AKD furniture Opiniones 

120
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can highly recommend buying from this company, you will have to wait a while for your delivery but you are told this up front and it wasn't longer. The quality of the furniture is excellent and matc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So pleased to have found AKD to make a bespoke-sized traditional style oval table. The company were quick to send out the requested samples and ordering was straight-forward with the helpful example d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hi Isobel & Andy I’m glad to report my mahogany partners desk arrived this week and I assembled it today. I’m delighted with it and it has exceeded my expectations. A classy design and quality manu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We searched everywhere for a period king size bed & we found this at AKD furniture. I cannot recommend this company enough. From the initial enquiries, the team were so helpful, guided us & answered... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

AKD furniture is a family-run business that specialises in solid mahogany furniture. Supplying furniture since 2008, all our pieces are handmade to the highest quality. Our family believes that exceptional handmade furniture should be an option for everyone, and we sell direct to customers, hotels, and businesses at ex-factory prices. We take huge pride in the furniture we build, and aim to deliver through honest interactions and authentic pricing.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(120)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ordered a celtic sleigh mahogany bed

Ordered a celtic sleigh mahogany bed. Bad bit horrendous delay of 5 months or so. However the staff at AKD are extremely helpful, prompt and curtious in communications. The best bit is without doubt the outstanding quality and finish. Beautiful. Immediately ordered a desk in same range.

24 de mayo de 2022
Opinión espontánea
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Respuesta de AKD furniture

Hi Kevin Thank you so much for your lovely comments and of course for your patience with the long delay. The current worldwide situation with shipping is having a massive impact on everyone and we are so grateful for your understanding. We will keep you updated with your desk and its progress and of course we are always at the end of a phone or email, to answer any questions. Many thanks again and enjoy your bed. Andy Isobel and Daniel

Valorada con 5 estrellas sobre 5

Harrington dressing table

Today my beautiful Harrington dressing table arrived from AKD Furniture. Such a wonderful, caring company - I can’t fault them at all. Their customer service is excellent and they kept me up to date with each stage from production right up to delivery. I am so impressed with the amount of packaging and wrapping that it was in - totally protected and not a mark on it. I am so happy… thank you again AKD Furniture xx

20 de mayo de 2022
Opinión espontánea
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Respuesta de AKD furniture

Hi Melody Thank you so much for your lovely review and we are so pleased you are happy with your dressing table, it was a longer than we would have liked wait, but shipping, as you know, has been a nightmare and we thank you for your patience. Hopefully we will hear from you again in the future. Thanks again Andy Isobel and Daniel

Valorada con 5 estrellas sobre 5

Campaign Desk, Bookcase, lamp tables and sideboards

We purchased bespoke campaign furniture set. Excellent service, communication and has been a pleasure dealing with the team. The items were delivered in excellent condition and are of excellent quality and finish.
Highly recommended and we will certainly be ordering more in the future.

19 de mayo de 2022
Opinión espontánea
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Respuesta de AKD furniture

Thank you so much for your lovely comments and the furniture looks great all together in the room. We are so pleased you are happy with it. We look forward to hearing from you again in the future. Isobel, Andy and Daniel

Valorada con 5 estrellas sobre 5

Great service

Great service and the dining table is of high quality. You can certainly see the craftmanship and all the hard work that has gone into making the table. I was a little anxious if the table would match my existing dining room furniture but it does so perfectly. The samples sent prior to ordering were a great help. It took quite a while for my table to arrive due to the global situation but I am so so happy with the result. Andy and Isobel kept me informed of progress all the way through. The men who delivered the table were friendly, polite and informative. I would certainly recommend AKD Furniture to anyone. Thanks again AKD for a superb job!!

22 de abril de 2022
Opinión espontánea
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Respuesta de AKD furniture

Hi Sandra Thank you so much for your very kind words and the table looks lovely. I have also passed on your comments to our delivery team, as it is important to recognise the important job they do as part of the Team. Thank you also for your understanding and patience, with the extended delivery time. We look forward to hearing from you again. Andy, Isobel and Daniel

Valorada con 5 estrellas sobre 5

Brilliant!!!

We ordered a bespoke TV stand as we were unable to source one which satisfied our needs.
Having contacted AKD we found to our surprise and delight that we could order a unit that fitted our needs.
The timeframe was lengthy but as this was a unique piece specifically designed for our needs we were happy to wait for what we wanted.
AKD maintained a very professional and friendly service and I cannot recommend them highly enough.
I am one very happy and satisfied Customer.

19 de abril de 2022
Opinión espontánea
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Respuesta de AKD furniture

Dear John Thank you so much for your lovely review and we are so happy that it was what you were looking for, our carpenters will be so happy, as they take such a pride in what they make. We look forward to hearing from you again. Andy. Isobel and Daniel.

Valorada con 5 estrellas sobre 5

Campaign Chest

Excellent quality and solidly built. Well worth the money and wait time.

16 de abril de 2022
Opinión espontánea
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Respuesta de AKD furniture

Hi Mark, Thank you so much for your lovely comments and we are so glad that you are happy with the Campaign Chest. Thank you as well for your patience and understanding with the wait . We look forward to hearing from you again in the future. Many thanks Andy, Isobel and Daniel

Valorada con 4 estrellas sobre 5

Beautiful design and amazing customer…

Beautiful design and amazing customer service. I ordered a Chippendale coffee table and it looks so beautiful. Only issue I saw is that the legs are not equal size and hence the table is shaky.

7 de marzo de 2022
Opinión espontánea
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Respuesta de AKD furniture

Hi Ankita Thank you for your review and I am so pleased you are happy with the look of the coffee table but I am so sorry there seems to be an issue with the legs - that is very unusual and very surprising it was not picked up on the final quality check, I am sorry. We ask our customers to contact us within 7 days, if there are any issues so we can help rectify them. You may have solved the problem with a small felt style protector that sticks on the bottom of the foot to balance it . However if there is still an issue, please email me with some photos and we may be able to find a solution. Many thanks again. Isobel

Valorada con 5 estrellas sobre 5

Superb bed and service

The bed that I bought is superb quality. I had to wait a little longer due to Covid delays but was kept up to date. It was worth the wait. The service of the company staff was superb also. Very nice people. The best business I have ever dealt with. I will definitely recommend AKD Furniture in future

3 de marzo de 2022
Opinión espontánea
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Respuesta de AKD furniture

Dear Jennifer Many thanks for your lovely review and we are so happy you are pleased with your bed. Thank you as well for your patience and understanding with all the delays, such difficult times. It is very important to us that we keep customers up to date with their order and I am glad that you were happy with this . Hopefully we may hear from you in the future. Isobel, Andy and Daniel AKD Furniture

Valorada con 5 estrellas sobre 5

Great company

Such a lovely company with lovely people. Great furniture. Was kept updated throughout process.

7 de febrero de 2022
Opinión espontánea
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Respuesta de AKD furniture

Many thanks for your lovely comments - we are so pleased you are happy with your desk. Thanks again Isobel, Andy and Daniel

Valorada con 5 estrellas sobre 5

Beautiful beds

I ordered two beds last year and was a little concerned about the waiting time, however, they arrived recently and the wait was more than worth it. The craftsmanship is outstanding, the beds are really beautiful and were easy to put together. AKD were very helpful in keeping us up to date, and replied quickly to emails. I would highly really recommend this company.

1 de febrero de 2022
Opinión espontánea
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Respuesta de AKD furniture

Hi Tracy - thank you for your lovely comments and we are so pleased you are happy with your beds. We do appreciate your patience in the long delivery time, the current issues with shipping are causing major headaches for lots of companies , but we do like to keep our customers up to date with everything. Many thanks again. Andy Isobel and Daniel

Valorada con 5 estrellas sobre 5

Excellent quality bespoke bookcase

Excellent quality bespoke bookcase that arrived well packaged and undamaged. The company kept me updated during the delays caused by COVID etc. Good value for money.

13 de enero de 2022
Opinión espontánea
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Respuesta de AKD furniture

Hi David, Thank you so much for your lovely comments and we are so pleased that you are happy with your bookcase . Hopefully we will hear from you again in the future. Andy, Isobel and Daniel

Valorada con 5 estrellas sobre 5

Superb chair and superb service…

Have just received our cane barrel chair and wow! Superb and such good value for money. With Covid and the Suez Canal obstruction we’ve had to wait, but it’s been well worth it. The communication explaining what has been happening and has been excellent. Would highly recommend AKD. Thank you!

10 de diciembre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Hi Andrew Thank you so much for your lovely review and we are so pleased you are happy with the chair. Thank you for your patience and understanding with regards the extended delivery time due to the Covid and Suez Canal. We look forward to hearing from you again in the future. Andy and Isobel

Valorada con 5 estrellas sobre 5

Prior to ordering 4 items of furniture…

Prior to ordering 4 items of furniture I was reticent about the purchase not having visited their showroom, but when the furniture arrived I could not be any more pleased, it is exceptional quality, well made and both Andy & Isobel have been very helpful through the process.

8 de diciembre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Thank you David for your lovely comments and we are so pleased you are happy with your furniture. We hope to hear from you again in the future. Andy and Isobel

Valorada con 5 estrellas sobre 5

Beautiful bed

I've just received a beautiful bed the craftsmanship is superb it arrived in perfect condition so well wrapped and protected it took a while to arrive dont let the lead time put you off its more than worth the wait a wonderful item of furniture...Isabelle and Andy kept me informed at every step

29 de noviembre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Phil thank you so much for your very kind words and I am so pleased you are happy with your bed. It was definitely longer than usual, due to the shipping issues worldwide and thank you for your patience and understanding.

Valorada con 5 estrellas sobre 5

Quality furniture provided my a friendly organisation. Thank you!

I love my new desk; it adds character to my office/library. Many, many thanks to the agents, I and A, who have been friendly polite, and always keeping me up to date with scheduled deliveries, etc.
I am looking forward to two further items of furniture that I am expecting to arrive in the New Year, and no doubt I will be using AKD Furniture again for more items of furniture.

29 de noviembre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Thank you for such lovely comments and we are so pleased you are happy with your desk, the other items should be with you soon. Many thanks again Isobel and Andy

Valorada con 5 estrellas sobre 5

I did have a long wait for the desk I…

I did have a long wait for the desk I ordered, due to factors beyond the company's control, but I was updated and kept informed throughout the wait.
But the wait was well worth it - I am thoroughly delighted with the desk and the workmanship/quality. Would highly recommend.

29 de noviembre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Dear Diana Thank you so much for your very kind words and again for your patience. I am so pleased you are happy with your desk and we look forward to hearing from you again. Thanks Isobel and Andy

Valorada con 5 estrellas sobre 5

I ordered 6 pieces of furniture for my…

I ordered 6 pieces of furniture for my bedroom and the hall and I just wanted to say how much I loved how each and every one of them turned out!
I asked Andy to incorporate custom sizes and add extra woodcarvings and the finished product was beyond my expectations - absolutely stunning craftsmanship even for the smallest details!
The whole process was really smooth, I got regular updates on the sketches for my furniture and then for the delivery.
It does take a long time to get from sketches to delivery (4 months in my case), but it was definitely worth the wait! The end result is absolutely amazing!
I definitely would use AKD in the future and I cannot recommend them enough!

22 de noviembre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Thank you so much for your very kind words and patience with all of the issues surrounding the worldwide shipping issues. Thank you as well for your very kind words about the delivery company, it is appreciated by them and the whole team.

Hopefully we will be able to help you in the future.

Thanks again

Andy & Isobel


Valorada con 5 estrellas sobre 5

In love with my new bed

In love with my new golden, four poster bed! a custom order that looks extremely glamorous and fits in perfect with the vibe I am going for in my bedroom! Stunning details also! staff were excellent with communicating back and forth to update you on travel times and how things were getting on with your delivery and made me feel very at ease with the long waiting times due to COVID. Thank you so much, it is really appreciated! (:

19 de octubre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Dear Samantha , thank you so much for your lovely review, it is appreciated. We are so pleased you are happy with your bed and the colour, I am sure it looks wonderful. Our carpenters take a lot of pride in their work and will appreciate your comments about the carving, which we will pass on. Thank you again for your patience with the long waiting times. We hope to hear from you again. Isobel, Andy and Daniel.

Valorada con 5 estrellas sobre 5

Couldn't be happier with my new…

Couldn't be happier with my new Pedestal Desk. Communications throughout were excellent, quick to respond, professional and helpful. Thank you for a great service.

19 de octubre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Hi John Thank you so much for your very kind words and I am so pleased you are happy with your desk, I am sure you will have years of pleasure from it. We look forward to hearing from you again. Isobel and Andy

Valorada con 4 estrellas sobre 5

Excellent product and service

I took delivery of my office desk yesterday Despite having some reservations about making the purchase online the desk is exactly as ordered and exceeds my expectations in appearance and quality
Unfortunately delivery was late as a result of international shipping delays which were well communicated to me by AKD and out with their control
Had the desk arrived on time I would have happily awarded 5 stars

13 de octubre de 2021
Opinión espontánea
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Respuesta de AKD furniture

Dear John, Thank you for your review and comments. It is always difficult when external forces have such an impact and are totally beyond our control, but I am pleased you felt we kept you up to date as much as we could, and thank you for your patience in these difficult and testing times. I am also happy that the quality, finish and appearance exceed what you were expecting and thank you for that.
Isobel and Andy

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