Rosie helped me get my loan. She was very knowledgeable, patient, and helpful. I was dreading going to try to get a loan, but she made it possible. Thank you Rosie!
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Consulta las opiniones de los clientes
My in-store experience from starting the loan to getting funds in my bank (through debit card), was pretty fast and easy! The person helping me was also very kind. Creating my account online was easy... Ver más
La empresa ha respondido
This is my second experience, and it did not disappoint. The customer service I received was top-of-the-line.Micca was more than helpful and always makes me feel welcomed and comfortable throughout th... Ver más
La empresa ha respondido
I was having trouble between phone and computer and a woman Roxanne Perez in Customer Care went through the entire refinance process with me on the phone and I was able to complete it. I have talked... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de préstamos
- también en la categoría
- Institución financiera
- Servicio de giro bancario
- Servicio de transferencia de dinero
- Servicio financiero no bancario
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Información de contacto
9441 E. 31st St., 74145, Tulsa, OK, Estados Unidos
- 918-280-0800
4,2
Muy bueno
48 opiniones
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Rosie is the best!
Rosie helped me get my loan. She was very knowledgeable, patient, and helpful. I was dreading going to try to get a loan, but she made it possible. Thank you Rosie!
5 de agosto de 2026
Opinión espontánea
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your response and comments regarding our services. We appreciate your business!
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Your feedback is valuable to our business and our relationship. We'd like to learn more about this situation. Please call our customer feedback line at 1-888-479-2026. Thank you.
I had Great service.
I was having trouble between phone and computer and a woman Roxanne Perez in Customer Care went through the entire refinance process with me on the phone and I was able to complete it. I have talked with several people at Advance America and all were exceptionally helpful and professional. I appreciate this company very much and thank you to all.
3 de diciembre de 2025
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
We're happy to hear that you had a positive experience. It's great to know that our team was helpful and professional while assisting you with your refinance process. Thank you for your appreciation!
They did a great job customer service…
They did a great job customer service great
5 de noviembre de 2025
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
We appreciate your positive feedback. We are happy to know you received great customer service, and our team met your needs.
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service was EXCEPTIONAL
The customer service was great! First Juany was very informative when I called to inquire about their services. Then I went to the store and received excellent service from Myra, who assisted me every step of the way in obtaining the loan.
20 de mayo de 2025
Opinión espontánea
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Every one was so friendly and helpful
Every one was so friendly and helpful. They explained all the loan details to me and answered all my questions. The whole process went quickly and smoothly.
2 de agosto de 2024
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
When I went into the store
When I went into the store. She was very patient with me and took the time to explain. Mayra was very professional.
8 de julio de 2024
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff is very kind and helpful.
6 de febrero de 2024
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on
www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
***Please update with action taken and resolution so that we may close this ticket. ***
Getting approved for them loan helping…
Getting approved for the loan helping me with my financial problems and being respectful honest and down right curtious thank you for your help without u I would not be able to get Christmas gifts
20 de diciembre de 2023
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Mayra was very helpful and great to…
Mayra was very helpful and great to work with!
18 de noviembre de 2023
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Micca was very helpful and I had my…
Micca was very helpful and I had my loan with in the hour of walking in the door there was not a bunch of waiting or hassle it was very professional and I would definitely recommend.
29 de octubre de 2023
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Henry V was very helpful and explained…
Henry V was very helpful and explained everything to me.
27 de octubre de 2023
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Staff was very nice and knowledgeable!
Staff was very nice and knowledgeable!! This store has a lot of customer service reps working there to take care of your needs no waiting. The rep. was very nice and understood exactly what I needed!
10 de agosto de 2023
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Micca is still a star
Micca is still a star, she is very helpful.
24 de junio de 2023
Opinión espontánea
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This is my second experience
This is my second experience, and it did not disappoint. The customer service I received was top-of-the-line.Micca was more than helpful and always makes me feel welcomed and comfortable throughout the entire process which can be a little uncomfortable in my situation. She is knowledgeable and professional. I feel like she went above and beyond to help get me the loan I desperately needed. I appreciate her so very much, and will definitely be recommending advance America to friends and family if they need should arise.
8 de junio de 2023
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast and easy!
My in-store experience from starting the loan to getting funds in my bank (through debit card), was pretty fast and easy! The person helping me was also very kind. Creating my account online was easy too. Great experience all around!
16 de mayo de 2023
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This place is amazing Myra was the best…
This place is amazing Myra was the best very helpful walk me thru the process fast best loan place I've ever been to
12 de agosto de 2022
Respuesta de Advance America - Tulsa - 9441 E. 31st St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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