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Britannia Movers - East  Opiniones 974

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A big thank you to all of the St Neots based Britttania team for making our recent move run smoothly. Communications were excellent throughout and the moving teams were very friendly, polite and extre... Ver más

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Valorada con 5 estrellas sobre 5

Top team, from survey, admin and especially the moving team, who were polite & empathetic with handling our treasured items. They went the extra mile in many ways. It’s obvious they really care.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment the team walked into our home to pack up for the move we knew we were in professional hands they worked quickly but were very careful with our belongings and they were very approachab... Ver más

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Valorada con 5 estrellas sobre 5

WoW - Kevin,Josh&Mark MURRAY moved us yesterday (Weds 29th) to Lowestoft. What a fantastic bunch of guys they were - nothing was too much trouble. Restored our faith in removals after a previous BAD E... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de mudanzas
  2. Servicio de mudanza y depósito
  3. Instalación de autoalmacenamiento
  4. Planta de almacenamiento

Escrito por la empresa

Britannia Alan Cook, Britannia Harrison & Rowley and Britannia Pink & Jones became sister companies in October 2024. This means our trusted, family-run business now proudly covers a larger part of the East of England with a combined fleet and team, our capacity is now stronger than ever. With a combined heritage of over 370 years, the teams at Britannia Alan Cook, Britannia Harrison & Rowley, and Britannia Pink & Jones have been trusted to move and store belongings with care, precision, and professionalism. We proudly serve Norfolk, Suffolk, Cambridgeshire and Northamptonshire offering local, national, and international removals, including regular services to Europe. Whether you're relocating your home or business, or need flexible storage solutions, we’re here to help. None of this would be possible without our exceptional team. Our staff are experienced, knowledgeable, and genuinely friendly they're always willing to go the extra mile to ensure your move is smooth and stress-free. In the past year alone, we’ve helped over 2,500 customers move and provided tailored storage solutions for countless others. We are proud members of the British Association of Removers, holding many Quality Standards that reflect our commitment to excellence. Our Services Include: Domestic & Commercial Removals Home & Business Removals Secure Storage Solutions Full & Fragile Packing Services Shredding Services Document & Archive Storage Contact us today for a free, no-obligation quotation: Britannia Alan Cook - 01508 520631 Britannia Harrison & Rowley - 01480 279700 Britannia Pink & Jones - 01536 211166 Learn more at: Britannia Alan Cook - alancookremovals.co.uk Britannia Harrison & Rowley - harrisonandrowley.co.uk Britannia Pink & Jones - pinkandjones.co.uk

We're Here To Make Moving Exciting, Not Exhausting

Escrito por la empresa

Family Run for Over 40 Years!
It’s our fantastic team that really sets us apart. Everyone here is full-time, professionally trained, and genuinely friendly, helpful, and always willing to go the extra mile. We care about delivering a great experience every time, which is why we’re proud members of the British Association of Removers and proud holders of six respected quality awards.

Información de contacto

Promotion box for Britannia Movers - East

Experts in Every Move

We're here to make moving exciting not exhausting!


4,7

Excelente

TrustScore: 4.5 sobre 5

974 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great Team

From the moment the team walked into our home to pack up for the move we knew we were in professional hands they worked quickly but were very careful with our belongings and they were very approachable. On the day of the move they arrived on time and loaded the lorry efficiently with care making sure everything was safely stored. On arrival to the new property Ben & Chris worked solidly to make sure all our belongings were unloaded and placed into the correct rooms. We can honestly say this move was the only thing that went through without any stress which is more than can be said for the actual purchase.
The whole team from the first telephone call to arrange a quote to the actual move was done with care, commitment and professionalism the whole team were a pleasure to work with we would like to say a big thank you to Ben R, Ben W and Chris D.

22 de abril de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

This is so wonderful to read Jayne, thank you so much for taking the time to leave such a kind and detailed review - you've made our day! We’re so pleased to hear that the whole process, from your first phone call through to moving day, was handled with the care, commitment and professionalism you expected.
We wish you all the very best in your new home.

Valorada con 5 estrellas sobre 5

Top team

Top team, from survey, admin and especially the moving team, who were polite & empathetic with handling our treasured items. They went the extra mile in many ways. It’s obvious they really care.

15 de mayo de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for your kind words Tim! We’re so pleased to hear that you had such a positive experience with our survey, admin and moving teams. We know how important treasured belongings are and it means a lot to hear that our team’s care, empathy and extra effort made a difference.

We’ll be sure to pass your feedback on to everyone involved. Thank you again for choosing us and for taking the time to share your experience.

Valorada con 4 estrellas sobre 5

The two removal men were really very…

The two removal men were really very good but unfortunately there should have been four men - if my son had not helped with removal of my garden equipment we would not have met the deadline - so a disappointment with not having the right number of removal staff on the day

17 de abril de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you for your feedback Harry. We’re very pleased to hear that you found the team on the day to be very good - that’s something we take great pride in and will pass it on to the crew.
We’re sorry to hear that you felt additional crew members were needed to meet your expectations. Based on the details of your move, the job was scheduled and quoted on a two-person team, which is in line with our standard planning for this type of removal. We appreciate that every move can present unique challenges and your comments will be taken on board in helping us review and refine our assessments where necessary.
Thank you again for your feedback.

Valorada con 5 estrellas sobre 5

Thank you Britttania

A big thank you to all of the St Neots based Britttania team for making our recent move run smoothly. Communications were excellent throughout and the moving teams were very friendly, polite and extremely hard working. The guys went out of their way to get awkward items upstairs. Would definitely recommend to anyone with an upcoming move. Their rates are also very competitive.

24 de abril de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for the 5 star review and recommendation Frank - it means an awful lot. We're so pleased you found our communication, price and our hard working crew excellent as that's the service we try our absolute best to meet. Wishing you the very best in your new home.

Valorada con 5 estrellas sobre 5

2 day move to Manchester

2 day move to Manchester with Rob and Mark M. It was a pleasure meeting them, they made it a great experience, working extraordinarily hard moving me out and into my new property, even having to put up with the buyer of my house being abusive towards them. Would definitely use again.

7 de mayo de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for the lovely review Martyn. We’re so pleased Rob and Mark made your move to Manchester a positive experience. They’ll really appreciate your kind words. Wishing you all the best in your new home

Valorada con 5 estrellas sobre 5

We used Brittania Harrison & Rowley to…

We used Brittania Harrison & Rowley to move home this week. Amazing service from quotation to move day. Loved the crew and their sense of humour making a stressful day light hearted. Big thanks to Matt D, Connor & Tom N (great skills on a bike 🤣).

7 de mayo de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for your lovely 5 star review! We’re delighted to hear that your move went so smoothly and that the team helped make the day a little less stressful with plenty of humour along the way.
Thank you for choosing Britannia Harrison & Rowley — we hope you settle into your new home very quickly and wish you all the best there!

Valorada con 5 estrellas sobre 5

Sam who packed was very careful and no…

Sam who packed was very careful and no damage occurred to our belongings. Sam and Mark M on moving day were able to load up and deliver to our new home speedily. They then set about placing all items/furniture in their attended spaces as directed by my wife. She was very pleased with the thorough job Alan Cook/Brittania delivered.

26 de marzo de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for the lovely feedback, Phillip. We’re really glad Sam and Mark M looked after everything so well. We’ll pass your kind words on to the team.We hope you both settle happily into your new home. 🏡

Valorada con 5 estrellas sobre 5

Reliable and professional.

Britannia were amazing. Well priced, good packing service, understanding, professional and reliable. I would highly recommend them to everyone. It was easy from day 1 to work with them.

The lads we had on the day were fantastic.

16 de marzo de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for the lovely feedback Andrew. We’re really glad everything went smoothly & We’ll be sure to pass your kind words on to the lads — they’ll really appreciate it. Thanks again for the recommendation!

Valorada con 5 estrellas sobre 5

Perfect moving company with the best…

Perfect moving company with the best staff!! The guys that assisted in my move were second to none!! Thank you so much!

13 de marzo de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much for the lovely feedback Angela!

We’re really pleased to hear the team made such a great impression and looked after your move so well.

All the best in your new home 😊

Valorada con 5 estrellas sobre 5

Pick up

Pick up
The 2 vans arrived at the time agreed, which was important because we lived next to a junior school and any earlier the road would have been full of children and parents.
They stated roughly when they would be finished, I thought they had underestimated the task but they left 45 minutes ahead of the time stated. This helped us to make sure we left our old house in manner we wished.
The four worked very well together, they all pulled their weight and were considerate with our belongings.
The drop-off
Only two movers the next day one of whom had been with us the day before which, for us, provided the continuity which helped us.
Again both worked hard and moved all our belongings in a lot quicker than we were expecting. Even after the assembling of beds and wardrobes and the ums and ers when we did not know where we wanted some items.
Everyone was good humoured and pleasant throughout.

13 de abril de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for your detailed review, Mr Spring—we really appreciate it!

We’re delighted the timings worked so well and that the team helped make your move seamless.

Wishing you all the best in your new home 😊

Valorada con 5 estrellas sobre 5

Removals

Hi,
From the moment i called Britannia Removals, to the video of my furniture etc, to the removal of my belongings from Oxfordshire to Suffolk, they have been brilliant.
The 2 guys who moved my belongings were extremely careful and considerate.
I would definitely recommend Britannia Removals to move you from house to house. Removal

29 de abril de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

This is wonderful to hear Simon, thank you so much for taking the time to share your experience and the 5 stars! We're so pleased that you were happy with our service from start to finish and wish you the very best in your new home.

Valorada con 5 estrellas sobre 5

Lovely guys

Lovely guys! Highly recommend.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Britannia Movers - East

Thank you so much for the 5 star review Andrew 🤩

Valorada con 5 estrellas sobre 5

Faith Restored

WoW - Kevin,Josh&Mark MURRAY moved us yesterday (Weds 29th) to Lowestoft. What a fantastic bunch of guys they were - nothing was too much trouble. Restored our faith in removals after a previous BAD Experience (with JARRETTS !!!) These guys should be thoroughly rewarded & would recommend them very highly. THANKS!

29 de abril de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for the great feedback Ian. We’re really glad Josh and Mark made your move to Lowestoft go so smoothly and restored your faith.
Thank you again for your recommendation, and we wish you all the very best in your new home! 🏡

Valorada con 5 estrellas sobre 5

Absolutely fantastic service from Kevin…

Absolutely fantastic service from Kevin and Rob Davis, knowledgable, experienced and super helpful they took the pressure out of what is a very stressful day

28 de abril de 2026
Opinión espontánea
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

This is wonderful to hear Alexander, thank you so much for your 5 stars and time to leave a review on your positive experience. We'll make sure it gets passed back to the crew! Best wishes.

Valorada con 5 estrellas sobre 5

The staff were amazing

The staff were amazing. From packing everything to making sure furniture was in the right place in the new house.

13 de marzo de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you so much Jeanette, we're so pleased that you were happy with our service. Wishing you all the best in your new home.

Valorada con 1 estrellas sobre 5

Extremely dissatisfied

Used this company for full packing and removal. The team had no respect for our property or contents. Failed to protect our furniture, mattresses and chattels.
Significant amount of scratches, chips and scuffs to most of our belongings, and damaged the entrance door of our old house and wooden flooring in our new house.
They literally “dumped” the contents into our new home in less than two hours as “they had a long drive back”.
We found a number of items left in the garage after they had gone rather than being placed into the house.
The Team Leader had a serious attitude and did nothing but complain. We felt very intimidated, compelled to give them a tip to avoid any unpleasant confrontation and relieved when they left the property.
The service we received bore no resemblance to the quotation provided.
We have reported all of this directly to them and were assured it would be investigated. Later, received a gift pack of flowers and biscuits.

18 de marzo de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Dear Keith,
Thank you for taking the time to share your feedback. Please know, we were very concerned to hear about your experience when you spoke with us and we took the matter extremely seriously from the outset.
As a priority, we carried out an internal investigation and spoke directly with the team involved. Following, we immediately put appropriate measures in place to ensure these issues are not repeated and that our service standards are consistently upheld.
We genuinely regret that the service you received did not reflect our usual standards. As a gesture of our sincere apologies, we arranged for flowers and biscuits to be sent to you. While we understand this does not undo your experience, we hope it demonstrates that we do care and took your concerns seriously.

Valorada con 5 estrellas sobre 5

Excellent Service

The service was first class they were very careful courteous & respectful of our possessions would definitely recommend them to others

16 de abril de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for your feedback — we’re really glad you were so happy with the service. Our team always aims to handle everything with care and respect, so it’s great to hear that came across.

We really appreciate the recommendation. 🏡

Valorada con 5 estrellas sobre 5

Great team

Great team, arrived on time, worked their socks off, nothing too much trouble, coordinated well, we enjoyed their banter!
A professional job, prompt and efficient. The team are a credit to the firm.
Would recommend or use again should we ever move again.

8 de abril de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thanks so much for the great review Mr Florence— we really appreciate it. It’s brilliant to hear the team made such a positive impression, and that their hard work (and banter!) helped make the day easier.
Wishing you all the best in your new home! 🏡

Valorada con 5 estrellas sobre 5

Second time and they didn't disappoint

This is the second time in less than 14 months that Alan Cook Britannia (Wymondham) has moved us and they didn't disappoint.
Ross the office based co-ordinator was professional, diligent and friendly. The price was fair and even though they had to charge a modest fuel surcharge after issuing the quote, this was only due to the Iran war issue arising and totally understandable.
The three man team who did our move over two days was friendly, professional and careful. They successfully moved my grand piano without incident!
We hope to eventually move for the final time within the next 12 months and I would have no hesitation in using Alan Cook again. Highly recommended.

15 de abril de 2026
Logotipo de Britannia Movers - East

Respuesta de Britannia Movers - East

Thank you for choosing us again and for your kind review Jason! We're glad Ross and the team made your move smooth and stress-free, and that your piano arrived safely.

We really appreciate your understanding on the fuel surcharge, and your recommendation means a lot.

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