No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... Ver más
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Consulta las opiniones de los clientes
From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... Ver más
La empresa ha respondido
Everything worked as expected. Fortunately I had the part number, so it was easy. My question is, should it be remarkable that it all worked as expected - the correct part delivered promptly, for... Ver más
I ordered at the end of the year, was called - which is amazing in itself and told politely out of stock and not available until 6th Jan. This was great customer service. Then a week later the p... Ver más
Información sobre la empresa
- Ferretería
- Proveedor de cojinetes
- Proveedor de tornillería
- Tienda de ropa de seguridad y de trabajo
- Tienda de herramientas
- Tienda de insumos para soldadura
Sobre AIMS Industrial Supplies
Escrito por la empresa
Información de contacto
108 Ashford Avenue, 2214, Milperra, NSW, Australia
- 02 9773 0122
- customerservice@aimsindustrial.com.au
- aimsindustrial.com.au
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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…great service
Very good customer service prompt shipping and delivery very happy😀
MISLEADING AND DOSHONEST SALES TACTICS
MISLEADING AND DOSHONEST SALES TACTICS, THEN WHEN I QUESTIONED IT WAS NOT OFFERED ANY FORM OF GOOD WILL GESTURE OR APOLOGY.
i purchased some squincher sqweeze electrolyte iceblocks (8 packets = $100 worth of them) i needed tgese fir recovery from bariatric surgery as this is all i could eat for the first 2 weeks, they had these products listed as "in stock, and showing with around 18 units available" so i placed my order and paid for express postage.
I then waited 2 weeks with no reply, i had attempted to email them but every email was ignored, and when i finally contacted by telephone, the person on phone said the items were out of stock and i needed to wait another 6 weeks for delivery. When i requested a discount off postafe or a credit for my next order, she laughed at me and said that was not possible. I find this very dishibest and misleading to show sonething as in stock with a number of items listed if it was untrue. Very dissapoibted, and will not recommend to anyone.
Easy sale cheapest price on products I…
Easy sale cheapest price on products I was after will use again

Respuesta de AIMS Industrial Supplies
Always a quality headlamp
Always a quality headlamp, I brought one almost 3 years ago just to have the button stop working after having put it through some harsh conditions, dropping it from heights, submerged in high alkaline water and extreme dusty environment. Would always recommend
Great speed.
Great speed.
Order to home in 2 business days.
This is the way that online business should be done.
Quality product
Quality product. I paid for express post. Came next day after posting.
Easy transaction
Easy transaction. Even when I made an ordering mistake, they were able to efficiently fix it.
Made purchase online for a product that…
Made purchase online for a product that was listed at half the price of anywhere else, stocked item ends up not being available. Tried to substitute with a product that was totally different. Only explanation was the manufacturer had no stock. So I rang the manufacturer, they said they had plenty of stock. Now waiting on a refund. It all was a big waste of time. And they’re sitting on $360 of my money for however long it takes to process the refund. Not ideal for my first dealing with this company.

Respuesta de AIMS Industrial Supplies
Product was loosely packed in a larger…
Product was loosely packed in a larger box with other products. No package filling had been placed in the box, and the main component showed damage due to being dropped, most likely while in transit. The minor components in the order, were better protected than the major component. I spoke to a company representative and after discussions decided that it would be easier and more time efficient, to repair the damage myself, rather than returning the item for a claim. The repairs carried out took approximately one hour.

Respuesta de AIMS Industrial Supplies
When orders are placed
When orders are placed, they are promptly dealt with and for me as a customer, Am kept up to date on the progress of the order. I am also very happy with the range and quality of the products sold by AIMS.
Those bolts were exactly what I needed
Those bolts were exactly what I needed. Perfect!!
Good communication.
Some parts were not in stock as indicated but I was contacted & informed of the situation. Parts as described.
From making the online order all items…
From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to establish this feedback via phoning the company office

Respuesta de AIMS Industrial Supplies
No Stock all The Time.
That's Right this time. Same as all the Time No Stock. Long Lead Times. Order says in stock Supply No Stock.

Respuesta de AIMS Industrial Supplies
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