Aldenyork Opiniones 

113
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... Ver más

Valorada con 1 estrellas sobre 5

I ordered some shoes from this company without really knowing anything about them. The worst decision of my life. They never shipped the shoes and put in a tracking number that I could never get any i... Ver más

Valorada con 5 estrellas sobre 5

Alden York delivers excellence from start to finish. The product quality is truly impressive — everything feels premium, durable, and thoughtfully made. Their customer support is equally outstanding,... Ver más

Valorada con 5 estrellas sobre 5

Got the belted dress and I was kinda unsure about sizing but it actually fit really well. The fabric feels premium and not cheap at all. Delivery took around 9 days but packaging was neat so no compla... Ver más


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2,7

Malo

TrustScore: 2.5 sobre 5

113 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(113)

113 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

They are scammers!!!

They are scammers! I tried to return my husband's shoes he bought which were poor quality and just plain cheap looking and they kept trying to offer me other deals as they did not want them back. I ended up sending them back (which was not even a office or any type of professional business place-address was a residence) and to this day have not received a refund. BEWARE...DO NOT PURCHASE FROM THIS SITE!!!!!

30 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the Arden Cargo Sweatpants…

I ordered the Arden Cargo Sweatpants expecting something premium but what I received was disappointing. The material feels like cheap polyester, thin and shiny, nothing close to the "luxury cotton blend" they advertise. The fit was completely off; the pants were oversized and baggy even though I ordered my usual size.

After one wear the fabric started pilling and the seams looked weak. Customer service didn’t help at all. Overall, terrible quality, poor sizing and not worth the price.

8 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality and misleading description

I ordered what was advertised as a 100% merino wool turtleneck, but when it arrived the tag clearly said polyester. The fabric felt cheap and synthetic, nothing like real wool. After just one wear it started pilling and the neck lost its shape.

Shipping from France took almost a month, and returning it costs €20, which makes no sense for such poor quality. The product looks and feels like low-end factory clothing, definitely not luxury. Very disappointed and won’t buy from Alden York again.

27 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very deceptive advertising

Very deceptive advertising. Sizes are meaningless, they seem to send whatever they have. Fabrics are not as advertised. Returns are next to impossible w/o extortion-like shipping fees. Ordered 2 “highest quality” wool sweaters size XL, they sent horrible nylon sweaters, the bag was marked 3X, but they were a medium at best. No labels on sweaters as to maker, fabric, etc.
We finally settled on a 50% refund.
Avoid the company like the plague.
It’s a scam!!

10 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'm extremely disappointed with Alden…

I'm extremely disappointed with Alden York and honestly feel like this was a scam operation.
What Went Wrong:

Ordered 100% LINEN shirts, received POLYESTER garbage instead
Waited 16 days for delivery
Return shipping cost was outrageous and NOT mentioned anywhere on their website
They tried to get me to keep the fake product with a measly 20% refund

The Runaround:
When I first complained, they offered me a "partial refund" to keep the polyester shirts I never ordered, or a "free replacement" where I'd still have to pay shipping. Are you kidding me? I paid $342.92 for linen and got polyester!
I asked if they even had a US address because the whole thing felt like a scam. They gave me an address in Peekskill, NY, but I still wasn't convinced this was legitimate.
Only Fixed It After Threats:
It wasn't until I told them I had contacted my bank to dispute the charge AND that I was filing complaints with the FTC, BBB, and my state's consumer protection agency that they suddenly offered a full refund with no return required. Funny how that works, right?
Bottom Line:
They only did the right thing when I threatened legal action and chargebacks. The fact that they send you completely different products than advertised and then make it nearly impossible to return feels very much like a scam to me.
I got my money back, but ONLY because I fought for it. Avoid this company if you can.RetryClaude can make mistakes. Please double-check responses. Sonnet 4.5

22 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Alden York - Extremely disappointing experience

I ordered a shirt in size Large and was sent a XXL instead. Mistakes happen, but what followed was incredibly frustrating. I exchanged over 17 emails with customer service just to get the correct size, and they repeatedly asked me to pay $14.99 for shipping to receive the shirt I had already paid for.

After a long and exhausting back-and-forth, they finally agreed to cover the shipping, but then sent me a “confirmation” email still asking for the $14.99. At that point, I just gave up.

Overall, this was one of the most unnecessarily difficult online shopping experiences I’ve had. I do not recommend Alden York, unless you’re okay with getting the wrong item and paying extra to fix their mistake.

13 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have bought 2 long sleeve shirts

I have bought 2 long sleeve shirts
it came with a wrong size, ordered medium, came XL
product doesn't have any labels, material looks like was man made fabric, was advertised as a silk.
product doesn't fit , it had a dust on a product , came from China
it is a real scam company
don't even think to buy from them

19 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a linen long-sleeve button…

I ordered a linen long-sleeve button down shirt for my husband, size L. A few minutes ago, I received the order and not only is it NOT a linen shirt (it is polyester, with no material or care label attached) but it is also the wrong size. It's a 2XL rather than the L I ordered. The picture online versus the actual item I received are polar opposite in terms of material and sizing. Tremendously disappointed and definitely will not be ordering again from Alden York.

30 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Alden York Misled Me About Shipping Timing

I purchased three items from Alden York via their website. The website showed a single shipping option: Standard Shipping 3-4 business days. After waiting for my orders, I inquired with Alden York. Their customer service person explained I should expect a shipping time of 10-25 days. Subsequently, I received a message from Alden York: "We offer USPS 7-10 Business Days as well as USPS 10-14 Business Days delivery". This is despite the fact that their website did not offer those options (and despite my sending a screenshot of the shipping option from the website to Alden York). I feel misled and won't be purchasing anything from Alden York again.

26 de septiembre de 2025
Opinión espontánea

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