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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Alex not only trained me but mentored me so I feel confident being able to do this on my own. The meals were great and their recent app update was solid. The payment plans are great and flexible and I... Ver más

Valorada con 5 estrellas sobre 5

Alex has been an awesome coach! Anytime I needed some more explanation I was able to get it in a way that clicked with me. He's also adjusted a plan that works best with my schedule, my goals, and my... Ver más

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Valorada con 5 estrellas sobre 5

Alex is genuinely invested in his clients and their success. I started my transition while working with Alex, and he was available to be a mentor, as well as a coach. I saw my body change while workin... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My service with Alex has been nothing but greatness- Alex and his team are always quick to respond to questions when they arise and are thorough with their responses!! It’s super easy to work with Ale... Ver más

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Información sobre la empresa

  1. Servicio de fitness y nutrición

Escrito por la empresa

We offer online 1 on 1 coaching services for the LGBTQ+ community


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

89 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

It’s been a great experience

It’s been a great experience, I’m learning a lot about my body and feel myself making progress. The app is very thorough at recording your stats and progress. Coaches are super attentive!

7 de enero de 2025
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So happy to hear Jai!! Send your check in!! Lol

Valorada con 5 estrellas sobre 5

Best at what they do

The team is very consistent and welcoming with the program. They take thier time to learn your body type and how it works. Always there with answers to my questions and concerns. I've been with the team a month and have had nothing but a great experience!

7 de enero de 2025
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So happy to hear you have been enjoying working with us Jaxxon!!

Valorada con 5 estrellas sobre 5

I’ve been with Alex for 2 years now

I’ve been with Alex for 2 years now! I can’t believe it’s gone that quick! But that said it’s all the hard work we’ve put in that it’s why I’ve lost 25lbs! I can’t recommend him and his team enough! You’ll get the full package - Knowledge of food and nutrition not to mention personalised workout plans, all with trans bodies in mind! He’s dedicated will keep pushing you if you’re willing to put in the hard work. I love it and can’t wait for what’s to come on my fitness journey!

7 de enero de 2025
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If you put the work in anything is possible!! I am so happy to hear you have been enjoying working with me

Valorada con 5 estrellas sobre 5

Alex is always there for me

Alex is always there for me, no matter what I do. He keeps up with me and reminds me it’s my health I’m dealing with. Excellent suggestions for supplements and the meal plan is great im trying to go mostly veggie and there’s a lot that he does to support.

7 de enero de 2025
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So happy to hear you feel this way Jessie!

Valorada con 1 estrellas sobre 5

0/10 recommend

I joined to to help stay active but I soon realized online coaching does not give the same affect as in person. I also ended up taking in a child who needed cared for. I know this is not their problem but I explained I needed to end services. They wanted me to pay for their time event though they wouldn’t be working with me. I finished my payments and got billed again today and was told I “signed” a 9 month commitment and cannot leave the contract. I signed documents to end services with them. I assume those documents either didn’t go through or were not acknowledged. I resigned them again and STILL have yet to hear from the actual coaches. I was told a few times to not trust this company but I decided otherwise. In my honest opinion, if you choose to sign up, use a credit card so you can cancel payments rather than being in the situation I am in. I now have to shut off my debit card to prevent them from getting my money. I was later send a charge list showing a bill for Oct with a statement saying I was last billed for September. Rather than being a reasonable company they want to send the payment that I made to them to collections since I’m fighting the case. They have it set up to where if they in accurately charge you & you fight it, if screws you over in the end. I’ve never worked with a business who did not find reason within the client. They claimed I did not respond to cancellation when I sent them a picture of the response. I have not spoken to them since May. But somehow they assumed I didn’t cancel services? If I were to sign the cancellation documents after already being invoiced each payment, I assumed they would charge me the +$500 and if I tried to dispute it, they’d put it in collections. I feel they are more for money than care for the customer. Not every customer/client is going to like what they have to offer and if that’s the case, they still get your money regardless.

6 de octubre de 2024
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Hi Roman,

I’m genuinely sorry to hear that you felt your experience with our team wasn’t positive. I’d like to provide a few clarifications to ensure there’s an accurate understanding of our policies, the accommodations we made, and the timeline of events.

Commitment and Cancellation Terms
You chose the 9-month commitment program to secure our lowest rate. As we discussed during your onboarding, commitment periods are standard for new clients, and we clarified that early cancellations would incur fees. These terms were also outlined in the coaching agreement provided to you to avoid any misunderstandings.

Pause Agreement
On January 22nd, after discussing some challenges with Liam, you requested to pause your plan until September. While we typically allow pauses for up to four months, we extended yours to six months and kept your account active at no charge from March to September to support you through personal challenges.

Cancellation Request
When you requested cancellation on May 1st, you informed us that you were already working with an in-person trainer, with no mention of personal reasons. We value accuracy, and stating otherwise in your review does not align with the documented timeline of events. We sent the required cancellation form on June 19th, which is essential to finalize the cancellation, but we didn’t receive it back, so your account resumed in September, leading to charges in September and October.

Communication Efforts
From June 19th through the summer and early fall, we sent messages via our portal to stay in touch and clarify the next steps. Stating that you didn’t hear from us since May isn’t accurate, as we consistently reached out and were also in communication on October 7th when you signed the cancellation form, before this review was posted.

Final Cancellation and Waived Fees
Your account remained active until October 7th, when we received your completed cancellation form and closed it. Additionally, we waived any early cancellation fees as a courtesy, and you were not sent to collections.

We genuinely strive to be as transparent and accommodating as possible, especially as a small business where honest feedback is essential. We don’t feel that this review fully represents our efforts to work with you and support your needs. If there’s anything further you’d like to discuss or clarify, please don’t hesitate to reach out.

Valorada con 5 estrellas sobre 5

Take the plunge!

I've been in the gym since I was 13 as a form of therapy. It took me a long time to find a coach that really listened to what I was going through and didn't give me a run of the mill plan. My experience with Alex was amazing, so much so I went 6 months longer than I originally planned to. This experience was life-changing for me and I highly recommend if you're thinking about making the jump, do it!

25 de septiembre de 2024
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Totally loved working with you Colter!! Don't be a stranger please!

Valorada con 5 estrellas sobre 5

10s 10s 10s across the board!

Listen, it’s tough to get on a program as a trans person. You never know what’s helpful and what works against you. I’ve tried doing it for a while and was never satisfied, couldn’t find the motivation, or gave up when things got too difficult to handle on my own. I’ve been a part of the coaching curriculum for about a year now with Alex and his AMAZING team of coaches. They take so much time to make a targeted workout routine and nutrition guide full of meals created to your likes and dislikes. Not only that, but the one on one coaching has been a literal GODSEND for my motivation and accountability. The coaches offer sympathy and understanding when things get hard and don’t make you feel like a failure because of it. They work so closely with you to achieve whatever goal you strive for and are always sure to let you know that they’re there when you need them. I couldn’t be more grateful for such an awesome team and program. Best decision I’ve made for my fitness journey.

4 de septiembre de 2024
Opinión espontánea
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Hey Jordyn! We are so happy to hear you enjoyed working with us and more importantly that we've given you the tools to succeed in the long run. Don't be a stranger :)

Valorada con 1 estrellas sobre 5

Slow communication/ payment processing…

Slow communication/ payment processing time

12 de agosto de 2024
Opinión espontánea
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Respuesta de Alex Tilinca Coaching

Hey JC,

Thanks for reaching out about our communication speed. I really appreciate you bringing this to our attention – it's feedback like yours that helps us get better!
I took a look into your history with us, and here's what I found:

Last February:
We got back to you about your cancellation request within 3 business days.
That was our standard turnaround time back then, but I understand if this felt slow on your end.

What We're Doing Now:
Now, we aim to get back to folks the same day, or at the very latest, the next business day.

I want you to know we take your experience with us seriously. We're always working on being more responsive because we know how important quick communication is.

If you have any further concerns please email me at alex@alextilincacoaching.com

Valorada con 1 estrellas sobre 5

Not worth the price

Not worthwhile. Save your money and get a gym membership/nutritionist for the stupid amount of money you'll pay. Tried out Alex Tilinca's coaching services back around October 2023. I was told I was receiving a "first responder discount" which turned out to be the regular pricing at the time ($259/month) once I did a deep dive on Reddit. While marketed and geared toward the transgender / transmasc community, way overpriced for what you're getting. Nutrition plans were stock ones sent to others and a joke (being told to eat Rice Krispies as part of a meal plan and to buy loads of supplements - insert eyeroll). My meal plans were not updated after asking several times for other meals and were not geared toward weight loss, which was what I had requested in my initial intake. I will give credit that the workout plans and the online platform for those were decent. However, no 1:1/personalized sessions other than some once per week texts; when I tried to cancel, Alex was suddenly available to jump on a call, which I declined.

When I tried to cancel, I was told I hadn't given the program enough time. I indicated it wasn't what I was looking for and wasn't what was advertised, and that's ultimately why I left. Paid a ridiculous cancellation fee.

Do yourself a favor and stay away.

19 de octubre de 2023
Opinión espontánea
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Respuesta de Alex Tilinca Coaching

Hey Grayson,

Thank you for bringing your concerns to our attention. I appreciate the opportunity to address each point and provide clarity on our services:

Pricing:
Our pricing structure has evolved to focus on quality over volume.
We recommend referring to our official channels for the most accurate and up-to-date pricing information as other platforms may not provide up to date information.

Supplements:
Our supplement recommendations are optional and tailored to individual needs.
We're always willing to accommodate programming without supplements.
The supplement list is a value-added service included in our package.

Meal Plans:
Each client receives a personalized meal plan based on their specific macro distribution and placement needs.
While some recipes may overlap due to similar training regimens, the overall plan is customized to your individual requirements and preferences.


Food Choices (e.g., Rice Krispy Treats):
Our meal plans aim to be realistic and sustainable long-term.
Specific choices like Rice Krispy treats serve a purpose:
a) Provide a mix of complex (rice) and fast-acting (sugar) carbs.
b) Offer a satisfying pre-workout option.
c) Help balance nutrition with enjoyment for better adherence.


Commitment Periods:
We implement commitment periods to allow sufficient time for visible results.
This policy was explained prior to your engagement with our team.
We offer one-month trial periods for clients to assess their compatibility with our services as well which was an option as we understand working with a new team can create some concerns.

Cancellation Process:
The offer for a call upon cancellation is standard practice to:
a) Understand your experience and gather feedback.
b) Explore if another coach on our team might be a better fit.
As the team lead, I handle these calls to continuously improve our services.

We value your feedback and use it to enhance our services. If you have any further questions or would like to discuss any of these points in more detail, please don't hesitate to reach out.

Valorada con 5 estrellas sobre 5

Good 4 Months!

Had a great time with Maximus as my coach! He is very encouraging and was super flexible with my workout plan as well as the meal plan. I also enjoyed all the goal setting he helped me with! Sometimes it is hard to narrow down one big goal into specific steps so having his guidance was super helpful for getting me more stable on my fitness journey.

29 de julio de 2024
Opinión espontánea
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Hey Elliot! Very happy to hear that you enjoyed working with my team. Wishing you the best of luck with your fitness journey!

Valorada con 1 estrellas sobre 5

Fraudulent Service

Health and training coach that advertises his services to the transgender community for what I was offered at $220 per month. He offers a predatory contract and tells you it's "illegal" to cancel his service before the length of the service contract is up. He also says you have to give 30 days notice in writing to release from the service, even though I had a 6 month contract and he tried to charge for a 7th month.

In the end I had to not only dispute the 7th month charge, but get a new credit card issued as he repeatedly tried to make the charge on my card.

He offers boilerplate nutrition plans and lukewarm texted advice about once per week. This questionable service can be found through his instagram, @Alextilinca and I highly recommend avoiding him and reporting him when you see it.

30 de julio de 2023
Opinión espontánea
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Respuesta de Alex Tilinca Coaching

Hi Sam,

I’m sorry to hear about your recent experience with my team. We offer commitment periods of 4, 6, or 9 months with our coaches, and you’re free to end your commitment at any time, though an early cancellation fee applies. I'd like to emphasize we would never use the term "illegal" towards our clients. We make exceptions for unforeseen circumstances such as injuries for cancelations and we also offer the option to pause coaching for up to 4 months if needed and cease any payments while still having access to all your coaching material.

After your initial commitment, your account transitions to a month-to-month basis, with a 30-day notice required for cancellation. To ensure you have enough time to decide whether to continue, we reach out about 3 weeks before this transition occurs.

It's also important to emphasize that our commitment periods and cancelation policy are provided to you before you begin coaching with my team. We are looking to work with those who are committed to their goals.

The 30-day notice period is standard in service-based businesses. It helps us manage coaching slots and reopen them to other clients effectively. Additionally, payment retries are a routine part of the process, handled by the app using the payment information you provided. Rest assured, no coach has access to your card details.

We appreciate your feedback about the meals. While we do include some standard options, our goal is to tailor both the fitness program and meal plans to each client's preferences and budget. We strive to create personalized experiences that align with individual goals.

If you find that a particular meal doesn't suit your taste, please let us know right away. We're always happy to replace it with an alternative you prefer. We typically focus on simpler meals, understanding that most clients have busy schedules and limited time for meal preparation.
As coaches, our primary expertise is in fitness and nutrition planning rather than gourmet cooking. However, we're committed to providing meal options that support your health goals and fit your lifestyle.

Did you reach out to us directly about canceling or discussing your account?We aim to be available Monday through Friday with flexible hours and offer 24/7 text access to your coach for any concerns or issues.

Best regards,
Alex Tilinca

Valorada con 5 estrellas sobre 5

I’ve enjoyed working with Liam

I’ve enjoyed working with Liam. He listens to concerns and adapts the plan best for me. Even when I feel that I failed or came up short because life got in the way of me performing my best, he always has the words of encouragement that push me to want to get right back at it and try even harder

20 de junio de 2024
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I am so happy to hear you enjoyed working with Liam!

Valorada con 5 estrellas sobre 5

Great program, Dominique is awesome!

Working with Doninique was exactly what I needed to tighten up my routines and be more mindful about my eating habits. We played around with macros in the beginning to see what felt best for my body and what I needed. I was experiencing some pretty bad GI symptoms and needed to take OTC meds to get through the day, but Doninique helped me identify things that could help those symptoms and they worked! I was also challenged to think of my external environment and how that was affecting my wellness. Dominique helped me critically think about my friendships and support system, and how those things could help or hinder my coping mechanisms. All in all, the program has been great and I look forward to the rest of it!

16 de junio de 2024
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I am so happy to hear you had an amazing time with Dominique!

Valorada con 5 estrellas sobre 5

Hi everyone

Hi everyone, my name is Michael and I have been with Alex his team for about 11 weeks. I can strongly recommend them because they take your needs and wants and make them come true. I currently work with dom who is absolutely outstanding trainer very supportive. She also takes your mental health and every day life problems into consideration and only wants the best outcome for you.

12 de junio de 2024
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I am so happy to hear you are enjoying working with Dominique!!!

Valorada con 5 estrellas sobre 5

Three years and counting with this guy😎

I’ve been with Alex for almost 3 years now and if that doesn’t say something already it should. Alex has helped navigate and motivate me to work towards and ACHIEVE my physical goals, while also leaving me with a thirst for more mass of course💪🏼 Because of him I now know that it’s physically possible to get to where I want to be, and I’m more motivated than ever to continue working and building my physique. I have also gained a ton of knowledge passively just by working with him. Now, some can say anyone could do that or that it can be done yourself and it’s expensive. Sure. However, you’re paying for the time that Alex has put into learning all of these nuances, you’re paying for motivation, you’re paying for accountability, and you’re paying for support. All things that he constantly brings to the table as a coach, and hate to break it to the haters but the price range is pretty average in the coaching world anyhow, plus it’s a luxury, it’s not supposed to be some affordable thing that anyone is entitled to. Additionally this is the man’s business, how he earns a living and supports himself. Alex is really an amazing coach, I have 0 regrets about working with him and I will continue to work with him because the results really speak for themselves. If you listen to him, put in the work, follow the plans, and speak up about anything going on with your body he will deliver. Period.

10 de junio de 2024
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ALL THE LOVE KASEY !!

Valorada con 5 estrellas sobre 5

What are you waiting for?!

About 6 months ago I was looking for a trainer who was a trans man. The main goals I wanted to focus on were to prep for my upcoming top surgery, tone and lose some weight. Through the social media algorithm gods, I came across Alex Tilinca’s page. He seemed to offer an extensive virtual program and I was impressed with what I saw, so I set up some time with Phil to ask some intake questions. The onboarding process was super easy, and soon after I was matched with Coach Elliot.

I am so, so grateful to have been paired up with Coach Elliot. Not only does he know his stuff, but he’s probably one of the nicest, most caring people I’ve ever met. I’ve been used to working with trainers who yell and make you feel bad about everything - Elliot is the complete opposite. He genuinely cares about your goals, takes the time to explain in depth any sort of questions or issues you might be have, he’s patient, understanding, encouraging, and has really inspired me to stay on track with my plan. In the past, I’ve easily given up or lost interest and have never liked working out at all, but after working with Elliot I’ve really started to change my mind and outlook - I now look forward to workout days. Since February I’ve lowered my blood pressure down to a normal level again, I’m fitting into clothes I haven’t been able to wear in a couple years, I’m feeling so much stronger, and my confidence is a lot higher. I know I’m the one that put in the work to change myself, but I honestly couldn’t have done it without the motivation and support from Coach Elliot.

Overall, I’m super pleased with the results so far and I’m glad I decided to sign up with Alex’s program. I would hands down recommend this to anyone looking to get in shape, feel better about themselves and work with a group of great guys who are extremely dedicated and knowledgeable.

4 de junio de 2024
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Wow! This review is so wonderful! Thank you so much, and I am so happy to hear you enjoy working with us.

Valorada con 5 estrellas sobre 5

Great experience

When I first started with Alex Tilinica’s training program I was afraid I would have to completely alter my lifestyle/way of living to get where I want to be. I very quickly learned that was not the case and 7 weeks later I’m down nearly 10lb while still eating pizza!

I’ve always struggled with food and eating in general, but Coach Maximus has been amazing and such a great help. He always answers my questions, listens to my feedback and preferences, and follows up on issues we’ve discussed. I’m very happy with my decision to join the program and I look forward to seeing more and more progress!

31 de mayo de 2024
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Hey Alex! I am so happy you are enjoying working with Max!

Valorada con 5 estrellas sobre 5

I have been with Alex for over 3 months…

I have been with Alex for over 3 months now and honestly, he has been super helpful and attentive towards my goals. You will get a passionate, knowledgeable, consistent, available, and non-judgmental coach, however it is important that people remember that you also have to put in the work yourself.

I have finally broke my plateau when I finally 100% committed to the program Alex gave me. I also feel very safe with asking him any types of questions whether it's about a workout plan, my macros, or a video about proper form. He always answers me as soon as he can.

I highly recommend him.

30 de mayo de 2024
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Frankie! It's a pleasure working with you. I am happy we finally pushed through that mental barrier and now we are flying together!

Valorada con 4 estrellas sobre 5

I have struggled with my weight for a…

I have struggled with my weight for a very long time, and Alex really helped me overcome my fear of eating too much food and gaining weight in order to gain muscle and he gave me new perspectives to look at when it came to that so for that, I am very appreciative!

28 de mayo de 2024
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It's been a pleasure working with you Kai!

Valorada con 5 estrellas sobre 5

10/10

I’ve been training with Coach Maximus for 6 months now and can’t recommend him enough. He’s been a great source of guidance and support as we work towards my goals. The meal and workout plans have been personally tailored to my needs and goals, it’s all way more than I ever thought you could get out of a trainer. The entire experience has been great and I would encourage anyone considering getting in whatever shape they desire to try this program.

28 de mayo de 2024
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I am so glad you are enjoying working with Max!

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