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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I always love Addison Ross products. I have bought your candle stick holders and marquetry frames for endless presents and everyone loves them. I also have your large orange scalloped ottoman tray at... Ver más

Valorada con 5 estrellas sobre 5

Addison Ross products are the best. I have their salt and pepper grinders which are gorgeous in beautiful lacquer. Not only do they elevate every table, they are also sturdy and grind S&P to the perfe... Ver más

Valorada con 1 estrellas sobre 5

I was excited to start using the beautiful rechargeable bedside table lamp that we purchased in store. The SA went in the storage room to bring a brand new”new “ one. Unfortunately I didn’t ask her t... Ver más

Valorada con 5 estrellas sobre 5

The photo frame I bought from this company is beautiful.It is well made and looks stunning. It was packed very carefully and arrived in a matter of days. I had to contact the company about a mistak... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

We’re a family owned English company, with a passion for design, luxury and elegance. Photo frames were where we began and what we are most well-known for however in recent years we have expanded our ranges significantly to include beautiful clocks, boxes, trays, notebooks and home fragrance. Our core focus is on beautiful affordable quality, oodles of choice, top notch service and of course gorgeous packaging!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(223)

32 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Absolutely beautiful placemats however…

Absolutely beautiful placemats however only noticed after purchase that not heat proof-so asked customer services if warm plates from a plate warmer would be ok and never heard back not even after their stated timeline of up to two days. Will keep and use because do look great but practicality is limited and worry about fragility of laquer as each individually bagged-will stacking them on top of each other lead to damage. Biggest disappointment was lack of response to my query . Cannot fault the look or colour of these items .

1 de mayo de 2024
Opinión espontánea
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Respuesta de Addison Ross

Hi there, thank you for your review. I am sorry that customer service did not get back to your initial email, I will escalate this now. Warm plates should be fine from a plate warmer. However, we would always advise on the side of caution when applying any form of serious heat to our placemats.

Valorada con 5 estrellas sobre 5

Now our images are on our mobile phones

Now our images are mainly on our mobile phones I absolutely love how easy it is to choose a frame and download an image and have it delivered all done. The quality and style of the frames are both classic and very now, you know there will never be a need to be replace. Already bought 4 this year and passed the details to friends as they make such a beautiful personal gift…

2 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Periwinkle blue enamel frame

I'm an Aussie; we don't seem to be able to ship things as promptly and accurately as you guys.
I just love the frame colour and the free print is a nice addition despite my getting the orientation incorrect ( absolutely my error!)
I'm thinking of ordering another for a mother's day gift to myself.

11 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What service

What service! My silver photo frame came well wrapped in a stylish box and looked marvellous. To add to it all the company had inserted a copy of the photo I wanted framed before sending so saving me the bother….many thanks for a great service. Will recommend….

21 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great choice of styles

Great choice of styles, prompt service & delivery. Was a gift & recipient says they are 'absolutely gorgeous '

2 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bobbin Pepper Grinders

Got a pepper grinder for Christmas - I had wanted it for ages so was super excited. However within a month the exterior had split from the wood and began to peel off. Absolutely not worth £55! I sent a couple of messages and pictures to Addison Ross to see if they could do anything but had one reply saying they would send me a new one but subsequent messages were ignored and no new grinder! They look cool for the first 5 mins but absolutely not worth the price tag.

29 de marzo de 2024
Opinión espontánea
Logotipo de Addison Ross

Respuesta de Addison Ross

Hi Lucy, we are so sorry about the issue you have had with your order. Unfortunately, wit the information provided I cannot find your order. Please can you provide your order number and we will be sure to get back to you right away.

Valorada con 5 estrellas sobre 5

What a wonderful service

What a wonderful service. My bedside clock arrived within a few days and is beautiful, a lovely addition to the bedroom. I really appreciate the silent tick and softly glowing hands to read the time overnight. The enamel and gold are very elegant. I am planning to get both daughters one for their birthdays.

11 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful product

Beautiful product. Love the quality of this clock ⏰ and its design. It’s heavy, made of silver and the back is velvet. Comes in a beautiful box which itself comes in another pretty box. Great opening experience. Highly recommend this clock, they don’t make many of this quality on the market.

14 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely experience

Easy to browse, order and delivery was timely, well communicated, products very well packaged.
All items were lovely, exactly as I expected or better. Happy customer.

11 de marzo de 2024
Opinión espontánea

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