I received the totally wrong product in my order. I emailed customer service several times and never received a response. It feels like they take your money and then disappear.
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Consulta las opiniones de los clientes
Shipping was really fast, about 5 days after I ordered. This is so much faster than other websites like Yestyle and Stylevana. My items were also packaged really securely and prettily. The card includ... Ver más
i was only meant to purchase one item, but ended up with a full cart because of how cute and affordable they were. i didn't expect shipping to be so quick either - the order was placed on a sunday, th... Ver más
I recently got some products from Aestha Cosmetics and I'm really impressed! The quality is top-notch and the packaging was perfect. Thanks so much for the hand cream gift—it was such a sweet surprise... Ver más
Información sobre la empresa
Escrito por la empresa
Inspired by the beauty of people, powered by an unparalleled assortment of cosmetic products, and driven by our long-lived company values, Aestha is the premier destination for beauty & cosmetics, delivering right to your doorstep.
Información de contacto
23 Frew Street, 5000, Adelaide, Australia
- +61093274175
- sephia@aesthacosmetics.com
- aesthacosmetics.com
4,0
Muy bueno
51 opiniones
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I keep coming back for more
Sephia is the sweetest and provides phenomenal customer service. The products she carries have never disappointed, and I keep coming back to reorder products that have become a staple in my everyday routine. Thank you Aestha for making quality Asian products accessible to us in the west!
8 de mayo de 2023
Not covering the tax
Not covering the tax, it is so high when transports to neitherlands, and you even didn’t mention this
14 de mayo de 2023
Respuesta de Aestha Cosmetics
Dear Encan,
Thank you for taking the time to share your feedback.
We are sorry to hear that you have encountered an unexpected additional tax when shipping to the Netherlands. We understand the frustration of this and we sincerely regret any inconvenience this may have caused you.
However, we would like to clarify that, the potential for additional taxes is a fact that we clearly communicate on our platform. It is specifically mentioned on our homepage and thoroughly detailed in our shipping policy.
We do understand the concerns raised in your review and apologise if our communication was not as clear as it could have been. While we strive to be as transparent as possible, your feedback shows us that we can always improve.
We appreciate your understanding and assure you that we will continue to refine our policies and communications to better serve our customers.
Thank you again for bringing this to our attention.
Fast Delivery Reliable Quality
I wasn’t expecting the delivery to arrive so fast and the products were just what I needed!
18 de abril de 2023
Good products and fast delivery.
4 de abril de 2023
Great product
Great product, packaging and little extras to make you feel they really care about customer experience. Would definitely buy from again thank you!
12 de enero de 2023
Overall
Shipping- everything arrived in good condition, with free gifts, no delays
May have to wait a while though for more popular products to be in stock
12 de enero de 2023
Love the cosmetics
Love the lipsticks and lip muds, delivery was quick!
9 de noviembre de 2022
Opinión espontánea
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