they advertise 1 day build
they advertise 1 day build, but need nearly two, they dont ship directly they use forwarder so the express is not express it looks like it will not take as advrtised max 5 - 6 days to get it it will take more then a week never again
Respuesta de Aivon
Hi Thomas,
thank you for taking the time to share your experience, we’re sorry that your first impression with AIVON was not what you expected. We understand your frustration and appreciate the opportunity to clarify.
To keep it simple:
-Your order was placed on Jan 7 (midday, Beijing time).
-Manufacturing was completed and the shipment was handed over to FedEx on Jan 9.
-The shipment then moved through Shanghai → Paris (CDG) and is currently in transit.
-FedEx International Priority shows a scheduled delivery before Jan 13, which means the total order-to-delivery time is around 6 days.
We would also like to be transparent that while most orders labeled as “1-day build” are completed within one working day, complex or queued orders may occasionally exceed 24 hours. This refers to manufacturing time only and does not include courier pickup schedules or international transit.
We agree that this distinction was not clearly communicated, and we are already improving how production time and shipping time are explained on our website to avoid confusion.
If you’d like us to review your order or assist further, please contact us at service@aivon.com.
Best regards,
AIVON Team