Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,3

Todas las opiniones

(8)

5 opiniones en los últimos 12 meses

Escribir una opinión

Comprobamos las opiniones

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Lack of customer service part 320

I haven't even got my kickstarter watch yet.
The company keep breaking shipping promises like some small back street Chinese company.
Except they are supposed to be a professional Chinese company with Western design experts.
But obviously not,just a nasty money grabbing operation that doesn't give a damn about it's customers.
Idiots.
Regards,
A.Hepworth.

5 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a terrible company!

What a terrible company!, clearly rip people off. No response from the so called “customer support” team when e-mailed. Ordered a watch strap and waited for over a month for it, never came and seeking a refund now from these morons will be like draining blood from a stone! Impossible! Very angry.

20 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dont buy any from KickStarter

Bought a Tourbillon watch through their Kickstarter campaign. It was listed for about 46% cheap. When they released it in the market later through their own website, it was on 50% discount. Whats the point in releasing on Kickstarter just to grab customers and then later on release on their website for much lower price? Scammers

10 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Would not bother with this company

Would not bother with this company, the watch itself is nice but the company are shady and will not help in any way with any issues that arise, they hide taxes and customs on there website so that you have extra ton pay on arrival, then falsely declare the amount on it and get it flagged by customs for you to then pay more, I then paid for extra strap and was supposed to get a complimentary strap in which I did not get and when I questioned about both they acted as if I was wrong for the customs for not seeing a tiny piece of text that they had, that doesn’t even mention extra fees and then a computer issue that meant the extra strap was a mistake on there end but basically couldn’t give a duck about resolving the issue, they are horrible to deal with, dishonest and you should avoid like the plague

31 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wouldn’t bother trying to buy a watch…

Wouldn’t bother trying to buy a watch from this company, they can’t even get the postcode right! I had several emails asking if my postcode was correct as it didn’t show up on their database, I have a standard uk postcode which has been registered for over 60 years, and never had trouble with any other company at all, they kept sending me messages with digits added to my postcode therefore making it incorrect, and then saying they can’t send the watch as the postcode is wrong! What a disaster of a company if you can’t even just copy the address which was used via PayPal when the order was placed.

19 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Shipping time is very long

Shipping time is very long. Its been 25 days since ordering and all I am told is to be patient. Tracking poor and inaccurate. Shows a flight time of 9 days. They need to improve their logistics. Will update if/when I receive the watch.

15 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely gorgeous watches

Absolutely gorgeous watches, reliable communication, flexible in shipping and each of my demands was answered and processed fast and correctly. I was a bit worried in the beginning as this Chinese brand was not known by me, but as I have the watch in my hand already, I'm fully satisfied.

29 de febrero de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más