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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always love Addison Ross products. I have bought your candle stick holders and marquetry frames for endless presents and everyone loves them. I also have your large orange scalloped ottoman tray at... Ver más

Valorada con 5 estrellas sobre 5

Addison Ross products are the best. I have their salt and pepper grinders which are gorgeous in beautiful lacquer. Not only do they elevate every table, they are also sturdy and grind S&P to the perfe... Ver más

Valorada con 1 estrellas sobre 5

I was excited to start using the beautiful rechargeable bedside table lamp that we purchased in store. The SA went in the storage room to bring a brand new”new “ one. Unfortunately I didn’t ask her t... Ver más

Valorada con 5 estrellas sobre 5

The photo frame I bought from this company is beautiful.It is well made and looks stunning. It was packed very carefully and arrived in a matter of days. I had to contact the company about a mistak... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

We’re a family owned English company, with a passion for design, luxury and elegance. Photo frames were where we began and what we are most well-known for however in recent years we have expanded our ranges significantly to include beautiful clocks, boxes, trays, notebooks and home fragrance. Our core focus is on beautiful affordable quality, oodles of choice, top notch service and of course gorgeous packaging!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(223)

32 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

I wanted to buy more of your enamel…

I wanted to buy more of your enamel frames. I could not find them on your website so I sent a message. Replay was very prompt with easy advice to follow allowing my order to be placed. The frames arrived within two days

20 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good Service

Received the lacquer box and a small tray. The products are beautiful. However, there was a small imperfection on the box and the lid sat slightly askew. Unfortunately the box could not be replaced as out of stock, full refund provided.

27 de agosto de 2024
Opinión espontánea
Logotipo de Addison Ross

Respuesta de Addison Ross

Hi Pamela, I am so sorry that has occurred. Would you be able to send your order number, and I will get in contact with the warehouse to try to get this resolved for you. Thank you, and I am very sorry again. I look forward to hearing back from you.

Valorada con 5 estrellas sobre 5

Excellent service

From ordering to delivery the service was very quick. Excellent packaging that was very aesthetic, so much so I wrapped it the box with the gift inside. Very pleased with the photo frame I ordered, which was a wedding present.

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class Product with First Class Service

I wanted to order a special photo frame. I needed advice on true colour.
The telephone adviser was polite and very helpful.
Negotiating the online ordering, I quickly found what I was looking for, ordered, paid and received a confirmation email.
My photo frame arrived very quickly and was securely packaged.
Very pleased and would definitely recommend.

7 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

After sales experience.

My experience was relevant to replacement of Enamel silver photo frames.

I approached Addison Ross with details of relevant problem of said items, accompanied by pictures. I hoped to receive a positive response under the advertised warranty. It was pleasing to receive an extremely prompt reply advising that replacements would be supplied. Replacements were received after a matter of days.

Excellent after sales service which ensures that I'd have no hesitation in purchasing again from this company when required.

Suffice to say I highly recommend Addison Ross

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent, fast service. Loved the fact you printed the photos for the frame. Many thanks.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and prompt supplied of photo frames

Very prompt delivery of 4 photo frames. Small error in that incorrect photos were sent but this was rectified within 48hours. Excellent and prompt communication with rapid delivery via DHL. Good quality products at a fair price. Would certainly recommend this retailer.retai

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful products

These are expensive frames. But on the other hand, they are beautiful and thus you get what you pay for. The choice is excellent and staff are ready available and helpful if any problem needs to be dealt with.

3 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wedding gift of Silver photo frame 10"x8"

Easy ordering system . Product (a silver photo frame 10"x8") was as advertised . It arrived promptly within 3 days . Item was carefully packed and is very attractive . I particularly appreciated being able to pre fill the frame with my chosen photographs Thank you

24 de julio de 2024
Opinión espontánea

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