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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I honestly have no words to describe Afternic. Their service is extremely poor. They do not value sellers at all, even though they make their profit from sellers. Payments are unnecessarily held... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Being new to all this online technology of course I ran into issues. I thought I'd reach out to support for some guidance. Not only did they respond quickly but laid out every step that was needed to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I dealt with Elizaveta and she was fantastic! I am not a seasoned vet when it comes to selling domains and she taught me more during a brief conversation than I have learned over the last number of mo... Ver más

Valorada con 3 estrellas sobre 5

Afternic is good enough for basic use. The only reason I use it is because it syndicates domains to GoDaddy, which helps with exposure. Other than that, I wouldn’t rely on it. The user interface is ve... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mercado online
  2. Proveedor de soluciones para eCommerce

Escrito por la empresa

Afternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace. Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

404 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great support

Great support

27 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello domainekr,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 5 estrellas sobre 5

Solid experience

Solid experience

18 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello David,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Valorada con 1 estrellas sobre 5

Dumb redirect

Arghhh. I started a new website (domain itself was $25/mo) and the website kept REDIRECTING TO AFTERNIC. wtf.

21 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello website guy,

Thank you for your feedback and for the opportunity to clarify that no Domain Registrations are offered for a month length of term. This would go against domain registration policies and is not possible to do so from the registry. Most likely, what you were seeing what the price for a single year. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Worst customer service ever

Worst customer service ever
They forcefully migrated my Dan account to Afternic.com using the same email as it was in Dan.com, and then they sold 4-5 of my domains at Afternic.com and are now not helping me at all to add the payment method properly.

I have been trying to get a solution for a few months already.

They reply after weeks and even without real help.

8 de noviembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Julhas,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Afternic fakes SIMILAR DOMAINS SOLD…

Afternic fakes SIMILAR DOMAINS SOLD information.
Last update 04-3-2023: (I checked 01-14-2025)

On an advertised domain they gave the folowing SIMILAR DOMAINS SOLD information:

software-shop.eu $395
(Domain is not registered yet and free for registration)
index-group.eu $1.999
(Domain is registered since 2021)
video-world.de
(Domain is registered since 2010)

Because Dan.com stopped, my account was transfered to Afternic. Until today there has been no sale and i'm not impressed by the way the advertise. I'm going to look for other solution.

14 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello JW,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 5 estrellas sobre 5

The best market

The best market

10 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Abdallah ,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Valorada con 1 estrellas sobre 5

Thieves are using this company to steal domains

Thieves are abusing their lax system (anyone can list any domain without proof of ownership) to steal others' domains. This company should be reported to Better Business Bureau.

Update: After 8 months of my first email sent to them to take down that unauthorized listing, the listing is still up.

11 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Jill,

Thank you for your feedback. We do have a Membership Agreement that is in place for all customers. I have included a link to that information below:

https://www.afternic.com/legal/agreements/membership-agreement

Verification information is outlined in section 12 of that document. We appreciate you sharing your experience with us and for helping us to understand how we cab better meet our customer needs.

My thanks,
JM

Valorada con 5 estrellas sobre 5

Amazing customer service representative…

Amazing customer service representative took care of everything. Explained everything thoroughly was very nice and professional. Thank you very much for giving us this great service. I strongly recommend this platform to sell your domain.

10 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Nick,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 1 estrellas sobre 5

zero service + bugs in interface Dont…

zero service + bugs in interface Dont sell domains here

5 de enero de 2025
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Joakim,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Terrible Platform for domain listing

I submitted my domain for listing on Afternic, and it was rejected for trademark compliance—yet my domain isn’t a trademark! The rejection was completely unjustified and there was no clear explanation as to why it was flagged.

Their review process seems overly cautious and doesn't make sense. It’s incredibly frustrating to have a domain wrongly flagged and no way to resolve it. Customer support provided vague, unhelpful responses that didn’t address the issue.

Definitely not recommending Afternic for domain sales.
it's a waste of time.

31 de diciembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Ra ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 5 estrellas sobre 5

Competence

Competence. Clarity and a genuine desire to be helpful.

30 de diciembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Joseph ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 5 estrellas sobre 5

A real life person replied from…

A real life person replied from Afternic on Christmas Eve.

24 de diciembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Averell,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 5 estrellas sobre 5

Thank you Afternic

I recently contacted Afternic Support about two domains that were under review and have been accepted. Thanks Afternick.

16 de diciembre de 2024
Logotipo de Afternic

Respuesta de Afternic

Hello HicOne,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 5 estrellas sobre 5

Trusted Marketplace with fast and professional services

I always enjoy using Afternic as it’s one of the best domain marketplaces. I’ve noticed a great improvement in their services and experienced a smooth, quick process with my recent transaction. Highly recommended!

17 de diciembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Eslam,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Valorada con 1 estrellas sobre 5

Forced Migration DAN > Afternic

After being forced to migrate from DAN.com to Afternic, I am sooooo so disappointed !

At DAN.com we had transparency, when an offer is received from a potential buyer we would immediately get an email to start negotiations.

On Afternic you have to log in, go to Lead Centre and then All In Progress to see deals being worked on, but you get no insight on what is being discussed !!!! NOT GOOD!!!

Payouts takes for ever from Afternic, with DAN.com payouts was done in a matter of days, Afternic - no idea as I have sold domains more than a week ago and still no payout!!!!!

Changes on your domain wrt prices, lease options etc does not reflect immediately, I have no idea when those actually will reflect! On DAN.com this was immediate!

Support simply does not exist with Afternic ? You can reply on an email and wait 5 days with NO response !

I need to seriously consider other options!!! AFTERNIC IS NOT GOOD

3 de diciembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Jacques ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Afternic: Unreliable and Disruptive to Domain Investors

Afternic suspended my account without prior notice, deleted my domains, and canceled a sale that was supposed to close in four days due to the 60-day domain transfer restriction. This happened 40 days after the buyer had already paid for the domain.

We left affiliate marketing and CPA because of frequent account suspensions, moving to the domain industry for its supposed stability. However, it seems Afternic, owned by GoDaddy, takes pleasure in cutting off people’s livelihoods. Their support is terrible—they provide no reasons for suspending accounts, deleting domains, or canceling sales.

16 de noviembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Eslam,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Failing Backend, No Support, Unreliable

Their systems do not work properly and if you ask them to correct an entry they wait weeks then tell you they can't, then if by accident an entry gets deleted the system won't let you re-enter it and support does not respond.

Afternic's systems are so full of bugs and so short of staff that you just cannot rely on them to provide the services they offer.

20 de octubre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Domain Owner,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Arrogance

Arrogance! Inefficient! Waste of time! Please return the business to Dan, you dictator!

19 de noviembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Daisy,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Valorada con 1 estrellas sobre 5

Stay away if you do not like stress, frustration

Update: you do not need replay to my review here and pretend it will help.
Bad, slow customer service, long waiting time for the payment is mentioned many times here by diffrent people and countless times on Namepros and some of that threads years old. This problem is not experienced only by me or it is a recent problem in afternic. A lot of People talked about it many times before I left the review here and still other new people experience that so I doubt one more negative review will change anything.
This problem can grow even more now as Godaddy transferred recently people`s accounts from DAN to afternic, so even more work for afternic, more emails to reply etc

-----------
You will be waiting a long time for any reply from them and when you finally get one it will look like a copy-paste or bot reply and you will have to ask again and wait again.
Even here when they reply to a review you can easily see that it is copy-paste reply the same to everyone in over 90% of cases - you will get a similar, useless reply when you will have a problem with them.

If you sell a domain you will wait a long time for your payment, constantly begging them to release the payment.

They don't even offer normal invoices so if you are for example from Europe you may have a problem later when filling the taxes.

Without people's permission and automatically they opted everyone in to the boost (which is considered usless garbage by many) so they could increase their fee by further 5% which was already high - very disgusting and sneaky behavior.

It's really sad to see that they put DAN website down (which they just bought for this purpose) but keep something like afternic up.
You get a horrible, slow customer service and experience while you pay in fee at least over twice more what you paid initially in DAN before they touched it.
I would recommend move to any other aftermarket out there.

It is incredible they reply quickly to people`s reviews here when nobody asks them for it but when you email them to get e.g. your payment you wait days without any result.

11 de noviembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello ADA,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

To address your concern regarding the differences in reply times; As GoDaddy is a global company we have many thousands of employees across many hundreds of teams, with different working hours, goals, and resources. With your additional information to identify your account, we can review your previous experience with our leadership to take advantage of all opportunities for improvement.

My thanks,
JM

Valorada con 5 estrellas sobre 5

Afternic.com provided excellent…

Afternic.com provided excellent customer service. Their brokerage helped negotiate a domain sale efficiently, closing the deal within four days. And they provided payment directly to my bank account the next day!

13 de noviembre de 2024
Opinión espontánea
Logotipo de Afternic

Respuesta de Afternic

Hello Linda,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

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