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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I expressed my concern over the fact I was told that I wanted to pay with benefits and I was mislead and found out this was not covered by benefits. Would not recommend this at all. They took my mon... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic Service, The therapist I've been working with is great, knowledgeable and really seems to care. Alli.io provides me with easy payment, automatically billed after each session and affordab... Ver más

Valorada con 5 estrellas sobre 5

Jordan has been instrumental in helping me deal with my anxiety and equipping me with tools to manage on a day-to-day basis. Her kindness, empathy, and careful listening comes through in every sessio... Ver más

Valorada con 5 estrellas sobre 5

My therapist was great. This was my first time diving into therapy and they made sure I was heard and worked with me at a level and pace I could handle, while getting the most out of our sessions... Ver más

Información sobre la empresa

  1. Servicio de salud mental
  2. también en la categoría
  3. Asesor jurídico
  4. Asistente social
  5. Clínica de salud mental
  6. Consejero matrimonial
  7. Psicoterapeuta

Sobre Alli Therapy

Escrito por la empresa

Affordable mental health care is essential, and Alli Therapy is leading the way in Canada by challenging the high therapy costs that have long impacted Canadians.

Alli Therapy offer quality, accessible mental health support that doesn't break the bank.

Our dedicated team comprises experienced Canadian Psychotherapists and Social Workers who are committed to supporting you through every step of your mental health journey.

Choose your own therapy rate, with sessions starting as low as $35 for 50 minutes. We respect your privacy, ensuring your rate selection remains confidential and doesn't influence the quality of your therapy.

This revolutionary approach is made possible by our supportive community. Every client who can afford to pay a bit more allows someone else the opportunity to access therapy at a reduced rate.

Join us in our vision of a world where high-quality therapy is accessible to all. Be part of the mental health revolution.

Serving areas include: Ontario and British Columbia.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

161 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(161)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bad experience for me and waste of my time and money

I signed up and took a chance that maybe I could finally get affordable therapy for the situation I'm in. However, even though I was matched with a therapist based on the profile that I filled out in advance on our first visit she told me that she might not be able to help me because she is a student. Against my better judgment I shared things with her that were very difficult and personal and I put my trust in her. She was not reassuring or helpful at all. She told me that she would get back to me after speaking with her mentor and after a full week of hearing nothing she finally sent me an email dropping me saying she isn't qualified to help me and I was left only to choose from three other therapists of only one who matched my profile needs and it said she would only be available for a few short weeks then would be leaving the company...How is this helpful for someone needing therapy??? I responded to her email with questions and she ignored it and never even bothered to respond at all. How can you possibly form a trusting relationship with a therapist when they are constantly dropping you for someone else because they are not qualified or only there short term??? Ridiculous. This was a very bad experience for me. And again I'm on my own without the help I need. If you actually need real therapy this is obviously not the right place to get it...don't waste your trust, time and money.

7 de noviembre de 2023
Opinión espontánea
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Respuesta de Alli Therapy

Thank you sincerely for bringing your experience to our attention. I'm Kristen, the Clinic Manager at Alli, and I want to express how sorry I am that your journey with us has been so distressing. It pains me to hear that during a time when you needed support and understanding the most, we fell short of providing the care you deserved.

I personally know how daunting it can be to open up to a therapist, to share those deep, personal aspects of your life. It's a significant step, requiring a lot of courage and trust. To hear that this trust wasn't met with the level of support and continuity you needed truly upsets me. Please accept my heartfelt apology for this. Your experience is a stark reminder to us of the importance of the trust our clients place in us, and I assure you, we do not take this lightly.

I'm taking immediate steps to address the issues you've raised. Your feedback is invaluable in helping us improve and ensure that this does not happen again to you or anyone else. If you feel comfortable, I would be grateful to hear more about your experience so that we can provide more targeted guidance to our team.

I’m here to make things right. Contact me directly at kristen@alli.io. I promise to personally oversee the process of refunding your appointment and finding a therapist who resonates with you and your needs. Whether it’s within our network at no additional cost, or if you prefer, through external recommendations, I am committed to supporting you in finding the right therapeutic relationship.

Valorada con 5 estrellas sobre 5

Great experience with being understood

My therapist has been great with understanding and seeing my struggles and is really able to see what I can work and how I am able to get to where I want to be. It’s been a great and clarifying experience

25 de octubre de 2023
Valorada con 5 estrellas sobre 5

I was scared to try therapy again but…

I was scared to try therapy again but I've had a bad experiences with therapy before. But Alli made me feel comfortable in many ways like the flexibility payment options, the difference levels of experience of therapist that you can choose from, the never ending list of therapist that you could go to, and the little quiz to help match you to the right person. My therapist and I matched up so well and I love her more individually way of therapy vs the cookie cutter ones I've been to. I'm proud to say that I'm in therapy now and tell everyone who will listen about Alli.

23 de octubre de 2023
Valorada con 5 estrellas sobre 5

I got the most amazing counsellor

I got the most amazing counsellor. I have been meeting with her weekly for 12 weeks. I feel like a different person from when I met her. I didn't realize how many things I needed to just tell another person and get an impartial view. Whenever she does suggest things, they've been incredibly powerful and ideal for the situation. I know my time with her is coming to a close but I am so grateful that I took the chance and tried Alli.

I've been in counselling before when it was face to face. At first it was a bit weird sharing over Zoom but I don't even notice it anymore. In fact, I like it because I don't have to travel anywhere. It's been really great!

23 de octubre de 2023
Valorada con 5 estrellas sobre 5

Really great company

Really great company. They work with you financially and their therapists are awesome!! With an in depth and focused approach they are able to get to the source of the problem and provide helpful tools that anyone can use or apply. Can’t say enough good things

20 de octubre de 2023
Valorada con 5 estrellas sobre 5

Great experience

Really accessible, affordable, and easy to book. Great customer service on the admin side, and the therapists are amazing.

20 de octubre de 2023
Valorada con 5 estrellas sobre 5

Give it a try!

I was targeted by Alli’s add through social media; I had a previous negative experience with this model of business but I decided to give it a try again! Happy to share that I am now at my 12th session and loving it!
Their whole price range philosophy really helped me when I had a reduction of revenues, I could easily request a lower fee and I will definitely go back to the initial one when I can.
My therapist is just amazing- I feel safe and validated, it has allowed me to make huge progress. I do encourage anyone to give it a try-we all need therapy in our life!

17 de octubre de 2023
Valorada con 5 estrellas sobre 5

Super useful !

Mihaela is super professional and accommodating for my schedule. Her knowledge has helped me through a lot during my therapy journey.

25 de octubre de 2023

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