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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Really disappointed with the after service. The broadband worked fine for a few months but then started to go slower. We called Acorn and they provided a new router but it didn’t make much difference.... Ver más

Valorada con 5 estrellas sobre 5

Appointments were kept, delays were notified as they happened, extremely polite, helpful installer, who made sure everything was working before he left. He also advised us that we could contact him in... Ver más

Valorada con 5 estrellas sobre 5

The engineer made a good survey of the house and best signal location. The equipment and wiring was done quickly, professionally and completed a tidy job. Setting to work was explained and s... Ver más

Valorada con 5 estrellas sobre 5

Very quick fitting and communication. We can't get the 50mb which is the only downside for us but that is a function of our position rather than a fault of the company. The engineer was great, very fr... Ver más

Información sobre la empresa

  1. Proveedor de servicios de Internet

Escrito por la empresa

Acorn Broadband offers high speed wireless internet throughout the Highlands in Scotland reaching some of the most remote areas possible!. An open door of possibilities, education, employment and of course entertainment. The possibilities are simply endless!


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(61)

8 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Im on the R350 package last week thy…

Im on the R350 package last week thy sent me an email i must pay R677 i phoned them and thy said its an tecnical problem but its sorted. Today thy wanted to debid R677 from my acount and the debidorder faild. I phoned them again this morning now thy say i must make a plan to pay them. If it was my mistake i would gladly go out of my way to get the money im ther acount but its was there mistake so they must be responsible for there mistake not me. I am defnitly canceling them

3 de septiembre de 2024
Opinión espontánea
Logotipo de Acorn Broadband

Respuesta de Acorn Broadband

Hi Andre, I think you have made a mistake. We are based in Scotland. I think you must be referring to a business in South Africa as you are referring to rands?

Please remove your comment as it does not relate our business in Scotland and is therefore completely inaccurate.

Thank you.

Valorada con 5 estrellas sobre 5

Great staff

Easy process to follow. Friendly team. Neil was particularly understanding and did a great job explaining everything to my grandmother and caused no disruption at all. Service so far is good - a vast improvement on previous copper wire service. Highly recommended.

26 de agosto de 2024
Valorada con 5 estrellas sobre 5

Brilliant so far

Easy to order, excellent service. Installation was completed when we were told it would be done & by such a friendly helpful and competent man. Billed on time & ooh such an improvement in BT.

26 de julio de 2024
Valorada con 5 estrellas sobre 5

From start to finish the process was…

From start to finish the process was quick and easy.
The engineer was absolutely fantastic, professional, polite and had us hooked up in a matter of hours, this includes installing the dish and everything.
Fantastic service, excellent company and at last really good broadband in a very rural area.

29 de abril de 2024
Valorada con 5 estrellas sobre 5

Top Service

From the moment I submitted my enquiry to the completion of the install, Acorn Broadband were fab. Special mention to the engineer Neil who ensured I got the best signal possible. He was incredibly helpful and a great ambassador for the company.

20 de marzo de 2024
Valorada con 5 estrellas sobre 5

Excellence from the whole team

I found them extremely helpful. Great communication and the installer arrived on time and it was quick and easy and working within two hours from arrival to departure. Great service

27 de noviembre de 2023
Valorada con 5 estrellas sobre 5

No hassle experience

No hassle getting fixed up, a quick phone call got the ball rolling. Arrangements were made for engineer to install and was up an running in no time .

14 de noviembre de 2023
Valorada con 5 estrellas sobre 5

acorn broadband

got acorn broadband as the company i already had were getting slower and slower, so thought i would give acorn a try as they are local as well, didn't have to wait long to get it installed and it was up and running right away, after initial teething problems which were sorted out the next day i have no complaints so far, would recommend

21 de agosto de 2023
Valorada con 5 estrellas sobre 5

Very fast and reliable

Very fast and reliable! We get about 27mb/s as our top speed, and we average in the low 20s. Which is a vast improvement on our 1mb/s previously! Couldn't recommend it enough for people out in the sticks like ourselves!

25 de septiembre de 2023

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