Adam Partridge Auctioneers & Valuers Opiniones 148

My contact at Adam Partridge in Liverpool was extremely helpful and friendly with a happy disposition.
She is extremely hard working, contentious and has a great knowledge of antiques. I was very confident that the best price would be obtained for my items.
Thank you.

This was the second occasion I met Emmeline from the Liverpool Auction House at Wallasey Village Library for free valuations. I first met her last October at the same venue. Emmeline came to my house and gave me an honest opinion and fair valuation which came to fruition at the subsequent auctions. I am most grateful to her. She is absolutely charming with everyone and very knowledgeable, and it was lovely to meet Cath too.

Adam was truly remarkable; I found him to be incredibly understanding, courteous, efficient and approachable. Always replying promptly and politely with care and excellent advice. He was generous with his time and knowledge and at no point did I feel under any pressure or obligation. I genuinely believe that Adam has a great level of knowledge, skill and experience and wants the best for the individual and also for the item. I would not hesitate to recommend his services and will definitely use his company for all future valuations and sales. Thank you very much Adam.

I have been downsizing for some time, and taking my antiques, collectables and jewellery to Steven Parkinson at the Preston Office was a very wise decision on my part. He is always a pleasure to deal with. I value him for his knowledge and experience, and also for his clear guidance as to what will and will not sell in an auction environment. This means that the things I have taken to him did sell, for prices which were more than acceptable to me, and some did very well. I have watched the auctions live and they do their best to sell every item, and sadly that cannot be said of all auctioneers. The paperwork is clear and straightforward. I will continue to trust Steven and Adam Partridge as I continue with my downsizing.

Excellent service from the team. Emails quickly answered, information on my sales prompt and correct. Special thanks to Niall who we met on a valuation day and came to give us an evaluation . Very experienced and auction went ahead. With mostly good priced reached.
Would use again

Steven from your Catteral branch was most helpful. His estimates were very fair and in fact at the auction in some cases we received mush more than the estimated pricec

I had an excellent experience with Adam Partridge Auctioneers from our first meeting right through to receiving funds for my items. The staff were extremely helpful and their expertise was gratefully received. I will definitely be using them again and have recommended them tp friends and family. Thank you very much.

We had excellent service from Adam Partridge from initial meeting in Garstang,to the eventual auction and receiving the money that our items fetched.
They were very helpful and professional throughout the whole process

Appalling attitude. Apparently now requires separate proof of identity when buying - even when buying through the Saleroom.com where they have already confirmed identity and hold debit card details. They won't actually tell you this of course, they just leave you hanging with 'Pending' on your bids. If you eventually query this with them they will send you a very patronising email that basically tells you to get lost if you don't like it. There are hundreds of more professional auction houses out there - so I would just leave this guy to the telly if I were you.

I had some items to sell and went to a valuation session at our local library and met Emmeline, who was very friendly and helpful. I received an e-mail informing me when my items would be auctioned and given the lot numbers and a link to the auction, so that my daughter and I could watch it live. It was very interesting and exciting and we were very pleased with the outcome. The amount of commission taken was quite reasonable and we received the balance about a month after the auction.
All in all, it was a very happy experience and I would have no hesitation in selling any other items with Adam Partridge in Liverpool.

Customer service is not a priority for this company. Why hold a pre-christmas auction over a week before Christmas, and then close the following day for a 17 day Christmas holiday making it impossible for purchasers to collect lots until the New Year despite customers having bought items as Christmas gifts - surely any reasonable company would keep their offices open until the 23rd of December for collections, or at least have highlighted on their website and auction listings that collection of items wasn't possible until the New Year. Similarly beware of the buyers premium, on the Adam Partridge website additional charges are listed as 30% on the listings, however there is an additional 2.4% charge for bidding through their website which isn't clearly identified. All told they're not a company that I'm impressed with having dealt with, and feel that they do not prioritise customer service.

Bureaucracy to gladden the heart of a French civil servant. All I wanted was a quote to pack and post two small items. They could have provided a tick box for this on the invoice. Instead I had to spend 3/4 of an hour trying to find a particular form and then lose patience because about the only thing they didn't require was my shoe size.
I have lost interest and they won't even offer them for resale because the items are too low value - why did you offer them in the first place.
UPDATE
As well as the response below the company has reached out to me by e-mail.
I am still of the opinion that their on line forms are too obscure and unnecessarily bureaucratic.
I note that someone has complained about the charges for postage and packaging. I can only comment that the charges made in this case were very much what I expected them to be before making my bid.

Adam Partridge Liverpool, all staff where great, understanding, helpful and at the end of the phone if there was something I was not sure of. They are a group of people who are painstaking in their efforts. Thankyou

I am really delighted with my celtic ring I purchased as a wedding ring for my husband. It was my fist time buying and the process was simple and when I emailed with a question they were very helpful. However my only stipulation was the postage cost from the London Saleroom. They charged me £15 plus vat so £18 in total for a small ring. It came by RM special delivery and the price on the envelope was £8.75 so I definitely felt overcharged.

Great Devon auction house. Staff very pleasant and helpful. 4 ways to bid for items including on line and bidding in person on the day of sale.
Nice cafe on hand with toilets and a large carpark.

This was my first experience selling at auction. Hopefully not the last.Emmeline made it plain sailing and was extremely friendly and professional at the same time.i would highly recommend this auction house thanks everyone and well done.

The team at Adam Partridge are friendly, knowledgable and very helpful when itcomes to pre and post auction support. Great online and face-2-face customer service also.
They are flexible and adaptable to the customer (my needs), they are knowledgeable and provide great post-auction pickup for lots which I have won.
I have purchased from Macclefield, London and Liverpool this year - all professional and friendly. Thanks Team APA!

Enquiries were answered promptly and helpfully. The collection of items bought was made very easy.
If I have a question it is about using the website. While the items in the auction are detailed, they are very well set up, quickly too, for inspection. I do think the website could be more friendly, especially to such as myself who are not so computer savvy as some: finding how to setup my interest when I couldn’t attend the auction event in person was not easy.
Otherwise, a truly friendly and excellent professional service.

Adam Partridge Liverpool Saleroom have been excellent. Jack and Lauren helped me pack up my very small car to the rafters and my items arrived home safely. I’ve been to many other auctions around the country and it’s very rare to receive the top notch service I’ve experienced today.

I have received an excellent service from the Liverpool branch of Adam Partridge over the last 12 months. It has been professional, efficient and the staff I have had contact have been friendly and helpful. Emmeline, who initially came to give a probate valuation has been so helpful and supportive at a difficult time. Her professionalism, patience, flexibility and valuable advice when working with a third party is much appreciated.