Adaro Optics Opiniones 

Very simple stress free process

I received excellent service at Vision Express. The team there are excellent particularly Jeanette who helped me choose an impressive payment plan.

Was easy to understand and very useful 5 stars all the way 😊

Easy and straightforward

Lady was very helpful and explained everything

location and service are good, staffs are friendly

The staff make you feel relaxed and the service is absolutely excellent can't fault it and the value for money deals are brilliant I totally recommend vision express

Was satisfied with the service I got.

Excellent staff and customer service,karen was very efficient and profesional,outstanding service.

Dishonest, CANNOT be trusted! I contacted them in July to notify them that my husband had died in June, I was told that the debt would be written off, once I sent a copy of the Death Certificate, of which I did, and they returned it. However, they STILL continue to take payments! I can understand possibly 1 month (August) as it may have been too late to stop the payment, however they have also taken for September. Why are companies able to ‘keep their word’, but others like Adaro do not. As if bereaved next of kin are not suffering enough. Far from reputable!

Spectacles are an expensive purchase. This is a more affordable way of buying them.

Very knowledgeable staff and very good service

Jack was really good and very patient with me to choose my pair of glasses, I had a great experience. Thanks again

Very good service

Communication for the Vision Express plan is totally unclear and appears to be punitive to the customer. I exchanged my glasses and was advised in store that the difference in price would reduce the monthly payment but Adaro contacted me with a direct debit change notice that hadn't adjusted any of the terms. Upon querying, they advised they would be shortening the term rather than the monthly payment, despite the store advice. But the first email from Adaro upon taking out the plan states that if you pay off the loan early, you no longer retain any of the plan benefits. Lose-lose for the customer if you change your mind, unless you cancel completely. Do not recommend.

Staff were friendly and didn't rush the process. They were experienced and wanted to help.

Everything

The whole process was painless, efficient and excellent value.

Staff were excellent throughout. I’ve only took delivery of the glasses yesterday but my initial reaction is very positive.