Age Partnership Opiniones 

9597
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Took some equity from my property and chose Age Partnership to help. I made a great choice, from start to finish everything went like clockwork. Would recommend Age Partnership highly,

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Valorada con 5 estrellas sobre 5

I have used Agepartnership before and have always received a 5 star service. I have dealt with Mathew Phillips on each of my applications with Age Partnership. I would highly recommend them to anyone.... Ver más

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Valorada con 5 estrellas sobre 5

From the start of our first working with Age Partnership, we received strong guidance and support for our equity release application. WE had lots of questions that were all answered quickly and helpf... Ver más

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Valorada con 5 estrellas sobre 5

We are clients of Age Partnership for a few years. Their consultant Andrew Morris has been our contact throughout. He has been very helpful and professional. Our communication with Andrew was always p... Ver más

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Información sobre la empresa

  1. Fondo de pensiones

Sobre Age Partnership

Escrito por la empresa

At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s. Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property. Equity Release, Pension Income, Mortgages and more... Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation. We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice. See how much you could release

Why Choose Age Partnership?

Escrito por la empresa

Equity Release
Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
Retirement Income Service
A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
Lasting Power of Attorney
A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
Mortgages
We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

10 mil opiniones

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4,6

Todas las opiniones

(9597)

182 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Age Partnership were excellent from start to finish

Age Partnership were excellent from start to finish, everything explained & nothing was too much trouble. They kept us informed throughout the process, would highly recommend them. They were a breath of fresh air after a bad experience with a similar company who were very unprofessional.

5 de septiembre de 2025
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Respuesta de Age Partnership

Good morning,

Thank you your comments and we're glad to hear that you had such a positive experience with us and that our team were able to support you every step of the way. Clear communication and making the process as straightforward as possible are very important to us, so it’s wonderful to know this came through. We’re especially pleased we could restore your confidence after a less positive experience elsewhere. Your recommendation means a great deal – thank you again for choosing Age Partnership.

Kind regards,
Sophie
Marketing Executive

Valorada con 1 estrellas sobre 5

Stay away

Should change the name to Age dont care, we keep getting mail from them telling us we could release more equity in our property and on application we got no you cant, i firmly believe our property was undervalued to begin with at the time i had a second valuation done it it was £42,000 more than the valuation we were given by their agent. i have tried to contact them but its impossible to speak to anyone, i would steer well clear of this so called caring company.

5 de septiembre de 2025
Opinión espontánea
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Respuesta de Age Partnership

Good morning,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the frustration you’ve felt. We always aim to provide clear communication and support, so it’s disappointing to learn that this was not reflected in your case.

It's also worth noting that property valuations for equity release can sometimes come in lower than a standard mortgage valuation.

If you’re open to it, please send your customer ID or postcode to marketing@agepartnership.com and we’ll ensure your concerns are escalated and addressed promptly. Your feedback is valuable and helps us improve the service we provide.

Many thanks,
Sophie
Marketing Executive

Valorada con 1 estrellas sobre 5

Avoid at all costs!!!

Trying to get to speak to one of their Advisers is like the quest for the holy grail. They are so process driven and simply work on the basis of “Computer Says NO!! You must wait at least 2 weeks before we can speak to you.
When one of their Advisers did come back and left me a message, i immediately called him back, got his answer message, asked him to call me straight back, two weeks later, still no call.
And they regard themselves as the best in the market!!!!’
Complete waste of space!!!!!!

1 de agosto de 2025
Opinión espontánea
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Respuesta de Age Partnership

Good morning,

Thank you for sharing your feedback. We’re very sorry to hear about the difficulty you experienced in trying to reach one of our advisers, and the frustration this has caused. Providing responsive and accessible service is something we take very seriously, and it’s clear from your comments that we fell short on this occasion.

We would really like the opportunity to put this right and ensure your concerns are addressed without further delay. Please could you email us at marketing@agepartnership.com with your customer ID or postcode so we can prioritise your case and arrange for an adviser to get in touch with you as soon as possible?

Your experience is not the level of service we aim to deliver, and your feedback will be shared with the team to help us improve.

Many thanks,

Sophie
Marketing Executive

Valorada con 5 estrellas sobre 5

We have only praise for this company

We have only praise for this company. Their communication through the pension process was second to none. They took all the stress out of the selection of a pension company. Talked us through questions and were just so helpful and understanding. They got us the best deal available to us and they are paid by the pension provider.
Wish all companies could see how they operate and the care and concern they show for their clients . A five star service

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Age Partnership

Good morning,

Thank you your review and we’re delighted to hear that you felt supported and well-informed throughout the pension process. Taking the stress away and making everything as clear as possible is exactly what we aim to do, so it’s fantastic to know that came through for you. We appreciate your kind words about our service and the trust you placed in us.

Many thanks,
Sophie
Marketing Executive

Valorada con 5 estrellas sobre 5

Very satisfied

Very happy with my experience with age partnership, handle my case superbly and didn't pressure you over your choice of pension provider

2 de septiembre de 2025
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Respuesta de Age Partnership

Good morning,

Thank you for your kind words and we’re delighted to hear you had such a positive experience. Our aim is always to put your needs first and make the process as smooth as possible, so it’s wonderful to know this came across in your case.

Many thanks,
Sophie
Marketing Executive

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent Service – Highly Recommended
I’m very pleased with the outstanding service provided by this pension company. They’ve done a wonderful job from start to finish—professional, efficient, and genuinely supportive throughout. It’s rare to find a team that combines expertise with such care and attention. I’m grateful for their help and wouldn’t hesitate to recommend them to others.

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Age Partnership

Good morning,

Thank you very much for your generous feedback and we are pleased to know that our team’s professionalism, efficiency, and commitment to client care have met your expectations. It is always our priority to provide clear guidance and dedicated support throughout the process, and we greatly value the confidence you have placed in us.

Many thanks,
Sophie
Marketing Executive

Valorada con 5 estrellas sobre 5

An easy process to undertake.

An easy process to undertake. Age Partnership are very professional and never rush any one of the steps that you need to go through. Altogether a 'no worries' pathway to follow with an outcome which is very enjoyable.

17 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

from start to finish the process was…

from start to finish the process was efficient friendly and helpful
But there has to be a special mention to SUSAN JAMES who went out of her way to be helpful when things got a bit hairy and was an ABSOLUTE DIAMOND

9 de agosto de 2025

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