ensuring each matter is handled with the appropriate level of time, attention, and professionalism.

Should you wish to discuss this further, you are welcome to contact us directly so the matter can be reviewed appropriately.

Valorada con 3 estrellas sobre 5

Professional, Efficient, and Cost-Effective

Mr Ali gave me confidence right from the very beginning. Even before the consultation, he provided clear guidance about what to expect and what documents would be needed, which helped me feel prepared. During the process, his professionalism and understanding really stood out. He handled everything efficiently while remaining approachable and supportive. The outcome was excellent, and the service proved to be significantly more affordable than previous experiences I’ve had elsewhere.

1 de marzo de 2026
Valorada con 3 estrellas sobre 5

Before I even booked a consultation!!

Before I even booked a consultation, I felt welcomed and reassured. The initial
communication was clear and professional. Once I started working with them, they
guided me through every step and made sure I felt supported. The final result wasn’t
exactly what I wanted but I understand it and accept it.

7 de febrero de 2026
Valorada con 1 estrellas sobre 5

Money Collecting Machine

I found this company through an ad where they claimed to be specialised in working with dads on children arrangements and reconnecting them to their children.
I was assigned to a specialist called “Jay”. This person had no empathy and spent most of the time asking when the next payment would come.
At a certain point he said he would do a specific task inside the scope of the initial but then he came with a new email charging DOUBLE (another 3,000 pounds adding up to 6,000)
He even sent an email saying:
“ This will be my final email on this matter”
Meaning, if I didn’t pay there would be no further email. Like a ransom note of sorts.
Since I was still inside the 14 days cooling off period, I sent an email requesting all my payments to be refunded. The only reply I got was an automated reply.
I haven’t heard back from them since.

23 de noviembre de 2025
Opinión espontánea

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