Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Super easy to work with everyone at Alchemy. They helped answer any questions I had and the 30 day return period made it easy to test the bike before I felt locked into buying it. One note, once you t... Ver más

Valorada con 5 estrellas sobre 5

I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything.... Ver más

Valorada con 3 estrellas sobre 5

Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe ju... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just upgraded my old first generation Arktos to the newest Arktos. I loved my old Arktos, but WOW - the new generation Arktos is a dream to ride! From climbing to descending to handling - everything... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

Custom, Fabricator-Direct Bikes from Golden, CO.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Arktos 125 does not disappoint

I bought an Arktos 125 on sale in 2023 and LOVE the bike. The folks at Alchemy were able to steer me to the right bike and size when I was waffling between options. No regrets on what I ended up with. The bike is so much fun, exceedes my expectations and is super cool looking. Might even buy the kit that will give me a bigger travel choice.

31 de julio de 2023
Valorada con 5 estrellas sobre 5

Incredible bike! But be ready, it draws a lot of attention at the trailhead.

Purchase was a pleasant experience, Bryce Wood was very responsive to my questions. Bike arrived in great shape, setup was a snap; and the bike rides like a dream.

I just got back from a weekend in Moab, Utah. In addition to riding great; the Arktos drew a lot of positive attention. Riders, and even the employees at the shop were very interested in the bike, as well as my impressions of it.

7 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The wolf does not disappoint!

I have about 400-500 miles on the Lycos and it's a dream machine. Stiff, responsive, and fast. But, also, compliant on the rough stuff. Customer service was the highest level. The only issue is the brake line hole in the fork crown (for internal routed front brake line) is a hair to close to the head tube so there was some slight rubbing. Easy fix with some ride wrap. I absolutely love this bike. Thank you, Alchemy!!

25 de junio de 2023
Valorada con 5 estrellas sobre 5

flat out fun!!

Like what most people experience this bike whips! It is light weight, fun, handles amazing, and loves to go fast and downhill!

22 de junio de 2023
Valorada con 5 estrellas sobre 5

The buying experience was great

The buying experience was great. I was out in Golden and stopped in to just review the bikes. The bike was priced right and was very happy with the component layout. The salespeople were knowledgeable, friendly and answered all questions. I love the way the bike rides and it’s secondary suspension support. The only thing I will say bad about the frame is it creaks a fair amount. I haven’t called to see if there is a way to alleviate the issue. I plan to mullet the bike to see how much more fun it can be.

7 de junio de 2023
Valorada con 3 estrellas sobre 5

Alchemy Arktos Could be 90%. But not so far.

I really feel it’s important to be completely transparent and honest about the Arktos MTB. Originally I gave 4 stars but after riding the bike since March I’ve got real concerns. Being brand new it was a great upgrade from a bike half the cost.

I’ve put roughly 1500mi on my bike. There’s some issues now apparent which weren’t before. Upon picking my bike up at the shop the headset was a serious concern. It was so overtightened I felt maybe damage was done. Now I must continue to readjust it so there’s smooth turning and no play in the bearings. It seems I’ll need to take it back and ask for a replacement. I wonder how that’s going to be received by staff.

This leads to the brakes which just provide questionable stopping. Idk of other builds in 6500k bikes with 180mm rotors. Minimum should be 200mm. I’ve almost gone over the handlebars several times due to the front brake play combined with headset shaking. This is DANGEROUS and needs correction. I just haven’t gotten to where I want to argue the esoterics of that issue.

Next is seatpost dropper. It’s begun to be sticky; sometimes not rebounding nor smooth lowering. I should mention that my Orbea at half the price and being 2 years older still has excellent dropper movement and very smooth braking. I’ve already mentioned the seat itself might as well just be a credit to the price and the shop offer a decent seat for $30 extra. It’s a throwaway as other people have mentioned.

Otherwise I should mention the XT Grupo is quite nice and the rest of the bike is nice. Only issue is the cover where the cranks join the frame doesn’t fit right. It lets dirt into that hole. Another seemingly minor issue I’ll probably need to argue with the shop about. I certainly hope everything goes well with the shop but we’ll see when riding isn’t possible anymore. I still think some decent pedals should at least be offered to buyers at discounted prices. It’s very minor by cost- decent flats for $40. Otherwise you get a bike which isn’t rideable out of the shop. Alchemy should be a leader in small issues like this instead of a follower.

Just to be fair the Deathgrips ARE AMAZING and shows what a few bucks can do to make the bike. Other minor issues that show the company getting closer to being a industry leader are bottle cage, high pressure pump for shocks and mud flap included. Seems if Alchemy put around $80 plus a little extra effort in adjustment there’d be much greater sales volume. I’ll update in November when I ask for a headset and dropper work.

Industry Nine wheels with innovative hubs that accept straight double gauge spokes have ensured trued and round rolling performance. No adjustments needed so far. Nice!

30 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Arktos turns any tough trail into Disneyland

I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything.
I'd highly recommend Alchemy as they make incredible bikes that anyone would love.

1 de agosto de 2023
Valorada con 5 estrellas sobre 5

The communication and attention to detail.

The communication and attention to detail from Alchemy is amazing! I own a high end bike shop in Madison, WI and I also own a fast, fun and slick Titanium CX/Gravel Alchemy bike. It's super fun and snappy! We've sold many road bike from all carbon to titanium. The last few bikes were both gravel. One carbon and one Titanium. :-) Keep up the awesome work!!

10 de agosto de 2022

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más