The in-store experience is great
The in-store experience is great, but the online customer service is unresponsive and unhelpful. I was looking to get a couple more pairs but this has made me hesitate.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The in-store experience is great, but the online customer service is unresponsive and unhelpful. I was looking to get a couple more pairs but this has made me hesitate.
terrible customer service. didn’t like my frames, absolutely no response via email for a return.
The Akila.Market sunglasses 😎 arrived in a timely manner. They are awesome to say the least on my behalf. I have had 3 previous pairs of Ray-Bans and a pair of Maui Jim's. These glasses I would rate on par with the Maui Jim's for fit and quality. I highly recommend Akila sunglasses 🕶️.
I am a first-time buyer. I made a mistake on my order and immediately tried to call to correct it but quickly realized there's no phone # and the response to e-mail is very slow. I finally received an email saying I can't change my order. Bottom-line is I'm stuck with sunglasses I don't want. #zerocustomer service #buyerbeware
This company is a SCAM, stay away, They said its was delivered and there was no package, may be this is how they are screwing up customers, Stay away.
I bought a pair of glasses and have a simple address (my hotel) I was notified it was delivered to an alternate address but nothing else. Akila are ignoring my emails now
I ordered two glasses. One in yellow and other in Red.
I only got one. The one I recd is 4out of 10. They are charging $140 this. The items are shipped from China but kept in US too. The cost of making this sunglasses of acetate is $10 a piece. The seller did not even make a proper efforts to come up with a good quality sunglasses with proper thickness to make it sturdy.
Also I never received one pair in red and I emailed them as they don’t have a phone number 12 days ago. Never got any response
If you see there is a sudden rise of companies selling sunglasses all over US. It seems everyone is trying to tap this market and make a quick Buick.
I would caution all about this new scam . Since all these reviews are monitored using a platform, I will be posting this review on major platform.
I need them to ship me the red one immediately
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.