Warehouse Coats (Navy blue cotton+polyester). Generally satisfactory but missing a slot by the lower pockets (so that the wearer can access trouser pockets with out opening or pulling up the coat)... Ver más
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Consulta las opiniones de los clientes
Material is a bit rough but after a few washes it softens a little. Need to make the unform more true to size for women as most of us have curves. Other than that, it's a reasonable price and arrived... Ver más
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Dress I have put on for first time today and stitching already coming undone. Telephone call from Claire at Alexandra, thank you so much for the contact and sorting this out, 10 10 customer servic... Ver más
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I've purchased alexandra work wear for years. I've worked in hospitals and been a care assistant for 20 plus years too. The style, delivery of items is second to none. Personally I wouldn't purchas... Ver más
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Información sobre la empresa
Escrito por la empresa
Alexandra has been designing and manufacturing garments since 1854. From the part we played in the development of women’s workwear at the start of the 20th Century, right through to the development of modern protective workwear and suiting for just about every sector and business in the UK, to the solutions we now offer to millions of wearers across the world, Alexandra has remained true to our core principles - quality, good design and reliable service.
FREE delivery on all orders over £85 (ex vat)
30 Day Returns
All products manufactured by Alexandra. Established in 1854 - That’s 170+ years of expertise
Información de contacto
Alexandra House, Thornbury, BS35 2NT, Reino Unido
- 0333 600 1111
- customercare@alexandra.co.uk
- alexandra.co.uk
3,8
Muy bueno
11 mil opiniones
Ha contestado el 98% de las opiniones negativas
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Its good quality gear an delivered quickly
21 de abril de 2026
Respuesta de Alexandra
Good Morning Charles
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear you are happy with the quality of your product and the quick delivery service.
Kind regards,
Alexandra Customer Care Team
The cost of delivery was bit expensive
How easy it was to send something back
The only thing was the cost of getting parcel delivered in 1st place £11.77 was bit expensive for 1 item which was very light weight
22 de abril de 2026
Respuesta de Alexandra
Good Morning Elizabeth,
Thank you for taking the time to leave us a review. We really appreciate your feedback and value your custom.
We are pleased to hear the ease of returning an item, Northern Ireland is a more expensive delivery , we appreciate your feedback on this though.
Kind regards ,
Alexandra Customer Care Team
Polo shirts and tabards
I found polo shirts and tabards to be of a very good quality. The order arrived in good time. DHL informed me of my delivery date and left items where they were asked to leave them.
6 de abril de 2026
Respuesta de Alexandra
Good Morning
Thank you for taking the time to leave us a review. We really appreciate your feedback and value your custom.
We are glad to hear that your garments are of good quality, and the delivery was as you asked.
Kind regards ,
Alexandra Customer Care Team
Respuesta de Alexandra
Good Morning Jenny
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear that you are happy with your purchase, great quality and fast delivery!
Kind regards ,
Alexandra Customer Care Team
Respuesta de Alexandra
Good Morning Elizabeth,
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear that you are happy with your products and the washing durability.
Kind regards ,
Alexandra Customer Care Team
Respuesta de Alexandra
Good Morning Nigel,
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom.
We are so glad to hear you are happy with the quality of your product and the quick delivery service.
Kind regards,
Alexandra Customer Care Team
They cancelled my order and failed to…
They cancelled my order and failed to provide clear reason why they did so.
Personalised fleece and a tunic top.
They claimed that they cancelled the fleece, but the tunic too was cancelled.
20 de abril de 2026
Respuesta de Alexandra
Good afternoon,
Thank you for taking the time to leave your feedback, we do genuinely appreciate it.
Following my previous email and phone message, I would like to apologise for the cancellation of your order and the frustration this has caused.
Your order was flagged during our internal security checks due to the embroidery request (“Staff Nurse”) being placed using a personal email address and a non-registered delivery address.
Per our Terms and Conditions, for any garments associated with NHS roles or Trust identification, we are required to ensure that orders are placed using a valid NHS or Trust email address and delivered to a registered medical facility. These controls are in place to protect the authorised use of NHS-related garments and ensure they are only issued through the correct channels.
As these requirements were not met, the order did not pass our verification process and had to be cancelled and refunded.
To proceed, please place a new order using your NHS email address and select your registered workplace address for delivery. Alternatively, NHS-branded garments can also be ordered directly via your Trust’s procurement process.
Kind Regards
Alexandra customer care team
Good value.
Prompt delivery, easy ordering. The coveralls I bought were on an offer and as such decent value however the material weight and general construction quality are only average, if price is not an issue Dickies are in my opinion a superior product.
14 de abril de 2026
Respuesta de Alexandra
Good Morning Gordon,
Thank you for taking your time to leave a review, we appreciate your feed back on the coveralls, please accept our apologies these were not as expected. As per conversation I have dropped you an email with an offer of a collection for the coveralls to come back for a refund.
Im glad to hear you had prompt delivery and ease of ordering.
Kind Regards
Alexandra customer care team.
Small fitting and too short
Having ordered from you before, albeit a long time ago, I was really disappointed with my recent order. I ordered tunics in my usual size. Not only were they too narrow but they were way too short. When I queried about how much longer the next size up was I was told it was only 1cm longer. Not really much difference. I have unfortunately had to return them
12 de abril de 2026
Respuesta de Alexandra
Good Morning Claire
Thank you for taking your time to leave a review, Please accept our apologies that your tunics were shorter and narrower than expected. These do only come in a standard length per each size, our size guide can be found on our website. As per telephone call this morning I have scheduled in a call to for 12.30pm today to discuss this further, this has also been followed up with an email.
Kind Regards
Alexandra customer care team.
Dress I have put on for first time…
Dress I have put on for first time today and stitching already coming undone.
Telephone call from Claire at Alexandra, thank you so much for the contact and sorting this out, 10 10 customer service
22 de abril de 2026
Respuesta de Alexandra
Good Morning Nicola,
Than you for taking your time to leave a review. Please accept our full apologies that the stitching is coming undone on your dress. As per our telephone conversation this morning and follow up email, thank you for sending an image of the fault on the dress, a replacement order has now been processed to arrive early next week.
Kind Regards
Alexandra customer care team
order not delivered despite being a…
order not delivered despite being a 24hr service. always someone available.
7 de abril de 2026
Respuesta de Alexandra
Good afternoon Natalie
Thank you for your time to leave a review, please accept our full apologies for the delayed delivery on your order. After a call this morning it has been confirmed that your parcel has now been delivered.
Please be assured this has been escalated with our couriers to why there was a delay on delivery.
Once again please accept our apologies for any inconvenience this may have caused.
Kind Regards
Alexandra customer care team
Very thin material
Very thin material, not great sizing. Won’t be wearing it unfortunately
10 de abril de 2026
Respuesta de Alexandra
Good Afternoon Debbie
Thank you for your review, I'm sorry to hear that the garment has arrived and the material and sizing is not as you expected.
I have followed my voicemail up with an email, with in the email I am more than happy to arrange a collection for the item to come back for a refund or a replacement item to be sent.
Kind Regards
Alexandra customer care team
Good fast service
9 de abril de 2026
Respuesta de Alexandra
Good Morning Donna
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you are happy with the fast delivery of your order.
Kind Regards
Alexandra customer care team.
Ordering was fine
Ordering was fine, my 3 pairs of scrub pants need to go back & you don’t get to speak to a advisor , emails take 2 days to reply ( twice)& still not sent a return label, its so annoying as also no returns address, Im going away & need this sorting out.
8 de abril de 2026
Respuesta de Alexandra
Good Afternoon Diane
Thank you for taking your time to leave a review,
I can see that the returns label was emailed to you on 20/04, and I am sorry that you did not spot this. Another label has now been emailed over along with a link to find your nearest location to drop the parcel off. If this is not convenient a home collection can be arranged.
Kind Regards
Alexandra customer care team.
Always buy my uniforms from Alexandra…
Always buy my uniforms from Alexandra good value for money would not buy from anywhere else even tho the nhs give free uniforms I will always buy mine from here
7 de abril de 2026
Respuesta de Alexandra
Good Morning Mr Bradley
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you always your uniform from ourselves which is good value for money.
Kind Regards
Alexandra customer care team.
Very pleased with my purchase and…
Very pleased with my purchase and Delivery service
3 de abril de 2026
Respuesta de Alexandra
Good Afternoon
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you are happy with your purchase and the delivery service.
Kind Regards
Alexandra customer care team.
Great quality
Great quality, fast delivery and informed of process throughout.
Will use them again
4 de abril de 2026
Respuesta de Alexandra
Good Afternoon Serena
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear you received fast delivery of your great quality uniform along with being kept update with the process. Its great to hear you will use us again.
Kind Regards
Alexandra customer care team.
Excellent delivery and quality of…
Excellent delivery and quality of garment. Amazing value too.
30 de marzo de 2026
Respuesta de Alexandra
Good Morning Carol
Thank you for taking your time to leave a 5* review , we appreciate your feedback and value your custom. We are so pleased to hear of the excellent delivery and quality of garment.
Kind Regards
Alexandra customer care team.
Website was easy to use
Website was easy to use. But the code given for 10% off for first purchase wouldn't work
2 de abril de 2026
Respuesta de Alexandra
Good Morning Donna
Thank you for taking your time to leave a review, we appreciate your feedback and value your custom. We are pleased to hear you found the website easy to use, please accept our full apologies that the 10% did not work for you. I will reach out regarding this.
Kind Regards
Alexandra customer care team
Clothing is good quality but what lets…
Clothing is good quality but what lets them down is the corier company they use to deliver. DHL are useless there delivery system is never up to date
31 de marzo de 2026
Respuesta de Alexandra
Good Morning Lisa
Thank you for taking your time to leave a review, we appreciate all feedback.
Please accept our full apologies that you had issues with the delivery of your order, I have reached out by email regarding this along with our couriers.
I'm so pleased to hear the you are pleased with the quality of the uniform.
Kind Regards
Alexandra customer care team.
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