Affordable Bricks US Opiniones 

31
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Sorry I can only go as low as 1 star. Ditto to the other reviews. Extremely slow delivery. The three sets I ordered arrived in a plastic bag that was wrapped with lots of tape, not a nice box as... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Just like other reviews terrible service. Ordered 3 different sets from their US warehouse on Veterans Day and the 1st shipped fairly quickly but never arrived. E-mailed and got the run around. 2nd se... Ver más

Valorada con 3 estrellas sobre 5

The lego bricks are of good quality, but two major issues - First, the sets I bought took forever to arrive and the company's shipping tracker is useless. I was getting shipping updates days AFTER the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I purchased 2 sets from Affordable Bricks. One of the orders took 7 ¹/² weeks to arrive and was missing several key parts. Customer service is not a human and doesn't understand what I need. The s... Ver más

Información sobre la empresa

  1. Juguetería
  2. Tienda de juguetes para niños
  3. Tienda de hobbies
  4. Taller de maquetas

Escrito por la empresa

Affordable Bricks US INC. is an online store specializing in custom building block sets (MOC kits) designed for hobbyists, collectors, and builders who enjoy unique and creative projects. We offer a wide range of brick model kits, including cars, architecture builds, and themed display sets, all at competitive and affordable prices. Our goal is to provide customers with access to high-quality alternative building sets that are both fun to build and budget-friendly. Unlike traditional retail sets, many of our products come in sealed MOC packaging with digital instructions, allowing us to focus on delivering value and variety. We are committed to improving our customer experience by offering responsive customer support, clear product information, and a growing selection of unique brick designs for enthusiasts of all skill levels. Whether you’re a seasoned builder or just getting started, Affordable Bricks is here to bring creative building projects within reach.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 11% de las opiniones negativas

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1,7

Todas las opiniones

(31)

29 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

1 Star is Too Much

Sorry I can only go as low as 1 star. Ditto to the other reviews. Extremely slow delivery. The three sets I ordered arrived in a plastic bag that was wrapped with lots of tape, not a nice box as one would expect.
The pieces were separated into 3 bags inside the shipping bag. As I combed through the Chinese writing, I found some numbers on each bag, but nothing to indicate which bags belonged to the specific sets I ordered. Was one a building, one a car, and the other an animal? I had no way of knowing. I looked for the instructions for some leads on what was in front of me. But no instructions were included. I looked on the website, and no instructions there either.
I emailed them. Hopefully the instructions come faster than the sets did.
Here I thought I was supporting an American company and our deserving Veterans, but it appears to just be a Chinese company pretending to be American. I wonder how much support our Vets get from this company. I'm going to save them the trouble and send my donations directly to the USO or other legit Veteran organization.

14 de agosto de 2026
Opinión espontánea
Logotipo de Affordable Bricks US

Respuesta de Affordable Bricks US

Hi Randy Kohl,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations, and we understand why the issues you described would be frustrating.

Regarding the delivery and packaging, we understand your expectations and apologize that the presentation of your order was not what you anticipated. We also understand your frustration with the bags not being clearly identified and the instructions not being readily available. That is certainly not the experience we want our customers to have, and we are looking into how we can make this process much clearer.

We would also like to provide some context regarding the value of your purchase. Our sets are intentionally offered at significantly lower prices than comparable products from many other retailers. We work hard to keep our pricing affordable and accessible to our customers while still providing the products and support they expect. We certainly understand that a lower price does not mean you should overlook legitimate concerns, but we hope it helps provide some perspective on the value we are trying to offer.

We also want to respectfully clarify one important point: Affordable Bricks is a legitimate U.S.-based company, and we are not pretending to be an American company. We take our business, our customers, and our commitment to supporting veterans seriously. We completely respect your decision to support organizations such as the USO, and we would never discourage anyone from doing so.

Most importantly, we would appreciate the opportunity to make things right with your order. Our team has already been in contact with you regarding the instructions, and we are happy to continue assisting you directly until everything you ordered is properly identified and usable.

We appreciate your feedback and will take your comments seriously as we continue working to improve both our products and customer experience.

Warm regards,
Affordable Bricks

Valorada con 1 estrellas sobre 5

Buyer Beware - AVOID and buy elsewhere

I cannot recommend Affordable Bricks based on my experience. I purchased a Barad Tower set in December 2025 and received a product with missing/incorrect pieces and instructions that did not match the bags provided. The set could not be assembled.

I contacted the company immediately and spent more than 4 months attempting to resolve the issue through 40+ emails. During that time, I received conflicting explanations, repeated assurances that replacement parts had been shipped (nothing ever arrived), and multiple delays that pushed the issue beyond their stated return window.

When I requested a refund, it was denied. Most concerning, the company later stated they were unable to process refunds due to issues with their banking system.

I documented all correspondence and even filed a complaint with the Better Business Bureau. The BBB notified me that the complaint was forwarded successfully, but the company never responded.

This was extremely disappointing, especially since the set was purchased as a Christmas gift for my child. I would encourage potential buyers to research carefully and proceed cautiously before ordering.

5 de diciembre de 2025
Opinión espontánea
Logotipo de Affordable Bricks US

Respuesta de Affordable Bricks US

Hello Kacie,

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience caused — especially given that this was intended as a Christmas gift.

We would also like to clarify that during the holiday period, we did not guarantee delivery by Christmas, as seasonal demand and logistics made this timing uncertain. However, we fully understand how important the timing was for you and regret the disappointment caused.

We recognize that your experience with the product and the follow-up process has not met expectations. At the time, we faced internal and payment processing disruptions that unfortunately impacted both replacement shipments and refund handling.

Please know that your case remains important to us. We are actively working on sourcing a proper resolution and reviewing your case in detail to bring this to a fair and final outcome.

We appreciate your patience and the opportunity to make this right.

Sincerely,
Affordable Bricks US

Valorada con 1 estrellas sobre 5

I purchased 2 sets from Affordable…

I purchased 2 sets from Affordable Bricks. One of the orders took 7 ¹/² weeks to arrive and was missing several key parts. Customer service is not a human and doesn't understand what I need.
The second set only took 5 weeks to arrive BUT it was the wrong set. Again Customer service is worthless and the set was returned and now several months later, I still don't have the set I purchased. DO NOT DONATE YOUR HARD EARNED MONEY TO THIS SHAM CALIFORNIA COMPANY!

27 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I reported missing parts as soon as I…

I reported missing parts as soon as I received my order. Several attempts at communicating withe them have failed to resolve the issue. Their latest response is to purchase the parts through bricklink or webrick and they will give me a coupon for my next order

1 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam and the CEO full of excuses

I believed the company was American-owned and the product was made in the USA. But the company outsources their product from China, and the quality was poor. The pieces are warped, and the Loop Roller coaster I ordered did not function as it is supposed to. After sending an email to them, making them aware of the many issues, they wanted proof of the many failures the product was having, which I did. They replied. "Sorry, the item is defective, but we cannot issue a refund because the item was already built," I reported them to the Dept of Justice, and that got their attention. The CEO said he values my experience, and I should have definitely gotten a refund, but he was out of town. I did not expect him to be out of town as an excuse for my experience. He also got mad because I should have been happy with the "TOY" (as he described it) for the price I paid. a) The product is 50% cheaper on other Chinese websites. b) Why would I be happy with a toy that is for a kid that does not work? Word of advice. Want a refund? Report to your local Justice Department.

19 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT ORDER from this company.

Do NOT ORDER from this company.

I ordered an item on December. 19th. I have yet to get it. It has stopped in Indianapolis for insufficient postage. They keep telling me to be patient. In a week it will be 3 months I have yet to get my item. How much more patient do they want me to be. I knew I should have stayed with LEGOs.
UPDATE I finally got my bricks. They come in a bag all mixed up, pictures to tell you what the item should look like but no directions. I will not buy from this company again EVER.

30 de enero de 2026
Opinión espontánea
Logotipo de Affordable Bricks US

Respuesta de Affordable Bricks US

Hello,

Thank you for sharing your experience. We sincerely apologize for the delays and the frustration this has caused.

We understand how disappointing the shipping situation was, especially with the prolonged delay caused by the carrier due to insufficient postage. While we did our best to provide updates and guidance during transit, we recognize that the timeline fell short of expectations and appreciate your patience throughout the process.

We are glad to hear that your order was ultimately delivered. Regarding the packaging and instructions, our sets are shipped in bulk packaging, and instructions are provided in a digital or visual format rather than traditional step-by-step manuals. However, we understand this may not have been what you expected and regret the inconvenience.

Your feedback is important to us, and we will continue working to improve both our shipping reliability and product experience.

Sincerely,
Affordable Bricks US

Valorada con 1 estrellas sobre 5

This company is a complete SCAM

This company is a complete SCAM! The nerve of them to pass their company off as an American company. Everything they sell comes from China. Drop shipped-no less! I’ve been waiting for a replacement part since January 6th. It’s now March 11th as of this review. The nerve of them to incorporate our beloved veterans as a selling point—SHAME ON YOU—NOTHING BUT SCAMMERS! They gave me a tracking number twice and three promises that they were sending the replacement part. A tracking number with no delivery company is as helpful as an empty roil of toilet paper! They finally gave me a delivery company name — but the tracking gives no updates. BTW, when you have a problem—NO American on behalf of this Scamming company works with you—you deal directly with China! I have a $150 lighthouse I cannot finish because this company doesn’t follow good business practices. I know that LEGO is twice the price, however, they stand behind their product and deliver as they promise in reasonable time. Affordable bricks is a horrible company—the money you save will be eaten up in long or no delivery times, horrible customer service and a horribly terrible product. One warning sign is that the product comes in bags, no boxes—there was a worry some bad sign right there. Plus the instructions are horrible—bad photos and color. STAY CLEAR OF THEM—SAVE YOUR MONEY AND BUY THE QUALITY AND NOT THE SCAM! I’m reporting this company to the Attorney General of the state they are in. I suggest if you’ve been scammed—that you do the same.

11 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

never received my order

never received my order. first shipment had insufficient postage and delivery was forfeited after 2.5 months of moving through the shipping pipeline. they then claimed to have sent a replacement, but the tracking number was invalid and the order never came. they refused my multiple requests for a refund. just invest in name-brand Legos and steer clear of these scammers.

9 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Steer clear of Affordable Bricks

If I could give zero stars I would. I ordered the Basketball Players Bundle (minifigures), on 12/10/2025. Emailed them on 12/21 asking for an update, and they said it would be delivered after Christmas. On 12/28, I got an email said it was being packed. On 1/11/2026, emailed again for status, and they cited supply chain issues. Final check in with them on 2/14, as the USPS said they would not deliver the package because of unpaid postage. I asked for a refund, TWICE! They refused to refund my money and said they can only offer a replacement. I had to open a dispute with my credit card company. This company is a complete scam, stay far away.

10 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lego technic Ferrari

Ordered a Lego technic Ferrari set number 22047 on December 14 2025 it took over three months to get to me finally received it on February 18, 2026 shipping time was horrible. Then once I received the package, it was all crammed into a plastic bag. No original packaging box very disappointed in the shipping process, and the lack of original packaging. there doesn’t seem to be any numbers on the packaging to tell you 1 through 10 on the bags

14 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Counterfeit Postage

My package was rerouted in transit. USPS confirmed the shipper (Affordable Bricks) was using counterfeit postage and was seized by the USPS. I will not be able to receive my package and Affordable Bricks has no contact number only an email that is undeliverable to.

12 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be wary of this group

Be wary of this group, they are reselling items you can purchase on your own via temu or aliexpress. They provide fake or inaccurate tracking info. Extremely slow to respond when asking for information. Even slower to respond when you have an issue. Play email games with you when you ask for a refund for the items you didn't receive. They falsely advertise that they have a 4 star trust pilot rating. I finally had to dispute the charges with my credit card company to get my money back. If I could give zero stars i would.

8 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company does not deserve 1 star

This company does not deserve 1 star. It has been 50 days and counting and still no item. Tracking site is absolutely worthless and so is the live chat. In the future I will purchase Lego. Do not spend your money here, unless you want to wait forever for your item.

19 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible shipping

Unless you have over a month to wait on delivery do not use. It took 5 weeks for my delivery to arrive and I paid the extra speed up delivery fee. When asked about a refund for the speed up fee completely ignored! Delivery sucks customer service sucks if you are a lego guy like me do not use this company...

2 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I don’t even want to give 1 star

I don’t even want to give 1 star. I placed an order for 2 sets for Christmas gifts on Veteran’s Day. The tracking info they give says processing but after email after email with Adnon (and finally one with Joe), I was told that my order had shipped and I could get a 50% discount when they arrived since they weren’t going to make it by Christmas. I literally had to wrap a picture of the sets to give my kids because these were their big gifts (I spent almost $400). It’s January 8, and I still haven’t received the sets. I emailed again last week, and got another email from Adnon saying sorry for the delays but they are processing my order and it should ship soon. What?!! I thought it had already shipped! I am going to just put a stop on my credit card at this point because there’s no way this is a legit company and I am just getting the same run around each time. It always takes at least 3 days to get an email response because there’s no phone number and I don’t even think they’re reading them. This last response was obviously automated. My kids will be so disappointed and I feel like a jerk for telling them these sets were still coming.

8 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just like other reviews terrible…

Just like other reviews terrible service. Ordered 3 different sets from their US warehouse on Veterans Day and the 1st shipped fairly quickly but never arrived. E-mailed and got the run around. 2nd set shipped and finally received but it’s different from the pictures on the website. Just do yourself a favor and avoid them and just order through AliExpress or temu. It’s cheaper anyway.

29 de diciembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Good Bricks, Poor Sorting, Very Frustrating

The lego bricks are of good quality, but two major issues - First, the sets I bought took forever to arrive and the company's shipping tracker is useless. I was getting shipping updates days AFTER the packages actually arrived. Second, and the biggest issue - the lego bricks are not organized by any logical method - not by build order in bags, not by size, not by color. It's a mess. You will spend WEEKS building a set, not hours or days.

27 de diciembre de 2025
Opinión espontánea
Logotipo de Affordable Bricks US

Respuesta de Affordable Bricks US

Thank you for taking the time to provide feedback to us. and we apologize for our delayed response.

We're glad you were delighted with the quality of the bricks and appreciated the sets overall. We also value your honest feedback on shipment updates and part organization.

We realise the importance of accurate tracking information, and we are always working with our shipping partners to improve the visibility and timeliness of tracking updates. We also understand that larger and more intricate sets may necessitate extra time and sifting during the constructing process, and we appreciate your patience.

Your feedback is vital to us as we work to enhance both our products and the customer experience. Thank you for giving Affordable Bricks a try; we hope to serve you again in the future.

Affordable Bricks US

Valorada con 1 estrellas sobre 5

Do not recommend this website at all

Strongly encourage everyone not to buy from this website if you want your order in a reasonable timeframe. Their website prides itself in “shipping 7-day guarantee”. It is plastered all over it. I have ordered my set on November 27th and got the message that it was being packed on December 20th. It took almost a whole month just to pack the order. This is after several emails with Adnan. All I got essentially from him was “Sorry we’re having issues, we’ll work on it in the next few days”. Needless to say I will never buy from this seller again. There’s plenty of better websites to order from.

20 de diciembre de 2025
Opinión espontánea

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