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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I expressed my concern over the fact I was told that I wanted to pay with benefits and I was mislead and found out this was not covered by benefits. Would not recommend this at all. They took my mon... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic Service, The therapist I've been working with is great, knowledgeable and really seems to care. Alli.io provides me with easy payment, automatically billed after each session and affordab... Ver más

Valorada con 5 estrellas sobre 5

Jordan has been instrumental in helping me deal with my anxiety and equipping me with tools to manage on a day-to-day basis. Her kindness, empathy, and careful listening comes through in every sessio... Ver más

Valorada con 5 estrellas sobre 5

My therapist was great. This was my first time diving into therapy and they made sure I was heard and worked with me at a level and pace I could handle, while getting the most out of our sessions... Ver más

Información sobre la empresa

  1. Servicio de salud mental
  2. también en la categoría
  3. Asesor jurídico
  4. Asistente social
  5. Clínica de salud mental
  6. Consejero matrimonial
  7. Psicoterapeuta

Sobre Alli Therapy

Escrito por la empresa

Affordable mental health care is essential, and Alli Therapy is leading the way in Canada by challenging the high therapy costs that have long impacted Canadians.

Alli Therapy offer quality, accessible mental health support that doesn't break the bank.

Our dedicated team comprises experienced Canadian Psychotherapists and Social Workers who are committed to supporting you through every step of your mental health journey.

Choose your own therapy rate, with sessions starting as low as $35 for 50 minutes. We respect your privacy, ensuring your rate selection remains confidential and doesn't influence the quality of your therapy.

This revolutionary approach is made possible by our supportive community. Every client who can afford to pay a bit more allows someone else the opportunity to access therapy at a reduced rate.

Join us in our vision of a world where high-quality therapy is accessible to all. Be part of the mental health revolution.

Serving areas include: Ontario and British Columbia.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

161 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(161)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My Experience with Eva

I loved my experience with Eva Ostapeic, she was genuine, real and one of the best counsellors I've ever had. I will always remember her as a wonderful woman.

I also really loved my experience with Alli Therapy. It was cost effective and great quality. Everything was easily set up and easily accessible.

20 de noviembre de 2024
Valorada con 5 estrellas sobre 5

It is never too late to start

It is never too late to start.

I didn't realize how powerful it was to just have the ability to talk - worry free, without fear of being judged.

It is going to be a long journey, but I can feel the positive change, session to session, and I honestly feel like the people that work here have cared and put in that extra bit to get you over the hill, regardless of how big that hill might be. Still progress.

If you're on the fence about try it, schedule 2 sessions. I know it will help, it will be hard, but it will help!

20 de noviembre de 2024
Valorada con 4 estrellas sobre 5

Need better follow-up procedure

First therapist was helpful but I wish there was better hand-off to another therapist when she left. I had one intro with Therapist #2 and never got any follow up from her or Alli afterward.

20 de noviembre de 2024
Logotipo de Alli Therapy

Respuesta de Alli Therapy

Hi Jennifer,

We’re truly sorry for the experience you had, and we completely understand how frustrating it must have been. We acknowledge that our processes in the past were not as clear or efficient as they should have been, and we regret that this impacted your care.

Since then, we’ve worked hard to streamline and improve our transfer and follow-up procedures. Now, when a therapist’s practicum is coming to an end, clients receive an email offering the option to be transferred to a new therapist. To make this transition smoother, we provide 3 free sessions to ensure that starting fresh doesn’t feel like a waste of time or money.

Additionally, our admin team now actively oversees transfers, and we’ve implemented a ticketing system to provide fast, clear assistance whenever something isn’t fully clear or when extra support is needed.

We’re also working on more efficient ways for therapists to follow up with clients, and we’re truly sorry that this process fell short for you.

We’ve shared your feedback with our team, and someone will be reaching out shortly to offer you the opportunity to continue care with another therapist, including the free sessions to help you reconnect at no extra cost. If you’d prefer, please feel free to contact us directly at hello@alli.io—we’d be happy to assist you.

Thank you for sharing your experience—it helps us continue improving.

Valorada con 5 estrellas sobre 5

Thank you...

I consider myself fortunate to have an amazing therapist. I owe a lot of my progress in mental health to her. She is a kind-hearted individual who has helped guide me through my daily struggles, reminding me that what truly matters is my well-being.

20 de noviembre de 2024
Logotipo de Alli Therapy

Respuesta de Alli Therapy

Thank you so much for sharing this beautiful feedback! Finding the right fit truly makes all the difference, and we’re so proud of you for taking that step. We’re so grateful to hear that your therapist has been such a positive influence in your journey.

Your Alli(ies)

Valorada con 5 estrellas sobre 5

Alli was the best decision I ever made

Alli was the best decision I ever made. it allowed me to start my mental health revocery journey and take control while freeing me from the binds of the stigma that still constantly influences so many to hide away instead of seeking help. Alli connected me with the best possible match for me and we became an inseparable team at diving into the traumas that have crippled me for so long - some without me even knowing about them. April has rapidly become an integral part of my life and I cannot thank Alli enough for that! experiencing therapy is scary, you have to be vulnerable to someone else and to yourself, but it's SO important and SO worth it. and with Alli's financial support it makes it easier to delve in and stay on top of it all.
THANK YOU, ETERNALLY.

1 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

THEY WILL REMOVE YOUR THERAPIST WITH NO EXPLANATION

They started off great, but now multiple people including myself have been randomly told their therapist cannot practice with you anymore. No notice, no explanation.
Detrimental way to run a business.

31 de octubre de 2024
Opinión espontánea
Logotipo de Alli Therapy

Respuesta de Alli Therapy

Hi Tired,

Thank you so much for sharing your experience. Communication is very important to us, especially when it comes to your therapy journey. While I can’t speak to your exact situation, I’d love to offer support and ensure we address your concerns. Could you please email our support team at hello@alli.io so we can assist you directly?

Though I can’t confirm the specifics of your case here, please know that we hold all our therapists—interns and associates alike—to the highest standards. If there is ever a situation where a therapist is not aligned with our core values of accessible, high-quality therapy and a safe, judgment-free space, we may need to part ways. We always make this decision with your care and trust as our top priority. If this situation arises, we would promptly contact you to provide two options moving forward: 1) We would offer you a smooth transition to another Alli therapist, with two sessions provided at no cost to you. Our team is here to support you through this process and ensure you feel confident in your next steps. 2) Alternatively, if you prefer to continue with your current therapist, we would provide you with the option to share your contact details, allowing you to continue working together outside of Alli.

Another instance where therapy might come to an end is if you were working with an intern whose time with us has concluded. Our interns stay with us for 8 months, and they’ll always share their end date with you during the matching process and in your first session. After their internship ends, you can continue with another intern at your current rate, or you can choose to follow your therapist to their new practice. If you decide to continue with a new intern, we offer three free sessions and are happy to help with the matching process. We’ll transfer all files to ensure your new therapist is well-prepared to continue supporting you.

We understand that transitions can feel sudden, and we are committed to improving how we communicate these changes to make them as smooth and supportive as possible. We’re here to make sure you always feel heard, supported, and empowered in your therapy journey. Your feedback is invaluable, and we truly appreciate you sharing it with us—it helps us grow and ensure a better experience for everyone.

Valorada con 5 estrellas sobre 5

My therapist has been the first therapist to allow me to be unafraid to talk about what happened 30 years ago.

My therapist has been the first therapist after only 4 sessions feel completely safe talking to. I have been able to share with her something I had never shared with anyone in 30 years. I find her to be very kind patient and everything a therapist should be. She has made me feel like I am her only client and I genuinely feel she has my best interest at heart.

2 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alli NEEDS to be the first place you go. Always.

It’s hard to find someone to help you and have it not only be covered by your insurance but to also be able to stretch out that valuable time via the flexible rate option. Alli has been integral in helping me get through a very difficult period in my life. I would be lost without Alli and without Nikki. She had been amazing and provided a safe space for me (and continues to do so) when I don’t have anyone else.

5 de julio de 2024
Valorada con 5 estrellas sobre 5

Optimal and Convenient Therapy Experience with Alli Therapy

To be honest, I like Alli Therapy because it provides a quick yet optimal experience with therapy, and it is decently well-priced. It gives an individual a series of options for other pricing, and it doesn't make the therapy any less effective. It's just about finding the best therapist that is offered within your budget for your conditions. I also like how convenient it is, as individuals can speak to a therapist online without any hassles of in-person therapy. Especially for an individual like me, who is not particularly strong with in-person therapy, it's a well-budgeted option. And frankly, I owe a lot to Alli Therapy for everything they've done because I've been going through a lot, and being able to talk through a therapist from this organization helps a lot. But do keep in mind that if you need consultations or written letters or stuff like that, depending on the prices or the package you've chosen with this company, it may not be as accessible. Overall, I give the experience a 10/10. It has helped me a lot with my mental health as well as other areas of my life.

5 de julio de 2024
Valorada con 4 estrellas sobre 5

Excellent budget-friendly resource

I was pleased with the therapist I found through Alli! I know that one of the drawbacks can be that these folks are qualifying and don’t always stay for very long with the company so it can cause clients to have to switch to new therapists, but I was able to develop a great cadence and relationship with mine, and followed them to their next place of work to maintain our progress. The price points for sessions are a real saviour for those who want to have this tool available, but aren’t able to keep up with the rising costs of therapy and other treatment. I will say I’m not sure how Alli’s “matching” works because I ended up ignoring the suggestions made to me based on the few questions I answered, and selected a therapist from the list of all available (they were not popping up as recommended but we ended up being a great match!)

5 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Accessible, high quality therapy!

Alli made consistent therapy accessible for me! With only limited coverage from work it was hard to get the kind of support of needed. With the siding scale I was able to get exactly what I was looking from, from a fantastic, professional and caring therapist!

5 de julio de 2024
Valorada con 5 estrellas sobre 5

I have found two amazing therapist…

I have found two amazing therapists through Alli and the low cost option has helped me have more frequent sessions that's progressed my mental health recovery so much more than being able to only afford one session a month.

30 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My therapist was great

My therapist was great. I liked being able to choose them and that they were what I needed from a therapist.

This was great enough that I will not deduct stars for the awful unpersonalized recent email spam from Alli.

5 de julio de 2024
Valorada con 5 estrellas sobre 5

Awesome :)

Amazing and affordable if you're open to trying therapy with a psychotherapy student/intern. My experience has been wonderful.
Trick for insurance billing - Since your therapist is not yet qualified, if you're asked by your insurance to add a provider for your sessions, you'll have to use their supervisor (their name and registration # appear on your bill).
If you're thinking about it, just do it!

5 de julio de 2024
Opinión espontánea

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