Alloy Wheels Direct Opiniones 454

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I reluctantly needed to buy aftermarket wheels for my Mercedes CL500. After much searching on the web I turned to Alloys Wheels Direct - these guys are absolute wheel and tyre ninjas !! I needed g... Ver más

Valorada con 5 estrellas sobre 5

Delighted with the new Alloy Wheels for our Caddy Van and grateful for the advice given to ensure the wheels I chose are a perfect fit. Many thanks!

Valorada con 5 estrellas sobre 5

Great service from Chris and the team at alloy wheels direct. I ordered set of alloys, tyres and TPMS for 5 series which arrived pristine, pre-inflated and balanced and ready to fit. Great selection,... Ver más

Valorada con 5 estrellas sobre 5

5 star service from Chris - I didn't even make a purchase with them :-) I was looking to move from 19 inch rims to 17 inch and got great advice, guidance and help via email. In the end I got directed... Ver más

Información sobre la empresa

  1. Tienda de ruedas
  2. Tienda de accesorios para automóviles

Escrito por la empresa

Genuine | New | Guaranteed 20 years of knowledge in the OEM wheel market. See 4K Videos of all our Brand New Genuine OEM wheels on YouTube: https://www.youtube.com/@AlloyWheelsDirectLtd Thought you had to go to your main dealer to buy OEM wheels? Think again.. we take the pain out of your main dealer experience and ship to your door.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

454 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

My only criticism regards your shipping…

My only criticism regards your shipping charge policies. If multiple copies of the same item are purchased, shipping should be charged on the total weight NOT the number of item purchased times the individual shipping charge. As happened to me.
Your customer service representative "Tony" came to my rescue after the second or so such occurance. I am deeply grateful to him and to his essential character. I can't praise him enough and I do hope he is well compensated for his honesty.
James Clark

18 de junio de 2021
Logotipo de Alloy Wheels Direct

Respuesta de Alloy Wheels Direct

Hi James
Thank you for your feedback. Indeed the shipping cost calculated at checkout is based on the sum of the "volumetric" weight of the constituent items. In your instance, the volumetric weight of one of the items had been over-estimated and so adding one extra quantity of it bumped it up into our next shipping weight bracket (0-2kg to 2-5kg). We have now amended the volumetric weight for the concerned item. Any other shopper is welcome to email us if they experience the same issue.
Regards
Chris

Valorada con 5 estrellas sobre 5

Great!

Very easy to deal with. Called me after my first attempt at payment failed. We got that fixed. Sent the rims very quickly and they were well packed. Thank you very much!

11 de junio de 2021
Valorada con 5 estrellas sobre 5

FANTASTIC

These guys are fantastic, you could not get better service from Tony. Great communication and really fast delivery to Australia. No problem purchasing from this company. Rate them 10/10

4 de junio de 2021
Valorada con 5 estrellas sobre 5

I telephoned this company for help with Audi Alloys

I telephoned this company for help with finding an alloy. Am at the mercy of being ripped off by the dealership. Not only did they beat the price for a genuine part but they also very kindly directed me to someone who refurbishes parts at a fraction of the cost.
Could not be more grateful for the help and direction in a field I know little about.
Thank you

20 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service again

Another set of wheels superbly finished. Not a straightforward job, but they took extra care and got a great result. I won’t take wheels anywhere else.

14 de mayo de 2021
Valorada con 5 estrellas sobre 5

Knowledgable, good value, efficent. Brilliant!

Wheels no longer fit our Mini (F56) after a big brake upgrade despite assurances from BMW Bavaria. Started an order on Alloy Wheels Direct stating we needed wheels and tyre set to fit over big brake kit.
Tony emailed us the BMW spec sheets and confirmed which wheels would fit, having done research for us. A follow up call from him allowed us to discuss details and from that I went ahead with an order for 4 wheels, tyres, caps, and pressure sensors. Got a good price.
We had email updates on delivery and items promptly arrived a week later.
All four wheels and tyres were genuine items and were already balanced (using colour coded weights) with sensors pre fitted and all we had to do was fit them. The car recognized the new sensors no problem.

After a very frustrating experience with BMW, we had a great experience with the knowledgeable and efficient folks at Alloy Wheel Direct and cant see why you would want to buy from anyone else.

PS - I asked the folks at Alloy Wheels Direct where I could leave a review online and was kindly sent a link to do this.

4 de mayo de 2021
Valorada con 5 estrellas sobre 5

Great service

Great service, transparency and delivery. The goods arrived on the date they were due. I would have no hesitation ordering from this company again.

4 de mayo de 2021
Valorada con 5 estrellas sobre 5

Allow Wheels shipped the wheels as…

Allow Wheels shipped the wheels as stated.UPS international and UPS Domestic US operated like two disjointed companies. However, after many conversations I did get all the wheels over a 5 day period.

The wheels are great!!!

4 de mayo de 2021
Valorada con 5 estrellas sobre 5

BMW Wheels

Tony is a genuine friendly guy who certainly knows everything about wheels. Even though I didnt buy anything from him he was still really helpful and guided me in the right direction.
Thanks Tony you're a star.

21 de abril de 2021
Opinión espontánea

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