Age Partnership made the process easy from the first phone call. They are professional, organised and knowledgeable. I was not put under any pressure to take out more money than I required. The discus... Ver más
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Consulta las opiniones de los clientes
Great communications between us and Age Partnership made this transaction run smoothly and very professionally. Cannot praise this Company enough . Took under two months for completion and certainly p... Ver más
La empresa ha respondido
Had one main point of contact, who was able to answer all my questions, I was kept updated with the progress of my annuity, which went through quite quickly. I will probably use them again.
I didn't want to give my feedback until my pension was up and running. I had three phone calls with Chloe Dunnill who was friendly and very helpful. We went through everything I wanted from my pensio... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Age Partnership
Escrito por la empresa
At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s.
Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.
Equity Release, Pension Income, Mortgages and more...
Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation.
We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice.
See how much you could release
Why Choose Age Partnership?
Escrito por la empresa
- Equity Release
- Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
- Retirement Income Service
- A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
- Lasting Power of Attorney
- A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
- Mortgages
- We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.
Información de contacto
2200 Century Way, Thorpe Park, LS15 8ZB, Leeds, Reino Unido
- 08080 555 222
- enquiries@agepartnership.com
- agepartnership.co.uk
4,6
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Ha contestado el 77% de las opiniones negativas
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These guys really know their stuff
These guys really know their stuff. They will not try to steer you to one of their products as some companies do. They listen to what you want, make sure it really suits your needs and provide the best product for you. All this at no charge, what more could you as for?
18 de diciembre de 2025
Respuesta de Age Partnership
Good afternoon,
Thank you so much for the 5-star review! We really appreciate you taking the time to share your experience. Our goal is always to listen first and make sure we’re recommending what truly fits your needs—not just what’s on our shelf. We’re glad that came through and that you found value in our no-obligation service. Thanks again for your kind words and support!
Many thanks
Sophie
Marketing Executive
Very professional company a pleasure to deal with.
Very efficient and helpful staff who explained the procedure in clear and uncomplicated terms.
Mathew was very professional in his approach and made the experience a very good one.First class.
The only setback was the long period waiting for the valuer to value our home but this was done by a separate company.We feel that the valuation was somewhat undervalued in view of prices of similar properties in an area where houses are snapped up often before going on the market.But overall a very good experience.Thank you.
13 de noviembre de 2025
Respuesta de Age Partnership
Thank you very much for taking the time to leave us a review. We’re delighted to hear that you found our team professional, efficient and helpful, and that Mathew made the process a positive experience for you.
We also appreciate your understanding regarding the valuation process. As you mentioned, valuations are carried out independently by third-party surveyors, and unfortunately the timescales and outcomes are not something we can directly control. That said, we completely understand how frustrating delays and valuation figures can feel, especially in a strong local property market, and we’re grateful for your patience throughout.
Thank you once again for choosing us and for your thoughtful feedback. We’re very pleased that, overall, you had a good experience and we wish you all the very best for the future.
Many thanks,
Sophie
Marketing Executive
Andrew Morris was a great help from…
Andrew Morris was a great help from start to finish with the process was completed with ease
10 de diciembre de 2025
Opinión espontánea
Respuesta de Age Partnership
Good morning,
Thank you so much for your 5-star review! ⭐
We're really pleased to hear that Andrew could help make the process smooth and straightforward from start to finish. Your kind feedback is greatly appreciated, and if you ever need any assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Sophie
Marketing Executive
Release money without the stress
The whole process was totally painless. From the initial proposal where Lauren made sure I didn't go too much overboard and also offered alternatives, to the final completion in about a month. Easy and quick. Thank you.
14 de diciembre de 2025
Respuesta de Age Partnership
Good morning,
Thank you so much for your review! We’re delighted to hear that the process felt painless from start to finish. Lauren will be especially pleased to know her guidance and alternative suggestions were helpful and that everything was completed quickly and smoothly.
We really appreciate you taking the time to share your experience, and thank you again for choosing us.
Kind regards,
Sophie
Marketing Executive
Great customer service
Great customer service. Very friendly and helpful and I got all the information needed to help make a informative decision. I would recommend to my friends
12 de diciembre de 2025
Respuesta de Age Partnership
Good morning,
Thank you so much for the 5-star review! ⭐️ We’re delighted to hear that you had a great experience and that our team was friendly, helpful, and able to provide all the information you needed to make an informed decision. Your recommendation truly means a lot to us, and we are here if you need anything in the future!
Kind regards,
Sophie
Marketing Executive
A tad over eager to call me which put me off right away ! :(
They may well be good at what they do,but I didn't appreciate their eagerness at calling me especially as I had not even finished completing the online form and with 189 reviewers giving only 1* and VERY unhappy I won't be considering Age Partnership at all !
12 de diciembre de 2025
Opinión espontánea
Respuesta de Age Partnership
Good afternoon,
Thank you for taking the time to leave your feedback — we’re sorry to hear about your experience. We completely understand how an unexpected call, especially before you’ve even finished completing an online form, can feel intrusive and off-putting. That certainly isn’t the experience we want anyone to have.
We truly appreciate you raising this, and if you would ever like to discuss your concerns or give us another chance, we’d be more than happy to help at a pace that suits you.
Many thanks
Sophie
Marketing Executive
Excellent support and kindness. I had the support…
From start to finish I had the support of the whole team. This made the whole experience so much easier and less stressful. Thanks to everyone who helped me.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Age Partnership
Good morning,
Thank you so much for your wonderful review! We’re delighted to hear that our team’s support and kindness made your experience easier and less stressful. Providing reassurance from start to finish is exactly what we aim for, and it’s truly rewarding to know we could be there for you.
Many thanks,
Sophie
Marketing Executive
Respuesta de Age Partnership
Good morning,
We’re delighted to hear you were happy with our team and the fast, well-communicated service. It was a pleasure assisting you, and we’re always here if you need anything in the future.
Many thanks
Sophie
Marketing Executive
We spoke to Chris Stallworthy who…
We spoke to Chris Stallworthy who explained everything to us. He is very friendly and professional and puts you at ease with his vast knowledge.
Thank you.
2 de diciembre de 2025
Respuesta de Age Partnership
Good morning,
Thank you for taking the time to leave us a review. We’re happy to hear that Chris was able to explain everything clearly and make you feel at ease.
Many thanks,
Sophie
Marketing Executive
Steven Wise made the whole end to end…
Steven Wise made the whole end to end process seamless he was very informative, patient and respectful of my requirements I would certainly recommend Age Partnership to anyone considering Equity release.
27 de noviembre de 2025
Opinión espontánea
Respuesta de Age Partnership
Good afternoon,
Thank you for taking the time to leave us a review! We are happy to hear your experience with us was such a positive one.
Kind regards,
Sophie
Marketing Executive
Avoiding Equity Release
I am 63 with over £500,000 equity in my home and wanted to secure £100,000. I initially explored equity release, but the terms I was offered were far less attractive than a standard remortgage.
I have now secured a 6‑year interest‑only remortgage at about 4%: around £360 a month for the first two years, then about £550 if I stayed on the lender’s standard rate. Crucially, after the 2‑year fix I am free to remortgage again or repay early without exit penalties, so I can move if rates fall or my circumstances change.
By contrast, the equity‑release options came with much higher interest rates, tight restrictions on how the money could be used, and sizeable early‑repayment charges clearly designed to lock you in for the long term. In my view, that structure is only really suitable for people who have no alternative borrowing route or cannot commit to monthly payments.
My message to others in a similar position is simple: before signing up to equity release, insist on seeing like‑for‑like figures for an ordinary remortgage or retirement interest‑only mortgage. If you have sufficient income to service the interest each month, a conventional mortgage can be far cheaper and far more flexible than being tied into an equity‑release plan.
On costs, I am paying no upfront charges for my remortgage. The equity‑release quote included around £2,000 in advice/product fees plus legal fees, approaching £4,000 in total.
To be fair, the advisers I dealt with were professional, courteous and responsive. The service was excellent – but in my circumstances the product was hugely disappointing.
28 de noviembre de 2025
Opinión espontánea
Respuesta de Age Partnership
Good afternoon,
Thank you for taking the time to share such a detailed account of your experience. We’re genuinely pleased to hear that you found our advisers professional, courteous and responsive, but we’re of course disappointed that the product options available did not meet your expectations.
Everyone's circumstances are unique, and as you’ve highlighted, equity release is not always the most suitable route—particularly for those who have the income and borrowing profile to access traditional or interest-only mortgage products. Our role is to provide clear, regulated advice and to ensure clients fully understand all available options so they can make an informed decision. In your case, it’s positive that you were able to secure a standard remortgage that better suited your needs.
Thank you once more for your constructive feedback.
Many thanks,
Sophie
Marketing Executive
Highly recommended
Due to new circumstances I needed to take out a lifetime mortgage. I found Age Partnership simply by search lifetime mortgage. I spoke mainly with Michael Oliver and partly with Lauren. Both were very patient with me as I was constantly b changing my mind. They were professional and in no way tried to ‘sell’ me anything by force but kindly explained the pros and cons of equity release. Once my mind was made up the process took place speedily. So thank you very much for such good service I would certainly recommend you.
Verona, Westcliffe
21 de noviembre de 2025
Opinión espontánea
Respuesta de Age Partnership
Good afternoon,
Thank you for taking the time to leave us a review. We’re delighted to hear that Michael and Lauren were able to support you with patience, clarity, and professionalism throughout your lifetime mortgage journey.
Making such an important decision can feel overwhelming, so we’re glad you felt fully informed and never pressured — that’s exactly the experience we aim to provide. It’s great to know the process felt smooth once you were ready to move forward.
Thank you again for your kind words.
Many thanks
Sophie
Marketing Executive
Everyone I spoke to was very…
Everyone I spoke to was very professional and very thorough. They explained everything in great detail
25 de noviembre de 2025
Respuesta de Age Partnership
Good afternoon,
Thank you for your review! We’re delighted to hear that our team was professional, thorough, and able to explain everything clearly. Providing a great experience is always our goal. If you ever need anything in the future, we’re here to help!
Many thanks,
Sophie
Marketing Executive
Harassment from Agepartnership
Since my review of this company in October, I have been harassed by someone, who claims he works in their complaint department.
He claims that he has to treat a review on TrustPilot as a formal complaint against the company.
However, I made a review of the company on 23/06/25 but no one from the company has treated this review as a formal complaint.
I have told this person to stop contacting me but he still continues to send me emails.
I am hoping that someone from the company will read this review and tell this person to stop contacting me.
26 de noviembre de 2025
Opinión espontánea
Made getting an annuity so easy.
I needed to convert my private pension fund into an annuity and went to Age Partnership for help. They were great; from the initial conversation discussing my options and what they do, right through the process.
I had one contact (Miranda) from then on, and she did all the work, all the chasing, and she phoned me regularly to keep me informed.
Using Age Partnership meant that people who knew the procedures and could answer my questions were acting for me.
Excellent service.
13 de noviembre de 2025
Respuesta de Age Partnership
Good afternoon,
Thank you so much for your wonderful 5-star review. We're delighted to hear that converting your private pension into an annuity felt easy and straightforward with our support.
It’s great to know that Miranda was able to guide you through each step, keep you well-informed, and take the pressure off by handling all the work and communication on your behalf. We’re proud to have a team who really understand the process and are always ready to answer questions and provide reassurance.
Thank you for choosing Age Partnership, and for taking the time to share your experience. We wish you all the very best for the future.
Many thanks,
Sophie
Marketing Executive
Respuesta de Age Partnership
Good afternoon,
Thank you for taking the time to leave us a review. If you need anything further from us, please don't hesitate to get in touch.
Many thanks,
Sophie
Marketing Executive
Respuesta de Age Partnership
Good afternoon,
Thank you for your comments! We are happy to hear how helpful you found our service.
Many thanks,
Sophie
Marketing Executive
Total Professionalism…
Both my wife and I totally appreciate the time taken to explain the intricacies of Equity Release in a manner which we were fully able to understand.
We are impressed at being kept fully informed through the whole process and, indeed, at the manner and speed in which our application was handled.
Thanks go to all the team involved.
17 de noviembre de 2025
Opinión espontánea
Respuesta de Age Partnership
Good afternoon,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that both you and your wife felt fully supported and well-informed throughout the Equity Release process. Taking the time to explain everything clearly is something we pride ourselves on, so it’s lovely to know it made a difference.
We’re also thrilled that you were happy with the communication, speed, and overall handling of your application - it’s been a pleasure to assist you.
Many thanks,
Sophie
Marketing Executive
I would give 200% credit to very nice…
I would give 200% credit to very nice staff who give loads advice they were very patient in everything that was asked would fully recommend
16 de noviembre de 2025
Respuesta de Age Partnership
Good morning,
We really appreciate you taking the time to leave us a review and are happy to hear that our team made such a positive impression.
Many thanks,
Sophie
Marketing Executive
Clear concise Advice given
Clear concise Advice given, usually best rates given with my annuity, everything covered by the agent that I dealt with. S Deighton
13 de noviembre de 2025
Respuesta de Age Partnership
Good morning,
Thank you for your 5-star review! We’re delighted to hear that you found our advice clear and concise, and that we were able to secure competitive rates for your annuity. It’s great to know that your agent covered everything thoroughly and made the process smooth for you.
Many thanks,
Sophie
Marketing Executive
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