Adjustamatic Opiniones 

857
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

5* experience in viewing/trying out/ordering and delivery. I've now had the bed a few days and I can honestly say it was a worthy purchase. It is so comfortable and has made a difference to sleep qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Turned up on time, very efficient and gave full instructions, also removed old bed as arranged. First class service. I have one bone to pick. In all the adverts for adjustable beds there are never any... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The sales team were efficient & punctual plus everything regarding the bed was explained fully. There was no pressure to purchase & the salesman was very helpful in keeping to my budget. The bed was d... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

From the first visit to your Southampton showroom we had great experience from your staff. The guys who delivered the bed were great and very helpful with fitting the bed. Since we’ve been using our... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de muebles

Escrito por la empresa

At Adjustamatic, we have been proudly manufacturing high-quality adjustable beds and riser recliner chairs in the UK for over 60 years. With a commitment to craftsmanship and innovation, we hand-make each product in our UK-based factory using only the finest materials to ensure superior comfort, durability, and support. What truly sets us apart is our exclusive NHC Cyclo-Therapy® technology; a medically proven system that helps ease aches and pains, improve circulation, and promote relaxation. This unique feature can be built into our adjustable beds and riser recliner chairs, providing therapeutic benefits that can enhance overall well-being. Being a UK manufacturer allows us to maintain exceptional quality control while offering a bespoke service to tailor products to individual needs, whether it’s sizing, fabric choices, or additional comfort features. Our mission is to help people live more comfortably and independently with products designed to support mobility, relieve discomfort, and improve sleep quality. With six decades of experience and a strong reputation for excellence, Adjustamatic remains a trusted name in the industry, delivering British craftsmanship, innovative technology, and outstanding customer care. Experience the ultimate in comfort and support with Adjustamatic’s range of adjustable beds and riser recliner chairs. Find out more on our website.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

857 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(857)

170 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Our new bed is very comfortable.

Our new bed is very comfortable for me and my wife says the same.
I am sleeping better than before.

1 de octubre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

We're so pleased we have been able to make you feel more comfortable and helping you sleep better. Thank you for taking the time to leave us a lovely review.

Valorada con 5 estrellas sobre 5

Relieves Reflux

I can tilt my bed so that it relieves reflux. Brilliant!

20 de octubre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

We're so pleased we have been able to help relieve your reflux, thank you for your lovely review.

Valorada con 1 estrellas sobre 5

A bit if a let down

Almost 5k spent on a.bed and you cant even address ne by ny correct name

Almost 5k soent on a bed and having to pay for a matress protector and an extra sheet which is not at all fitted has left a sour taste

1 de octubre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Good morning, We are sorry to hear you are not fully satisfied with your purchase.

Should you wish to discuss this further, please contact our after sales department - aftersalesdept@niagarahealthcare.co.uk or alternatively via phone on 0800 689 6887.

Many thanks,
After Sales

Valorada con 1 estrellas sobre 5

Terrible service

Subject: Extremely Disappointed with Adjustamatic’s After-Sales Service

We bought our bed from Adjustamatic in July last year for £8,000.

Problem 1: The bed was delivered in the wrong size — we had to wait six weeks for the correct one to arrive.

Problem 2: This past Saturday, I raised the foot section for a rest. When I went to lower it, the handset stopped working completely. I checked all the connections — everything was intact.

I called Adjustamatic on Monday to report the fault and was told it would be 1–2 weeks before an engineer could visit. Frankly, that’s unacceptable for a so-called premium brand.

If I were the CEO, I’d be embarrassed that after-sales support for such an expensive product was this poor. How can a company justify taking two weeks to repair an £8,000 bed?

This is our second bed from Adjustamatic — and definitely the last.
Adjustamatic: Get your act together.

From a very disappointed (and loyal until now) customer.

20 de octubre de 2025
Opinión espontánea
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Good afternoon,

Thank you for your review.

We’re sorry to hear that you were not fully satisfied with your experience.

We understand that this matter has now been resolved, with one of our team members attending to you this week.

Please note that while we always aim to attend as promptly as possible, certain factors—such as engineer routing, availability, and annual leave—can occasionally cause slight delays.

Kind regards,
After Sales Department

Valorada con 5 estrellas sobre 5

Easy to buy

The salesman explained everything in detail and demonstrated with a real (smaller than single) bed

20 de julio de 2025
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Respuesta de Adjustamatic

Thank you for your lovely review.

Valorada con 5 estrellas sobre 5

Really good

Really good, very professional and the bed and mattress are really comfortable.

1 de octubre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Thank you so much for your review, we're so pleased we have been able to help you feel more comfortable.

Valorada con 2 estrellas sobre 5

Bought a contour AV bed in march 2018…

Bought a contour AV bed in march 2018 for £5,500,took out a monthly repair contract only to
be told it now terminated due to unavailability of parts,l now have a very expensive bed just waiting to break down due perhaps to a minor fault,only 8years old,was told l would have years of use,really disappointed,have a wife with advanced MS.
Really worried

17 de octubre de 2025
Opinión espontánea
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Good afternoon,

We have requested some additional information from you in order to look into this matter further.

Please note that, over time, as our product range has been updated, certain parts have unfortunately become obsolete.

Should you wish to discuss suitable alternatives, please feel free to contact us via email at aftersalesdept@niagarahealthcare.co.uk
or by phone on 0800 689 6887.

Kind regards,
Aftersales Department

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient, delivered by two gentlemen who placed my chair wonderfully.

10 de septiembre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Thank you for taking the time to leave us a lovely review.

Valorada con 5 estrellas sobre 5

Very helpfuland Gary was a real…

Very helpfuland Gary was a real gentleman and so respectful a credit to your company
Gary is very helpful and explains all very well.

17 de septiembre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Thank you so much for your lovely review, we'll pass on your comments to the team.

Valorada con 5 estrellas sobre 5

The bed is very comfy and movement

The bed is very comfy and movement
smooth.Having very good sleep
overnight no more waking up through the night

30 de septiembre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

We're so pleased we have been able to help you sleep better, thank you for taking the time to leave us a lovely review.

Valorada con 3 estrellas sobre 5

Bed problem

Hi the bed isn't as high as it was supposed to be, the mattress is soft and it makes us sweat,the mattress moves quite a lot,lm not very happy with it at all,and l paid a lot of money for it ,

17 de septiembre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Good afternoon,

Thank you for your review.

We have noted you have been in touch with our team, who are looking into any options which may be available.

Many thanks,
After Sales

Valorada con 5 estrellas sobre 5

Great product and service

We met the sales team at the ideal home exhibition and Lee showed as how the bed worked. We were hooked. We paid the deposit and as we were moving to a new home the bed was made when we wanted it. Lots of communication from the team, including agreeing a delivery date. The day arrived, great team delivered and constructed the bed, taking down the old one which was collected the next day. We had full instructions on how the bed worked before the team left. Excellent product, excellent service throughout.

18 de septiembre de 2025
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Respuesta de Adjustamatic

Thank you so much for your lovely review, we're so glad you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Friendly fitters and friendly…

Friendly fitters and friendly representative could not do enough for me absolutely fantastic love my chair

17 de septiembre de 2025
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Thank you for you lovely review, we're so pleased you are happy with your new chair

Valorada con 1 estrellas sobre 5

My 95 year old mum bought a very…

My 95 year old mum bought a very expensive bed which after a couple of years stopped working. I tried to arrange a repair on her behalf and found the customer service practice completely unsatisfactory. You have to pay £189 up front but they won't give you a date when they are going to fix it. They told me they would call sometime in the next few weeks. What kind of a company doesn't have a basic diary/ appointments system? As a customer, it leaves you feeling used and unvalued.

7 de octubre de 2025
Opinión espontánea
Logotipo de Adjustamatic

Respuesta de Adjustamatic

Good afternoon,

thank you for taking the time to write your review, please can you provide order details in order for us to look into the matter further or alternatively please email us on aftersalesdept@niagarahealthcare.co.uk

Kind regards

AfterSales Team

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