Parcel came within the delivery time and the Royal Mail always have friendly, helpful, delivery staff. So very pleased it comes through them. Brilliant.
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Consulta las opiniones de los clientes
Orderd and delivered within a week,ive placed a order many times in the past and never had them back so quick,Avance 7 gel has been my constant pain relief for many years , have tried many diferent... Ver más
La empresa ha respondido
Advance 7 actually works on my arthritic knee, it doesn't completely alleviate the pain, but it makes it more manageable. The doctors usually give you paracetamol and Voltarol, but this rarely works,... Ver más
We. my husband & self, have used Advance 7 for quite a few years, and found it very beneficial to us.. We asked not to be phoned for renewal of supplies as we would call our selves. They agreed. We... Ver más
Información sobre la empresa
Escrito por la empresa
Advance7 is a natural health brand specialising in natural pain relief and joint support products. Our best-selling gel is complemented by a spray and capsules, with the range developed to support comfort, mobility, and everyday movement. Advance7 products are developed and formulated using carefully selected, high-quality natural ingredients. Our products are trusted by customers looking for effective natural solutions for joint and muscle pain, stiffness, and discomfort. Our products are available exclusively direct to customers and are supported by UK-based customer care, including a freephone number where orders can be placed and questions answered by our friendly UK team. We deliver to customers across the UK, the European Union, and Australia. All purchases are covered by our 90-day money-back guarantee, and we are confident that Advance7 will work for you.
Información de contacto
Reino Unido
- advance7.shop
4,7
Excelente
186 opiniones
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Respuesta de Advance7
Dear Mr Marshallsea,
Following your review, as you know, I contacted you directly to better understand what happened and to try to resolve the matter as quickly as possible.
You advised that you had previously contacted our customer service team by email regarding this matter. When I asked for a copy of the email, you explained that it had been deleted. I subsequently checked our customer service records, email logs and correspondence history and was unable to find any record of contact from you regarding this issue.
If you can locate the email in your deleted items or provide any further information, I would be happy to investigate it further. However, at present, we have not been able to find any record of the correspondence you referred to.
You also stated that your name and address were incorrect on the delivery label. I reviewed the order details and can confirm that the address used was the address entered when the order was placed.
In addition, I reviewed the Royal Mail tracking information and the proof-of-delivery photograph. Based on the information available to us, the parcel appears to have been delivered successfully to the address provided with the order.
Based on the information currently available to us and the information you have provided, we have been unable to identify any error in either the order or the delivery process.
If there is any additional information that may help explain the situation, including the email correspondence you referred to, we would be happy to investigate further. We are always keen to help resolve customer concerns wherever possible.
The Advance7 Customer Care Team
The new Advance 7 cream for feet is…
The new Advance 7 cream for feet is very good & helps with the swollen ankles & stopped the occasional pain l had in heels & feet at night in bed !!
28 de mayo de 2026
I have used it for several years it…
I have used it for several years it works for me l try to always order more before I run out .
29 de mayo de 2026
Love Advance 7
Brilliant service, fast delivery, and the cream really helps to alleviate arthritis pain, with a lovely smell to it too! Love it!
28 de mayo de 2026
Advance 7 really works
Advance 7 really works. My brother used it in his nineties and sent me some. I and my wife use it and have recommended it friends.
28 de mayo de 2026
Fabulous advsnce cream for knees and…
Fabulous advsnce cream for knees and the nee cream for feet is good too. Quick delivery
28 de mayo de 2026
Works better than other advertised roducts
Old returning customer I have used Advance7 for years. Using it towards the end only when joints really hurt.
28 de mayo de 2026
Excellent product
I have been using Advance7 for a number of years. I have found it very effect for joint pain.
14 de mayo de 2026
Delivered quickly and ordered easily.
22 de mayo de 2026
Great product arrived on time and it…
Great product arrived on time and it done the job. Would recommend and use again.
20 de octubre de 2025
Effective and gentle pain relief.
11 de mayo de 2026
Getting better
Initially not impressed but after a couple of applications it had reduced night time pain in my knee
18 de mayo de 2026
Excellent product
This cream has certainly taken the edge of my pain however I am far from pain free but I don't think this is down to the product.
18 de mayo de 2026
Excellent product, does what it says on the tube!
Excellent product, it actually does what it says it does.
It has really reduced my arthritic pain in my knees wit twice daily application.
11 de mayo de 2026
Helps my painful hands
15 de mayo de 2026
Science combined with herbal has got to…
Science combined with herbal has got to be good. The gel is very soothing
my friend also finds it very good for
her arthritis
28 de abril de 2026
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