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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Please Please do not get done like I have. Ordered 4 trackers and paid for 4 guess what I only received 1 tracker not 4! Postage took ages and there was no receipt with the 1 tracker so now I'm sendin... Ver más

Valorada con 2 estrellas sobre 5

Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Only one magnetic cover gor two trackers. Trackers set up ok. Delivery time took a bit longer than expected. Overall ok but wouldnt use again even though no problems.

Valorada con 4 estrellas sobre 5

the equipment is reasonable priced and is easy to connect and set up. the only real criticism I have is promotional videos and social media posts show a magnetic holder being used mount the tag. th... Ver más

Información sobre la empresa

  1. Tienda de accesorios para automóviles

Escrito por la empresa

Redefine Your Ride. Shop the newest Custom LED Door Sills, AnyTrack Pro GPS Trackers & more premium car accessories. Instant upgrade—installed in minutes with no tools. Easy DIY for all. Worldwide Shipping.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 27% de las opiniones negativas

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Todas las opiniones

(78)

26 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Bad Bad Company Be warned

Please Please do not get done like I have. Ordered 4 trackers and paid for 4 guess what I only received 1 tracker not 4! Postage took ages and there was no receipt with the 1 tracker so now I'm sending emails to no response. Don't get done like me staying well clear of this company.

20 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY

DO NOT BUY. I bought 4 tags believing the advertising that they use GPS, they don't. only work on Android and even then only when very close to my phone!
RUBBISH. no response to contact for refund.

29 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE!!! DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY — COMPLETE SCAM & FALSE ADVERTISING!
​Stay far away from Add-On Design! I ordered their LED door sills after seeing their flashy advertisements and videos, and what actually arrived looked nothing like what was shown. The product is cheap, completely misdescribed, and nowhere near the quality demonstrated in their promotional ads.
​When I reached out for a refund, their so-called customer service immediately started giving me the runaround. First, they demanded pictures. I provided them. Then they changed the rules and demanded videos. Every single message is another delay tactic and another ridiculous excuse designed purely to drag out the process and avoid returning my hard-earned money.
​They will happily take your payment instantly, but the moment you want a refund for their deceptive junk, they stall and stonewall you. Do not fall for their slick social media ads—what you see is NOT what you get, and you will fight tooth and nail just to get ignored.
​Save yourself the headache, protect your wallet, and buy your car accessories from a legitimate, trustworthy seller instead. ZERO stars!

18 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered Kia Stinger lighted door sills

Ordered Kia Stinger lighted door sills. They sent KN door sills which are not what I ordered. I have emailed several times to get them exchanged, no response. Terrible customer service. I should have read the reviews before ordering. This place is TRASH! I'm going to post on every platform warning potential customers not to do business with this company!

11 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality poor customer service

Bought some light up door strips, they arrived weeks later, later than I was told and they were printed wrong! They ask your car model and this was printed on them along with Ford and the Ford logo! This was NOT what I asked for and their response was their ‘production team interpreted it like that.’ Complete waste of money I cannot use them and their customer service is shocking, no help, no resolution DO NOT ORDER FROM THIS COMPANY! Poor products and worse customer service, unfortunately I didn’t read the reviews first and I see it has happened to someone else.

26 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m very disappointed with my…

I’m very disappointed with my experience with Add-On Design. I ordered a product with the logo specifically requested for my Tesla Model X, but the item I received had the wrong logo and instead said “Tesla 2023.”
I contacted the company to explain the mistake and asked them to correct it, but they refused to fix or replace the product.
Mistakes can happen, but what matters is how a company handles them. Unfortunately, in my experience, customer service did not take responsibility or offer a reasonable solution.
I would not recommend Add-On Design based on my experience. Make sure you carefully verify what you are ordering, because if there is an error, they may not be willing to correct it.

14 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Setup was very easy and fast

Setup was very easy and fast. Unless the thief keeps their Bluetooth turned on, and parks your item really close to a Bluetooth phone source, you will never find your stuff. My last know location was 26 hrs ago and was somewhere inside a 3 mile circle. Car has been all over town.

5 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They took my money, supposedly sent to the wrong COUNTRY, won’t give refund

They were all talkative when they got my money but never sent my door sills after many weeks, despite my paying for express shipping. I live in AUSTRALIA and thought they were from America, yet when I queried them, their website said I had “no order” with them, their tracking number kept changing, and they then tried to say it was delivered from CHINA … to ENGLAND. …. NOT Australia! Absolute SCAMMERS. Then they didn’t answer emails

1 de julio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I got 2 of these to find out they…

I got 2 of these to find out they aren't GPS they are linked via bluetooth which wont give you around the world tracking. The advert is very deceiving regarding GPS tracking. I wouldn't recommend.

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

not as described

The description says they are “real time GPS” trackers. But they are not they simply use the Apple ecosystem, just like an Apple AirTag. Have tried to contact the company many times but to no avail. They are not “as described”!

11 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased 2 within 3 month both did not…

Purchased 2 within 3 month both did not work. Tried to resolve the matter with the seller, however they advised there was only a 1 month warranty. What a joke. Speaks to how much confidence they have in the product.

1 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Brought 4 add track pros from this…

Brought 4 add track pros from this company a different product turned up they clam it's a updated version but that is not what I ordered this is false advertising and I am now waiting for a response on a refund

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not trustworthy

I submitted a review in July 25 and to my surprise in Apr 26 they responded and wanted to help. The offered to reship the product I never received but then qualified it by saying I needed to amend my review. I said I would do that after I received the product. Never heard anything since so they are obviously just trying to improve their reviews and in my opinion should not be trusted!

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

So good I bought two more!

I purchased two last year and really pleased - easy to set-up and original batteries still working fine after months! I can just look at my phone and can see where my van and car are parked. Just bought two more as getting another car and one for my freind also. Great Price!!

12 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Hit & Miss (a lot) for real time locations.

Somewhat misleading in their advertising regarding "real time GPS". Their "AnyTrack Pro" simply uses Bluetooth Crowd Sourcing from other cell phones very near where the vehicle is you placed the device in.

Somewhat area as to the general location of the automobile, but certainly not anywhere near exact. No real time speed reads.

Remember folks, you get only what you pay for. These "AnyTrack Pro" crowd sourcing devices are only a step or two better than nothing.

Ps. Their address is supposed to a city in New Mexico, but shown as being in New York according to their website. Kinda sketchy if you know what I mean.

20 de abril de 2026
Opinión espontánea
Logotipo de Add-On Design

Respuesta de Add-On Design

Hi Chris. I’m really sorry to hear about your experience, and I completely understand your frustration.

We take product quality and customer service very seriously. Unfortunately, I haven’t been able to locate your order details here. Could you please reach out to Support@add-ondesign.com with your order #?

I’d like to personally look into this and get it resolved for you as quickly as possible.

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