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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

An incredible team. Never had an issue that wasn't dealt with in a speedy manner. Rachel is always super friendly and has been nothing but accommodating each time ive had to reach out. Highly rec... Ver más

Valorada con 5 estrellas sobre 5

Property manager Rachel has been so helpful with sorting out everything in the flat. Such a quick response and maintenance arranged immediately to resolve any issues.

Valorada con 5 estrellas sobre 5

Communicating with Acre has been so easy and quick. Shamia has been brilliant, very friendly and knowledgable on everything about the property, she's made organising a viewing and getting the rental p... Ver más

Valorada con 5 estrellas sobre 5

Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de inmuebles

Información proporcionada por diversas fuentes externas

We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

411 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(411)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Viewings

I just had the chance to see a couple of rooms around Turnham Green with Aidan and he has been extremely kind and professional in every way. On time, didn’t made me feel awkward and he was genuinely a lovely person to speak to.

4 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nothing but professional service…

Nothing but professional service throughout managed to get me moved in within such a short space of time went well above and beyond to make the move happen within 48 hours. Amazing guys thanks again

26 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I feel very happy that I found this…

I feel very happy that I found this Agency .Fantastic customer service ,they have been very helpful and efficient ,everything was detailed and make me take an easy and right decision. Amazing Company. Thank you Guys!

21 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flexible, understanding and fast!

My experience with Acre Properties has been amazing. I support disadvantaged clients to find private rented homes. Our agent, Alex was very understanding of our client's situation and acted very quickly. He arranged a viewing on the same day, and Acre's admin team sent through all the required safety paperwork within a day. Jonathan, the property manager was also very helpful and helped us get the documents our organisation needed for due diligence. All in all a great experience!

14 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt response

Have removed my former review due to the immediate action taken by this company to address my concerns. Jonathan explained the situation clearly and helpfully. My bad! Although not a client of theirs, it is clear that they do bear out the many positive reviews by their tenants.

23 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first impression when I met Shamia…

My first impression when I met Shamia was really good. She was very professional, efficient but also very understanding and flexible with my room request. We spoke over the phone prior to our meeting and I was very impressed with the room I viewed. In the end I have decided to move with my friend however if I ever change my mind I will reach out to this agency. I will definitely recommend them to people I know and looking to move.

11 de enero de 2021
Opinión espontánea
Logotipo de Acre Properties

Respuesta de Acre Properties

Hello Inuska,
Thank you for your lovely review... Shamia is a gem!!
Putting your needs and safety is important to us. If it doesn't fit our product, it doesn't fit. But we will try in every way we can to help. Hopefully we will meet again in the future.
All the best in your new home and keep safe.
Acre

Valorada con 5 estrellas sobre 5

Perfect place to live

Perfect place to live. Clean, spacious, and reasonable pricing. Alex was incredibly helpful and brill! He does make things happen for you! Well-recommended.

23 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always fast responses

Always fast responses. And problems solved straight away (replacement mattress & wifi issues). Thank you Jonathan!

16 de septiembre de 2020
Opinión espontánea
Logotipo de Acre Properties

Respuesta de Acre Properties

Thank you Lucy for your kind review.
We do try and be as efficient as possible.
Team Acre

Valorada con 5 estrellas sobre 5

Professional Acre team

Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks to move which I thought was amazing. Very detailed contract protecting both landlord and tenant rights. Highly recommended.

23 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Old school excellence

Despite the difficulties associated with the disruption to business caused by the Covid 19 pandemic, the responsiveness and professionalism of the staff has been exemplary. In particular, I would like to praise Owen (the Letting Agent), Natalia (Admin) and Jonathan (Property Manager) for providing a level of service that goes beyond what you world normally expect. Not forgetting Aubrey and the boss Alistair, who have both been helpful in the dealings I have had with them.

30 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service, friendly and helpful people

I have dealt with a number of estate agents and letting agencies over the past 6 years. Without a doubt, Acre Properties have been the absolute best.

The process of securing the property and filling out paperwork was smooth and free of tedious complications. Throughout my stay they were always helpful and informative. I would highly recommend their service!

29 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Company! Can’t recommend enough!

We’ve been renting a property from Acre since 2018 and any problems we’ve had have been resolved super quick. Jonathan in particular has been very accommodating and even in times of global pressure, hygiene and safety measures have been adhered to brilliantly. Can’t recommend enough!

15 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Acre have been a delight to rent with: responsive and accommodating at all hours. Benjamin in particular has provided exceptional customer service, resolving issues in a quick, professional, and thoughtful manner.

11 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable and Efficient

Acre were very easy to rent from, and fixed any issues fairly promptly. Their communication was excellent. I would definitely use them again.

5 de marzo de 2020
Opinión espontánea

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