Very satisfied with the customer service representatives I've met whenever I visited in offices (9 mile/Telegraph) and (7 mile and Telegraph)..although I've been using online mostly these days..I don'... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It was Ms Kellie Parker for me, I have never met a more patient and kind woman that can problem solve all you’re loan anxiety. If you want an amazing person who does amazing help come here.
La empresa ha respondido
Thank you, Rosa for helping me with my loan. This is a great location. Nine Mile telegraph in Southfield. They are very professional patient and helpful. Thank you. You’re a customer Deborah Perkins.
La empresa ha respondido
Rosa is very helpful and personable. I always feel like I am important and she really cares about my well being. I hope Rosa is valued because customer service is a lost art in this day and time.
La empresa ha respondido
Información sobre la empresa
- Agencia de préstamos
- también en la categoría
- Institución financiera
- Servicio de giro bancario
- Servicio de transferencia de dinero
- Servicio financiero no bancario
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Información de contacto
22538 Telegraph Rd., 48033, Southfield, MI, Estados Unidos
- 248-304-2836
4,8
Excelente
87 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Took care of business efficiently and…
Took care of business efficiently and politely
2 de noviembre de 2023
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rose & Kimberly are the best with…
Rose & Kimberly are the best with assisting me every time I’m in the Telegraph/9mile office in Southfield
21 de octubre de 2023
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Expediant service with care and she was so very nice
The employee was so very helpful, nice , and courteous
9 de mayo de 2023
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paperless transactions money add…
Paperless transactions money add directly to my card
27 de abril de 2023
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome service when needed
15 de septiembre de 2022
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Top Notch Company
I am always serviced and treated well at the 9 mile and Telegraph Rd in Southfield, MI
5 de septiembre de 2022
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America is the #1 loan company…
Advance America is the #1 loan company in the world, I just love the way that they make everyone feel very comfortable and there Customer service people are very friendly to everyone.
31 de agosto de 2021
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The review
The employee was Very Friendly and seem to know exactly what to do with trans actions
7 de agosto de 2021
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and very professional
1 de junio de 2021
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Your business is important to us, thank you for your response!
The customer service was great
10 de octubre de 2020
Opinión espontánea
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Your business is important to us, thank you for your response!
First time using the paperless process…
First time using the paperless process which was awesome. AND, Having
my loan directly deposited into my bank account saving me time and
much more convenient - was also awesome. Enjoyed the easiness of
doing business with Joseph at your Company.
A very happy and satisfied customer. Nita Butler
6 de octubre de 2020
Opinión espontánea
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Your business is important to us, thank you for your response!
I'm very happy with the staff and the…
I'm very happy with the staff and the service they provide
4 de marzo de 2020
Opinión espontánea
Convienient
7 de febrero de 2020
Opinión espontánea
Polite customer service
Polite customer service. Timely response.
18 de enero de 2020
Opinión espontánea
Excellent customer service very…
Excellent customer service very professional!! Meet all my needs as a guest
8 de noviembre de 2019
Opinión espontánea
Shay & Joesph have always been…
Shay & Joesph have always been professional with me and when you can have that conversation as a friendly customer and still do business with them means I will continue to use their office.
Thanks again for being considerate and patient.
30 de septiembre de 2019
Opinión espontánea
I’m very dissatisfied
I’m very dissatisfied with my experience with Advance America. I applied for a loan online on 09/05/19. I uploaded the requested documents and even called to confirm they were received. I was told my information would be forwarded to a loan officer so a decision could be made. It is now 09/29/19, and the web site still shows the status of my application as being reviewed. Then after contacting customer service, I was told to hold while the loan officer was again contacted. After ten minutes, the representative hung up and never called back.
20 de septiembre de 2019
Opinión espontánea
Respuesta de Advance America - Southfield - 22538 Telegraph Rd.
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
She did excellence
9 de septiembre de 2019
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.