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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was involved in a car accident where someone rear-ended me. When I phoned to report it, I was told it was a no-fault claim. This happened on a Tuesday. Then, after some questions and uploading image... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a very positive experience with Accident Claim Helpline. From the start, their team was professional, clear, and easy to deal with. They explained every step of the process in simple terms a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service was seamless, so prompt, and constant communication too. The replacement vehicle was ready for delivery within approximately 40 minutes after accident reporting. It could have been deliver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Accident Claim Helpline. Great communication throughout. Everything happened how they said it would, turned up on time and provided me with a perfect like for like car. Th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales

Escrito por la empresa

Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

527 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Took the stress off me completely.

I was involved in a car accident where someone rear-ended me. When I phoned to report it, I was told it was a no-fault claim. This happened on a Tuesday. Then, after some questions and uploading images, my case was up and running. By the next day my car was collected, and I received my courtesy car. Everyone involved was super friendly and made the process very easy.

14 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Mike for your great five star review. We're glad to have taken the stress away.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

Quick to resolve any problems

Quick to resolve any problems, no need for an insurance rise or affect to the no claim bonus, lovely staff and quick response times

14 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much for your great five star review.

Accident Claim Helpline.

Valorada con 5 estrellas sobre 5

Excellent service

9 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Darren for your excellent five star review.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

I had a very positive experience with…

I had a very positive experience with Accident Claim Helpline. From the start, their team was professional, clear, and easy to deal with. They explained every step of the process in simple terms and kept me updated throughout, which gave me confidence and peace of mind.

Communication was strong. They responded quickly and made sure I understood my options before making any decisions. The whole process felt smooth and well managed.

Most importantly, they showed genuine care and worked hard to achieve a good outcome for me. I would recommend Accident Claim Helpline to anyone looking for reliable and supportive help with a claim.

7 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you so much Polly for your great five star review. We're glad that you appreciated the strong communication.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

Excellent, high quality service

Really helpful, fast, excellent communication and high quality service. This is a first as I've never been genuinely impressed with car insurance services before!

13 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Phil for your excellent five star review. Just to clarify, when you reported your incident, you called Accident Claim Helpline rather than your insurer. We are an independent service that specialises in handling claims on behalf of individuals involved in non-fault accidents, and it was our pleasure to assist you in managing your claim. Once again, we really appreciate your kind words and your trust in us. If you need any further assistance, please don’t hesitate to get in touch!

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

They were very friendly on the…

They were very friendly on the phone!They definitely know what they are doing! And they are doing it perfect Everything have been sorted out very quickly! Thank you so much! Recommended 100 percent!!!

10 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Yoana for your lovely five star review.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

Accident claim

Excellent prompt sevice

8 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you for your excellent five star review. Just to clarify, when you reported your incident, you called Accident Claim Helpline and not Hastings Direct. We are an independent service that specialises in handling claims on behalf of individuals involved in non-fault accidents, and it was our pleasure to assist you in managing your claim. Once again, we really appreciate your kind words and your trust in us. If you need any further assistance, please don’t hesitate to get in touch!

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

I Bradley Atkins who delt with my case…

I Bradley Atkins who delt with my case he was very supporting and explained everything clearly and assured that if there was anything I didn't understand is to contact him and he will through it again, which made me feel at ease and in good hands.

5 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much on Bradley's behalf for your great five star review. We all really appreciate it.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

Had great experience all issues dealt…

Had great experience all issues dealt with super fast and all operatives were very professional and informative only one slight issue as hire care given had a dodgy tyre and was left searching for repair only to find that it was man flat and undrivable, having said that I was replaced with another car withing an hour of contacting office. So all good and happy.

5 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Dee for your great five star review. We're glad to have been able to resolve the tyre issue so quickly.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

They took over everything

They took over everything. They explained everything very well. Things have been smooth which is great in this unforseen circumstance.

6 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Miss Timmerman for your brilliant five star review.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

Outstanding service

After a second incident with my car in a short time span (no fault) I was quite disillusioned with the accidental claim process but everyone at spectre, particularly the person who delivered my hire car and collected my car for repair, really put me at ease and really grateful to everyone for a really efficient service.

5 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Kirsty for your outstanding five star review.

Accident Claim Helpline Team

Valorada con 4 estrellas sobre 5

Very helpful now what’s the next step

1 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much for your review. We're glad to have been of assistance.

Your claims handler will be in touch with you shortly to discuss what happens next.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

Great service brilliant customer…

Great service brilliant customer service, dealt with matter swiftly took all the hassle out of the situation.

1 de abril de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you so much Dan for your brilliant five star review. We're glad to have made things easier for you.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

Quick response

Quick response

30 de marzo de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you Terrance for your great five star review.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

Cody McCall

Very happy with all the services…
Very happy, compassionate person I spoke to.
Thanks again

30 de marzo de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Cody for your great five star review.

Accident Claim Helpline Team.

Valorada con 5 estrellas sobre 5

Very quickly resolved.

Couldn't of asked for a better service, lovely hire care sorted straight away hassle free, and it only took 18 days from the start of my claim to being paid, couldn't be happier 😀

31 de marzo de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much Alan for your great five star review. We're glad you appreciated the prompt service.

Accident Claim Helpline Team

Valorada con 5 estrellas sobre 5

I had a swfit response to my case

I had a swfit response to my case. The attention was very professional and swift. Also caring. Many thanks.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Accident Claim Helpline

Thank you very much David for your great five star review. We really appreciate it.

Accident Claim Helpline Team

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