Adrenaline Opiniones 363

TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hi guys. Today we came for a hot lap session with our son as it was his birthday he had the best time and it will be something special he will always remember the driver he was with was great we watch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I got in touch over the chat somewhat late at night. The response was immediate and my problem was resolved in less than 10 minutes. Shout out to the customer service team, and Mayla in particular!

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Downloading voucher didn’t work without contacting them -they took ages to trace it When I downloaded it availability was only 2 days in the next month Tried to book one of these days - couldn’t... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Booked for a Whale Watching trip on a sailing catamaran. No sailing happened, all motoring. If you are interested in seeing whales suggest you book on a boat with an upper deck to get a good view... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes
  2. Deportes de aventura
  3. Agencia turística de paseos en globo
  4. Organizador de actividades al aire libre
  5. Escalada en roca
  6. Agencia de viajes de buceo

Escrito por la empresa

Adrenaline is here for the adventurers, those that fill their time not let it pass by. They connect the adventurous at heart with the adventures they seek and have been doing it across Australia for over 20 years. They are here to inspire your next adventure, to fill your Saturday mornings or escape from everyday plans. All their adventures are active, easy to book, and designed so you take the wheel. No matter what adventure means to you, Adrenaline is here to get you on your next one. Adrenaline have opened access to unbelievable places, the bluest waters, and the most incredible locations. From skydiving to race-car driving, swimming with sharks or mountain biking, Adrenaline adventures are selected to be your escape, your next challenge, to push your limits, or teach you a new skill. * Australia’s largest selection of adventures * Australian owned for over 20 years * 5-year validity on all vouchers with unlimited exchanges * Hand-selected adventure operators

Australia’s largest selection of adventures

Escrito por la empresa

Australian owned for over 20 years
5-year validity on all vouchers with unlimited exchanges
Hand-selected adventure operators

Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

363 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 98% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

This venue is closed on Monday

This venue is closed on Monday, the day I scheduled thru your webpage.
Idiots!

2 de febrero de 2026
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Respuesta de Adrenaline

Thanks for letting us know, and we’re really sorry for the frustration caused. We understand how disappointing it is to book and then find the venue closed as this should not have been confirmed by the experience operator if they were not open. Please reach out to our team or the experience operator directly to organise a new date.

Valorada con 5 estrellas sobre 5

It was so awesome and me and my three…

It was so awesome and me and my three buddy’s had such a great doing the tour and were so thrilled, I recommend anyone that loves a bit of fun and adrenaline to give it a go and the two guides were awesome

2 de febrero de 2026
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Respuesta de Adrenaline

Thanks for the awesome feedback! We’re so glad you and your mates had such a great time, and that the guides made it even better.

Valorada con 1 estrellas sobre 5

Give this company a wide birth

Give this company a wide birth. Can't provide a service paid for because it's no longer offered in that state. Whatever hidden terms and conditions they have to cover their butts, a moral obligation to the customer goes without saying.

31 de enero de 2026
Opinión espontánea
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Respuesta de Adrenaline

We’re sorry to hear this and understand how disappointing it is to find an experience is no longer available in your state. Unfortunately not all of our experience operators can continue running their experiences all the time which is why we have policies in place for when this happens. If you have not yet been able to change to a different adventure, please reach out to our team.

Valorada con 4 estrellas sobre 5

Great app, small improvement would be great

Only improvement would be to receive an email or message that my gift voucher has been sent.
Otherwise great app

30 de enero de 2026
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Respuesta de Adrenaline

Thank you for your feedback, we have passed along your feedback

Valorada con 5 estrellas sobre 5

The Vertigo Optus Rooftop experience…

The Vertigo Optus Rooftop experience was awesome!! Definitely well worth doing with an awesome view of the stadium from up above and got the adrenaline pumping swinging and hanging off the edge of the roof top! Having the staff take pictures of you up there for memories was a great added extra! Would recommend 100% for anyone wanting to do something different!

24 de enero de 2026
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Respuesta de Adrenaline

Hi, its great to see you enjoyed your experience! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience. Will definitely be going again very soon. Loved it!

25 de enero de 2026
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Respuesta de Adrenaline

Hi, thank you for your review, we would be happy to assist you again in the future

Valorada con 3 estrellas sobre 5

Website Glitch in Gifting Voucher

We wanted to gift a voucher for a specific experience but were unable to do that due to an issue with the website. Customer Service staff were helpful but couldn’t fix the issue. We waited 2 weeks & just ended up getting a voucher for the cost of the experience which was disappointing as it puts a value on the gift rather than highlight the experience.

15 de enero de 2026
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Respuesta de Adrenaline

Thank you for sharing your experience. We’re sorry the website issue prevented you from gifting the experience as intended, and we understand how disappointing that would have been. While we’re glad our customer service team was able to assist, we regret that we couldn’t resolve this in time and appreciate your patience and feedback.

Valorada con 1 estrellas sobre 5

Unable to use voucher to book - utter waste of time and money

Downloading voucher didn’t work without contacting them -they took ages to trace it
When I downloaded it availability was only 2 days in the next month
Tried to book one of these days - couldn’t link my voucher to my account despite me having added it to the account
Shocking really - still haven’t managed to use voucher
Have wasted hours of precious holiday on this

27 de enero de 2026
Opinión espontánea
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Respuesta de Adrenaline

Hi there, we are sorry to see there has been an issue with securing a date for your voucher, unfortunately some experiences do run on limited availability. If you now have your voucher number our team would be more than happy to assist you with making a booking.

Valorada con 5 estrellas sobre 5

Great Communication

Great Communication. Had a few problems booking time slots but they answered straight away and sorted everything out! Would definitely order through them again.

26 de enero de 2026
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Respuesta de Adrenaline

Hi Kirsten, glad to hear our team helped sort out the booking issues quickly and that you’d happily order through us again!

Valorada con 4 estrellas sobre 5

Time of my life diving into the ocean 🌊…

Time of my life diving into the ocean 🌊
Confused it was advertised as diving with sea dragons by not a sea dragon insight wasn’t even mentioned. I understand it may not have been the right time of year but that wasn’t even said could not tell you why we did not dive with them

26 de enero de 2026
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Respuesta de Adrenaline

Hi there, we are sorry that there were no Sea Dragons on the day of your experience, we hope you enjoyed your day on the ocean. We will reach out to the experience Operator regarding the Sea Dragons and get back in touch with you via the email on your order.

Valorada con 5 estrellas sobre 5

I was unable to complete details on my…

I was unable to complete details on my computer and I rang Adrenaline for help. The person I spoke to was excellent and a gift voucher was sent. Thank you and it was a gift and will be used at a later date

24 de enero de 2026
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Respuesta de Adrenaline

Hi Fay, glad to hear our team was able to help and get your gift voucher sorted for you!

Valorada con 1 estrellas sobre 5

Long winded foreign operator

Long winded foreign operator, demeaning attitude, awful booking process

14 de enero de 2026
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Respuesta de Adrenaline

Hi there, we are sorry to see you have been unhappy with an interaction with our team. If you are able to advise what the issue was I would be happy to look into this for you.

Valorada con 5 estrellas sobre 5

User Error

I was having issues with navigating on the website but was assisted by the side bar chat rep. Helpful and calm. In the end it was user error. hehehe.. Thanks guys after which I successfully booked my Adrenaline adventure for this weekend. LessssssGO!

22 de enero de 2026
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Respuesta de Adrenaline

Thanks for the awesome review! We’re glad our chat team could help you get things sorted, it happens to the best of us! Great to hear you were able to lock in your Adrenaline adventure for the weekend. Have an amazing time!

Valorada con 5 estrellas sobre 5

We had a wonderful family day

We had a wonderful family day, boat ride and crew were lovely.

11 de enero de 2026
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Respuesta de Adrenaline

Hi Melanie, thanks so much for your valuable feedback. We are so happy to see you enjoyed your experience.

Valorada con 5 estrellas sobre 5

50th Birthday Gift

I bought a gift voucher for a family member. I'm pleased with the options she will have to choose from when it's time to use the voucher - I know there's plenty she will enjoy. The voucher arrived promptly and it's looks very attractive.

15 de enero de 2026
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Respuesta de Adrenaline

Hi Jude, thank you for your feedback. We’re glad you were happy with the range of options and the presentation of the voucher, and hope it makes a great 50th birthday gift.

Valorada con 2 estrellas sobre 5

mehh

Hi
Booking process was easy.
We arrived 15 minutes earlier than the booking time as advised. Impossible to find where to do or gain access without calling to ask. Given a code to access secured area. Then waited an additional 30 minutes (total of 45 minutes) without any need to be there. No paper work, no waiver, no checking of ID documents, no safety briefing. We just sat there wondering what was happening. No update or apology for running late. Also, the times advertised online for us to book (which we did book) were unavailable so they called we had to push it back later and they were still late. The flight itself was cool. But they whole thing was a bit of a buzz kill for $300

13 de enero de 2026
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Respuesta de Adrenaline

Hi, thank you for your feedback, we are sorry to see there were complications on the day of your experience, we are pleased to see that you were able to enjoy your flight.

Valorada con 1 estrellas sobre 5

You had the event happening on a day…

You had the event happening on a day but the organisers (skid control) advised they never operate on that day.
You took my money and advised it was booked.
I drive to the event only find out it was closed . I will never book through you guys in the future . Plus when I queried it your call centre staff (overseas) were unsympathetic and condescending.👎

11 de enero de 2026
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Respuesta de Adrenaline

Thank you for sharing your experience. We’d like to clarify that the booking was not confirmed by our experience provider which is why they were closed on the day you arrived, however we sincerely apologise for the confusion and inconvenience caused. We also regret that your interaction with our support team did not meet expectations, and this feedback has been shared internally for review.

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