Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been using Joi Almond Paste for about 4 years now and love the convenience, product purity, and customer service is always the best.

Valorada con 5 estrellas sobre 5

We have been using JOI for over 6 years and we love it. Our customers always compliment our almond milk and we feel good serving such a healthy option. Plus, customer service is very personalized and... Ver más

Valorada con 1 estrellas sobre 5

Purchased 2 jars of the Concentrate & they sent me the wrong product. Contacted them & sent photos but they've completely ghosted me. While I love the product, their horrible customer service has tu... Ver más

Valorada con 5 estrellas sobre 5

They have been very communicative and helpful every time I’ve ordered, and I have enjoyed getting to know their whole product line. I love how true they are to organics and health and the transparency... Ver más

Información sobre la empresa

  1. Fabricante de alimentos

Escrito por la empresa

JOI was born from the shared goal of creating high-quality, delicious and sustainable plant milk. Yep, plant milk that’s superior to the stuff you’re used to finding at the local supermarket. Homemade quality without the time, waste and energy of traditional homemade.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(22)

18 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We love JOI

We have been using JOI for over 6 years and we love it. Our customers always compliment our almond milk and we feel good serving such a healthy option. Plus, customer service is very personalized and that makes it so much easier for our business. Thank you JOI team!

9 de abril de 2026
Valorada con 5 estrellas sobre 5

I reached out to request product…

I reached out to request product samples because we’re very interested in testing JOI products for our café recipes and menu development. The inquiry process was quick and seamless, and the team was very responsive. Really appreciate how fast and helpful the communication was. Great service overall.

13 de enero de 2026
Valorada con 5 estrellas sobre 5

Joi is great.

Joi is great.
Not only am i able to go through gallons of milk without throwing away one container but the milk i make is truly superior.
I make vegan espresso drinks in a building with 2 vegan restaurants. They throw away cartons all day. I go through way more milk and don't throw away any!

19 de diciembre de 2025
Valorada con 5 estrellas sobre 5

They have been very communicative and…

They have been very communicative and helpful every time I’ve ordered, and I have enjoyed getting to know their whole product line. I love how true they are to organics and health and the transparency is also very aligned with my interests as a shopper :) go Joi go!

10 de diciembre de 2025
Valorada con 4 estrellas sobre 5

Quick & easy

Wholesale status was approved quickly, first shipment was sent and received quickly. The box did arrive super crunched, to the point I was worried some of the product had fallen out in transit, but inspection proved that everything was still there.

15 de octubre de 2025
Valorada con 1 estrellas sobre 5

scaming compagny based location perfect…

scaming compagny based location perfect for stole money without right refuse refund my money also on the website shown than if you not satisfying contact us for refund and make contact us and show what respond me

Thank you for reaching out.

As outlined in our Refund Policy, subscription purchases are non-refundable, as full access to premium features is granted immediately upon activation. We understand this may not be the outcome you were hoping for, and we genuinely appreciate your understanding.

That said, we’d still like to offer a 75% discount on your next Neuron purchase as a gesture of goodwill. Just use the promo code:

5 de junio de 2025
Opinión espontánea
Logotipo de JOI

Respuesta de JOI

Hello - thanks for reaching out. However, I believe you have our company mistaken for a different service. Please see www.addjoi.com to confirm the business you are referencing in this review.

Valorada con 1 estrellas sobre 5

Horrible customer service

Purchased 2 jars of the Concentrate & they sent me the wrong product. Contacted them & sent photos but they've completely ghosted me. While I love the product, their horrible customer service has turned me off. I"m sure I can find the product somewhere else. Don't buy from them - they couldn't care less about customer service

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Impossible to remove, just like dog poop

They found my mobile number from some dark list and it is impossible to stop receiving text after text after text.
Supply my email - no way

14 de agosto de 2022
Opinión espontánea
Logotipo de JOI

Respuesta de JOI

Hello. I'm sorry for this experience. Perhaps this is a different business or service? While we do engage in SMS marketing campaigns, the only numbers we message are those that have opted into the service. Customers have the option to opt in upon visiting our site or upon purchase. If you'd like to opt out of SMS campaigns, simply reply with "STOP" or email us at hello@addjoi.com and we'll remove your number from our lists. Thank you.

Valorada con 1 estrellas sobre 5

JOI HAS POOR BUSINESS PRACTICES

JOI refused to remove two of my credit cards that are stored on their database for their own convenience. I wrote to customer service to tell them to remove them, but after 2 days of waiting, the cards are still there. I updated my payment methods via SHOP with another card. The link they sent me to update the cards took me to the SHOP app. The customer service agent neglected my emails. If their website is ever breached, JOI’s customers will possibly pay the price. Customers should have the right to remove/delete their own forms of payment. I canceled my subscription, but my credit cards are still stored in their database. Too bad. They have a good product, but lousy and archaic (greed?) business practices.

27 de junio de 2023
Opinión espontánea
Logotipo de JOI

Respuesta de JOI

Hi. Thanks for your feedback. We understand your concern. However, we have no control over this data. Our business operates on the Shopify platform which is highly robust and secure platform. We can however, submit a request to have your customer data deleted from our store. If that's something you'd like to do, you can submit a request to hello@addjoi.com and our team will process this for you.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más