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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I honestly have no words to describe Afternic. Their service is extremely poor. They do not value sellers at all, even though they make their profit from sellers. Payments are unnecessarily held... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Being new to all this online technology of course I ran into issues. I thought I'd reach out to support for some guidance. Not only did they respond quickly but laid out every step that was needed to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I dealt with Elizaveta and she was fantastic! I am not a seasoned vet when it comes to selling domains and she taught me more during a brief conversation than I have learned over the last number of mo... Ver más

Valorada con 3 estrellas sobre 5

Afternic is good enough for basic use. The only reason I use it is because it syndicates domains to GoDaddy, which helps with exposure. Other than that, I wouldn’t rely on it. The user interface is ve... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mercado online
  2. Proveedor de soluciones para eCommerce

Escrito por la empresa

Afternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace. Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

404 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

They want their users to moderate their platform for them, pathetic

Afternic has a big problem with their third party domain listings, domains you own may be listed on their platform without your knowledge or will. Afternic's way of dealing with this is to put all responsibility on the current owner to sign up for their service, verify ownership via text record and then they'll allow you to remove the listing or alter the price, this is a bad business model, why should the responsibility of maintaining the listing accuracy of the platform fall on the end users? Their commission fees are also much higher than competitors. Update 6/3/25 - afternic asked me for more information to follow up weeks ago and they never replied to me, I think they ask everyone for more.details to manipulate the trust pilot system.

29 de abril de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Brian,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Valorada con 5 estrellas sobre 5

Quick Detailed Knowledgeable Pleasant

Quick Detailed Knowledgeable Pleasant

13 de mayo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello m J,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Valorada con 5 estrellas sobre 5

The team at afternic have been terrific…

The team at afternic have been terrific they always respond very fast and are very professional and polite, just yesterday evening I had an issue with one of my domains that needed verification and for some reason it stalled in this process, so I text support and told them about the issue , this morning before 5 am I received a response advising me that they have verified and my domain was now on the market for sale. I couldn't ask for a better outcome , well done to the team at afternic.

13 de mayo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Gerald,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 5 estrellas sobre 5

Great support team

Great support team , I appreciate your efforts. Thank you

9 de mayo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Cheniti,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 1 estrellas sobre 5

Not Releasing my funds for Domain Sale - Almost 6 Weeks

I sold a domain on 27th of March and they don't seem to be interested in releasing the funds. I have been buying and selling online for the last 25 years and it's no rocket science on how to add the payment details on a website. Despite adding the beneficiary details twice, they keep sending me emails to add the payment details. Firstly, they had an issue with my paypal account and after I sent a screen shot, they seemed fine with it. I also shared a screen shot of the added payment details but they continue to email me asking me to add the payment details. I am extremely frustrated with their unprofessional approach and it seems they have decided to keep the funds that they owe to me for my domain sale.

27 de marzo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello DUTT,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Valorada con 2 estrellas sobre 5

Afternic disappointed

I am sorry to say I have had unimpressive experience with Aftenic, after an initial success. Their brokerage service seems unmotivated and lethargic at best. To date, there seem to have been several enquiries, which I wasn’t ever made aware of, all of which failed to convert into sales - I will be taking my business to one of their competitors if this continues for another week!

1 de mayo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Nick ,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Website is completely broken

Website is completely broken, can't add domains, says session expired constantly.

1 de mayo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Rob,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Bad experience!

I am very disappointed and unhappy with your service. When I sold my domain, you took over $100 in fees without any clear explanation. I contacted support several times but got no reply. No communication, no transparency. This is not acceptable. You need to respond to your customers and be more clear about fees. Very bad experience.

31 de marzo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Alex,

Thank you for your feedback. We do provide multiple ways to connect with our customer support. I have provided a link below to those resources:

https://www.afternic.com/contact

I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Valorada con 5 estrellas sobre 5

Fast and great service.

29 de abril de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Dragan,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 1 estrellas sobre 5

brokerage service is garbage and this…

brokerage service is garbage and this greedy company want us to pay to do self brokerage.

10 leads has been stalled duo to late responses poor brokerage my outbound campaings are now meanless because of this company time to switch to another one

27 de abril de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Chaalal,

Thank you for your feedback. I would like to better understand your experience and have sent you a request through Trustpilot for additional information.

My thanks,
JM

Valorada con 5 estrellas sobre 5

They were quick to address my concerns…

They were quick to address my concerns and point me in the proper direction, thanks!

24 de abril de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello J.S.,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 1 estrellas sobre 5

Scammers they didnt disclose a 30% fee…

Scammers they didnt disclose a 30% fee even when I mentioned what I needed for my domain and tranfered it out without payment. Do Not use them.Also I did fill my client number and they did reply and confirmed that thats how the do business dont trust the reply below. Avoid them. Same please dont trust the replu there is no clear disclosure when selling only after. Do not use their services

14 de abril de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Esteban,

Thank you for your feedback. All of our fee information is available online 24/7 at the following link;

https://www.afternic.com/legal/agreements/pricing-and-fees

My thanks,
JM

Valorada con 1 estrellas sobre 5

Beware they hack your account and sell…

Beware they hack your account and sell your domains without permission.
I have requested documentation that I agreed to sell my domain name. They have not responded because they have no documentation.

15 de abril de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello David,

Thank you for your feedback and for the opportunity to clarify that a domain name cannot be sold unless you have directly authorized the sale (and setup a Payee account) or if the domain name has expired due to non-payment. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 5 estrellas sobre 5

Afternic is one of the platforms that I…

Afternic is one of the platforms that I admire for its work and respect for its customers and dedication to their service and facilitation of their activity in the field. Its support and assistance staff is characterized by the speed of response, the accuracy of the assistance and the means of follow-up to solve any problems, and indeed Afternic is a platform that deserves all respect and appreciation.

22 de agosto de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Nour-Eddine,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 3 estrellas sobre 5

Is afternic still in business

Is afternic still in business? I have been trying to make an offer on a domain for several days with no response. When you do not respond to legitimate domain offers then you are leaving money on the table and this has a negative impact on domain sellers. As a buyer, I maybe in the market for a domain today, however, if a recession hits due to tariffs then next week may be a different story. If I ran such a poor business model with no support then I would end up going out of business very quickly.

4 de abril de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Dave ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 5 estrellas sobre 5

Thank you for the good treatment and…

Thank you for the good treatment and services you provide to customers for an excellent experience
Very happy to deal with your platform

3 de abril de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Moh ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 1 estrellas sobre 5

I sold a domain about 3 months ago but…

I sold a domain about 3 months ago but they took the domain and did not pay me. I contacted customer service many times, the record opens but then there is no response. A fraudulent company that is a complete disappointment

Update: It's been 7 months, and my address document, which I've sent at least 15 times in different formats, is still being rejected. Why? Because it's not in US format. If you're not a US citizen, they'll try to keep you from paying for months. I've given up and will never use any of this company's products again, and I don't recommend them.

18 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello A. ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Massive Overcharge

Afternic massively overcharged on the recent transaction – 30% commission for doing absolutely nothing. I myself found the buyer, and he simply clicked on the Afternic listing. It is shameless and unjustified to charge 30%. It is 10% higher than their parent company Godaddy is charging, which is also too high for doing nothing, by the way. We’ll move our inventory to Flippa or Sedo (or maybe eBay)

22 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Nourhan,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 5 estrellas sobre 5

Great Service for Domains

They helped me right away and the site and service is exactly what I was looking for.

It makes listing your domains very simple.

I expected it to take a long time to get my domain from pending to listed but it happened the next morning and they couldn’t have been more helpful and courteous.

27 de marzo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Marv,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 1 estrellas sobre 5

bad service i sold domain 10 days ago…

bad service i sold domain 10 days ago and don't get payment

26 de marzo de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Rachid,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

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