I've used Alan Howard for years for stock, furniture, and education. I'd strongly recommend them to any salon owner or self employed hairdresser. I have used both the Stoke branch, and the Crew... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I've used Alan Howard for years for stock, furniture, and education. I'd strongly recommend them to any salon owner or self employed hairdresser. I have used both the Stoke branch, and the Crew... Ver más
La empresa ha respondido
Have been using Alan Howard in Saltney for 10 years or so now and I have to say i wouldn't go anywhere else the girls are all so accommodating!! I'm always putting in late orders for deliveries and th... Ver más
La empresa ha respondido
Ordered 6% SiennaX tan with it not being clear it was old clearance stock. Images showed new design, received old stock (not seen for over 2 years) when I used the product it is expired & green. Ph... Ver más
La empresa ha respondido
Outstanding customer service specifically Chris.w, I was passed on to him through calling one of the stores and the after sales and custom service was absolutely impeccable and they have sorted me o... Ver más
La empresa ha respondido
We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!
Alan Howard, Unit 12 Woodbank Industrial Estate, Turncroft Lane, SK1 4AR, Stockport, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
"I ordered a nail polish from this website on March 5th, and it was supposed to arrive between March 7th and 11th. Unfortunately, there was a delay without any updates, and I had to send two emails before finally getting a response. In the end, my order arrived two days late, which was quite stressful for me. The shopping experience was disappointing. I hope this store improves its customer service and communication in the future."

Respuesta de Alan Howard
very good selection of everything a hairdresser needs. Very helpful, friendly stuff.

Respuesta de Alan Howard

Respuesta de Alan Howard
The in warehouse stock vs out of stock needs addressing. I shouldn’t have to chase half my order because it’s being despatched separately, with no communication via email or otherwise sent to me. Also taking too long to respond . I paid in one go so my invoice should be 1 invoice not two.

Respuesta de Alan Howard
Always a great service, staff are very attentive and go above and beyond to ensure I get my products. Even when ordering last minute.

Respuesta de Alan Howard
Easy to order from and very helpful when I ordered something by mistake and wanted to swap it they sorted that for me straight away. Prices are good and very quick delivery!

Respuesta de Alan Howard
Super staff very helpful..beeing using alan Howard's for 18 years

Respuesta de Alan Howard
Please stop wasting business owners time ! Twice this week iv tried to buy in line and in store , I wanted payot and milkshake products . Seams milkshake can’t be bought on line or ordered from my local branch. I rang Stockport who have stock but don’t deliver . Total waste of about 3 hours of my time . Your business is to support salons not waste our time .

Respuesta de Alan Howard
Lovely staff, very helpful and welcoming,only down side is I don't get told when it's vat free week 🤣 I got told after I bought an item online hahaa so would be nice to get emails on discounts or messages etc 😁 but other than that great!

Respuesta de Alan Howard
Alan Howard’s are always so helpful. Everyone there is lovely and we love using them as our product suppliers! Thanks to Nick as well who always brings things when we need them early! Haha.
Emilie,
Uccello hair and beauty

Respuesta de Alan Howard
The staff at Blackpool shop are great , always there to help out and give their advice and knowledge on what I need or can’t find .

Respuesta de Alan Howard
Having not been to Alan Howard for a long time I feel I want to write this review as the team of girls was fantastic in the Sheffield store in Brighton. Rachel,Sarah and Stacey.
I only went to purchase new hair straighteners for myself and couch rolls for my salon.
I ended up replacing all my hair tools and products and spending a fortune as the prices were amazing just like the girls. Every thing they advised me to buy has been a fab purchase. Cheers girls
Fiona

Respuesta de Alan Howard
its greatttttttt if i can open my trade account with them

Respuesta de Alan Howard
Right, where do I start with this ‘cracking’ Team at Alan Howard’s Bury? Welcoming, friendly, SUPER HELPFUL and amazingly knowledgeable, I could go on…so I will. Nothing is ever a problem. Something not in stock they will do their best to get it for you. If there’s an offer and you don’t know about they tell you. I’ve been using various branches over the years and I have to say the Bury Team surpass them all. I have to give Lindsay a special mention too. I’m always picking her brain about products and she always comes up trumps. She is a true asset to your store. It truly is a joy to shop there.

Respuesta de Alan Howard
Every time I make a visit I am welcomed by a lovely bunch of ladies, if I’m stuck on where I need to get they are there to help always! With big smiles! Such a good place

Respuesta de Alan Howard
Been using this company for many many years
Lovely staff always willing to help
Especially Sally
Highly recommend for all hair and beauty products

Respuesta de Alan Howard
Excellent staff, very helpful, always there to help
Stoke branch

Respuesta de Alan Howard
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.