The booking software could be more intuitive and guide you better through the booking process. There was some confusion—perhaps a case of something getting lost in translation—which led to uncertain... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Our driver arrived early, he was very courteous and friendly. He drove extremely well and the car was immaculate. The aircon temperature was perfect. We have been using Airport Only for many years, a... Ver más
The booking website interface was clean, thorough and worked very well to capture my exact requirements. The service was priced very competitively. Once i made my booking in the website (around 10:30p... Ver más
I couldn't find my UK sim card while I landed airport so driver couldn't contact me; however, he didn't go away. Finally I used airport wifi to Whatup my husband to call the centre then driver came... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
London Airport Mini Cab Heathrow Gatwick Stansted Luton City airport
Información de contacto
Heather Park Drive, HA0 1SU, Estados Unidos
- airportonly.co.uk
4,7
Excelente
85 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very good committed on time friendly
Very good committed on time friendly
Tank’s a lot
22 de agosto de 2022
The diver doesn’t bring the remaining…
The diver doesn’t bring the remaining money (3 £) i paid 100 £ while the original fee 77 £.
17 de julio de 2022
Respuesta de AirportOnly
Dear Sir, Thank you for your review. We have gone through your booking. Your flight landed at 18:39 and you requested the pickup at 19:54. We usually give 30minutes extra free time. After the free time we charge for waiting (40p per minute). The driver was waiting for you until 22:59 and he has not done his following job. If we have charged for the waiting fully it would have been 150minutes at the rate of 40p = £60.00. But the driver charged you only £27.00. If you are not happy about this please let us know and we will refund the money.
Excellent service, great people
We’ve been using AirportOnly for many years across all London airports and they have never disappointed, with easy booking, great customer service and flexibility when needed. Highly recommended for a stress-free and comfortable airport journey!
12 de febrero de 2022
Opinión espontánea
Respuesta de AirportOnly
Thank you for leaving a 5 Star review.
We are so happy you had a good experience with our service.
We hope to see you again in the near future.
Have a wonderful day.
Kind Regards
BA Transfer
Thank the patient driver
13 de septiembre de 2021
Respuesta de AirportOnly
We thank you for sharing your positive experience.
We are grateful for your business with us and hope to see you soon.
Have a wonderful day.
Kind Regards
BA Transfer
Respuesta de AirportOnly
Thank you so much for supporting us with a five-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
Thank you and see you again in the near future.
Have a wonderful day.
Kind Regards
BA Transfer
Excellent service
I have been using Airportonly cars for almost eight years now and have never been disappointed. Efficient, polite, reasonably priced and reliable every time.
11 de agosto de 2021
Respuesta de AirportOnly
Thank you for such a fantastic review.
We are so happy you had a good experience with our service.
Our drivers wear mask during the journey and sanitised their vehicles after every journey.
We are giving 25% discount on all our journeys if you book before 23/12/2021. (T&C apply)
We hope to see you again in the near future.
Have a wonderful day.
Kind Regards
BA Transfer
Respuesta de AirportOnly
Thank you so much for supporting us with a five-star review.
We are so glad to hear we have been providing you a service that is off exceptional standards.
Our drivers wear mask during the journey and sanitised their vehicles after every journey.
We are giving 25% discount on all our journeys if you book before 23/12/2021. (T&C apply)
We hope to see you again in the near future.
Have a wonderful day.
Kind Regards
BA Transfer
Always in time
Always in time. Always friendly. Used them nearly 20 times - always good!
28 de septiembre de 2020
Opinión espontánea
Respuesta de AirportOnly
We thank you for sharing your positive experience.
We are so happy you had a good experience with our service.
We are the only one UK company giving face masks to our passengers absolutely FREE.
Our drivers wear mask during the journey and sanitised their vehicles after every journey.
We are giving 25% discount on all our journeys if you book before 31/03/2021. (T&C apply)
We hope to see you again in the near future.
Exactly on time and efficient
Exactly on time. Clean and efficient.
12 de agosto de 2020
Opinión espontánea
Respuesta de AirportOnly
Thank you for leaving us a review.
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure, encountering pleasant reviews as such.
We are the only one UK company giving face masks to our passengers absolutely FREE.
Our drivers wear mask during the journey and sanitised their vehicles after every journey.
We hope to see you again in the near future.
Have a wonderful day.
Kind Regards
BA Transfer
Recommended
20 de julio de 2020
Opinión espontánea
Respuesta de AirportOnly
Thank you for leaving us a review.
We are delighted to hear we have been providing you a service that is off exceptional standards. It’s always a pleasure, encountering pleasant reviews as such.
We are the only one UK company giving face masks to our passengers absolutely FREE.
Our drivers wear mask during the journey and sanitised their vehicles after every journey.
We hope to see you again in the near future.
Have a wonderful day.
Kind Regards
BA Transfer
great service
22 de noviembre de 2019
Opinión espontánea
Your airport taxi service is brilliant…
Your airport taxi service is brilliant and your drivers are not only professional but very friendly to a visitor to your country.
Well done and keep up the good work!!
24 de octubre de 2019
Opinión espontánea
The AO drivers were professional…
The AO drivers were professional friendly and dependable.
23 de octubre de 2019
Opinión espontánea
The booking process online was a time waster
The booking process online was not smooth. A simple trip to London Heathrow took a frustrating amount of time to book as the system failed to respond. I phoned the office & was given advice. After trying again I ended up with 3 bookings. So I rang the office again. It should be made clearer at the start that you need to pay a booking fee online no matter how you pay for the actual journey. The journey worked out with perfect timing but it was with a lot of frustration with the website beforehand. Not a good experience with the mobile app.
22 de octubre de 2019
Opinión espontánea
Very good service
21 de octubre de 2019
Opinión espontánea
I found AirportOnly easy to use and very helpful
I found AirportOnly easy to use, very helpful, both in answering a question and when I encountered a problem, and quickly responsive when foul weather in New York required changing flights and therefore pick-up time at Heathrow. They arrived promptly and found us.
20 de octubre de 2019
Opinión espontánea
Absolutely couldn’t fault this service
Absolutely couldn’t fault this service. So timely and reassuring. Very clean cars, both drivers texted and called to keep us up to date, and were waiting for us when we arrived. Such a smooth transfer, thank you.
20 de octubre de 2019
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.