Super easy to work with everyone at Alchemy. They helped answer any questions I had and the 30 day return period made it easy to test the bike before I felt locked into buying it. One note, once you t... Ver más
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Consulta las opiniones de los clientes
I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything.... Ver más
Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe ju... Ver más
La empresa ha respondido
Just upgraded my old first generation Arktos to the newest Arktos. I loved my old Arktos, but WOW - the new generation Arktos is a dream to ride! From climbing to descending to handling - everything... Ver más
Información sobre la empresa
Escrito por la empresa
Custom, Fabricator-Direct Bikes from Golden, CO.
Información de contacto
18475 W Colfax Ave, Unit 140, 80401, Golden, Estados Unidos
- 720) 535-4444
- hello@alchemybikes.com
- alchemybikes.com
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Arktos 125 does not disappoint
I bought an Arktos 125 on sale in 2023 and LOVE the bike. The folks at Alchemy were able to steer me to the right bike and size when I was waffling between options. No regrets on what I ended up with. The bike is so much fun, exceedes my expectations and is super cool looking. Might even buy the kit that will give me a bigger travel choice.
Very communicative and diligent
Very communicative and diligent. Packed and shipped very well. And arrived quickly. Great products!
Awesome bike
Awesome bike, I love it and customer service is great. I highly recommend the bike
Great experience
Down Country Ripper
The website made it easy to order the bike that I wanted. Notifications about my order and when it was shipping were helpful.
Best customer service ever
Best customer service ever. They have always answered my questions promptly and when parts are needed, they quickly ship them. Awesome company and killer bikes.
Alchemy t shirt
I ordered an Alchemy Bikes t shirt. The website was easy to navigate and the order process was easy.
Incredible bike! But be ready, it draws a lot of attention at the trailhead.
Purchase was a pleasant experience, Bryce Wood was very responsive to my questions. Bike arrived in great shape, setup was a snap; and the bike rides like a dream.
I just got back from a weekend in Moab, Utah. In addition to riding great; the Arktos drew a lot of positive attention. Riders, and even the employees at the shop were very interested in the bike, as well as my impressions of it.
The wolf does not disappoint!
I have about 400-500 miles on the Lycos and it's a dream machine. Stiff, responsive, and fast. But, also, compliant on the rough stuff. Customer service was the highest level. The only issue is the brake line hole in the fork crown (for internal routed front brake line) is a hair to close to the head tube so there was some slight rubbing. Easy fix with some ride wrap. I absolutely love this bike. Thank you, Alchemy!!
flat out fun!!
Like what most people experience this bike whips! It is light weight, fun, handles amazing, and loves to go fast and downhill!
The buying experience was great
The buying experience was great. I was out in Golden and stopped in to just review the bikes. The bike was priced right and was very happy with the component layout. The salespeople were knowledgeable, friendly and answered all questions. I love the way the bike rides and it’s secondary suspension support. The only thing I will say bad about the frame is it creaks a fair amount. I haven’t called to see if there is a way to alleviate the issue. I plan to mullet the bike to see how much more fun it can be.
Experienced, helpful and friendly team. Alchemy staff are all riders and know their stuff.
The staff is always helpful and ready to assist with any questions or concerns.
Alchemy Arktos Could be 90%. But not so far.
I really feel it’s important to be completely transparent and honest about the Arktos MTB. Originally I gave 4 stars but after riding the bike since March I’ve got real concerns. Being brand new it was a great upgrade from a bike half the cost.
I’ve put roughly 1500mi on my bike. There’s some issues now apparent which weren’t before. Upon picking my bike up at the shop the headset was a serious concern. It was so overtightened I felt maybe damage was done. Now I must continue to readjust it so there’s smooth turning and no play in the bearings. It seems I’ll need to take it back and ask for a replacement. I wonder how that’s going to be received by staff.
This leads to the brakes which just provide questionable stopping. Idk of other builds in 6500k bikes with 180mm rotors. Minimum should be 200mm. I’ve almost gone over the handlebars several times due to the front brake play combined with headset shaking. This is DANGEROUS and needs correction. I just haven’t gotten to where I want to argue the esoterics of that issue.
Next is seatpost dropper. It’s begun to be sticky; sometimes not rebounding nor smooth lowering. I should mention that my Orbea at half the price and being 2 years older still has excellent dropper movement and very smooth braking. I’ve already mentioned the seat itself might as well just be a credit to the price and the shop offer a decent seat for $30 extra. It’s a throwaway as other people have mentioned.
Otherwise I should mention the XT Grupo is quite nice and the rest of the bike is nice. Only issue is the cover where the cranks join the frame doesn’t fit right. It lets dirt into that hole. Another seemingly minor issue I’ll probably need to argue with the shop about. I certainly hope everything goes well with the shop but we’ll see when riding isn’t possible anymore. I still think some decent pedals should at least be offered to buyers at discounted prices. It’s very minor by cost- decent flats for $40. Otherwise you get a bike which isn’t rideable out of the shop. Alchemy should be a leader in small issues like this instead of a follower.
Just to be fair the Deathgrips ARE AMAZING and shows what a few bucks can do to make the bike. Other minor issues that show the company getting closer to being a industry leader are bottle cage, high pressure pump for shocks and mud flap included. Seems if Alchemy put around $80 plus a little extra effort in adjustment there’d be much greater sales volume. I’ll update in November when I ask for a headset and dropper work.
Industry Nine wheels with innovative hubs that accept straight double gauge spokes have ensured trued and round rolling performance. No adjustments needed so far. Nice!
Arktos turns any tough trail into Disneyland
I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything.
I'd highly recommend Alchemy as they make incredible bikes that anyone would love.
Had an older Eros Ti frame…
Had an older Eros Ti frame straightened. Such a fast turnaround. I was very impressed.
Thank you for standing behind your products.
Cheers,
Brian
The communication and attention to detail.
The communication and attention to detail from Alchemy is amazing! I own a high end bike shop in Madison, WI and I also own a fast, fun and slick Titanium CX/Gravel Alchemy bike. It's super fun and snappy! We've sold many road bike from all carbon to titanium. The last few bikes were both gravel. One carbon and one Titanium. :-) Keep up the awesome work!!
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