I used vouchers to buy from your company but the remaining amount from vouchers these company u never consolidate them to provide me or sent me anything... There's items that looked big upon arriva... Ver más
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Consulta las opiniones de los clientes
when ever am looking for any equipment BAFANA always get in touch .the guy communicates i orderd my tomato slicer cutter after i did my payment the following day before 2pm i received some places you... Ver más
Hi to whom it may concern I appreciate the help when I called in for information as I ordered my machine online and was happy to collect my order when ready I was told 7-14 working days which I w... Ver más
Alpaco found the Glass Dome we were searching for, for our Wedding Day. Bafana was very helpful, when there was a delay with the shipment, he kept me up to date via email and telephonically, and reass... Ver más
Información sobre la empresa
- Tienda de suministros para restaurantes
- también en la categoría
- Equipamiento para panaderías
- Proveedor de equipamiento para helados
- Proveedor de productos de limpieza
Escrito por la empresa
At Alpaco Catering & Equipment, we don’t just supply products—we drive progress. Founded in 2009, our mission has always been bold: to reshape international trade with a strong focus on Southern African markets, including Zambia, Zimbabwe, Botswana, Namibia, Uganda, and Ethiopia. We are not content with simply keeping up; we aim to stay ahead. Through strategic integrations and cutting-edge solutions, we enhance our existing customer relationships while forging new ones, always pushing the boundaries of what’s possible in the catering and equipment industry. Our team is more than just knowledgeable—we are specialists, trained to understand every detail of our extensive product range. This allows us to anticipate your needs, provide expert guidance, and deliver beyond expectations.
Información de contacto
57 Maple Road, 1619, Kempton Park, Sudáfrica
- 0118184597
- info@alpaco.co.za
- alpacocatering.co.za
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Great one on one experienced personnel
Great one on one experienced personnel, seemless online interaction and paymemt systems .
Thank you so much to Bafana for amazing…
Thank you so much to Bafana for amazing assistance and awesome execution, making sure our order arrived timeously! well done team!
Good customer service and prompt…
Good customer service and prompt responses from Bafana.
Very happy with the service.
Very happy with the service.
And very speedy delivery!
Thank you for the exceptional service
Thank you, Jackie for the wonderful service. You are a star. Updated us every step on the way.
Katlego - Employee of the month!
Katlego has been very helpful and friendly. Great, quick service. Employee of the month!
Quick and friendly service from Katlego
I needed a urgent order for my small bussiness,
I emailed to enquire and immediately Katlego responded with assistance.
I want to say Thank you from the bottom of my heart for your friendly and quick assistance, thanks to I will have some very happy customers.
Great service from Katlego
Great service from Katlego, thank you so much for assisting in getting the beverage dispenser to us so quickly. Thank you for all your tireless assistance and good demeaner. We appreciate you and will definitely recommend the company for anyone who is looking for a great deal and excellent service.
Katlego was a STAR!!!
Katlego was a STAR!!!! Such great service! (and FRIENDLY TOO!) Thank you!!!!
Great service
Great service, and always there to help with any orders or queries
Excellent service!
Excellent service!! Very friendly staff. Got feedback the whole time on my orders. I have spent more than R30000 at Alpaco the past few months and even though I was a bit sceptical at first, I will only buy from them in the future.
Worst Service
I honestly do not know how anyone could give this company a 5 star review. I placed 9 orders with them, starting with the first order on 16 April 2024, I have received a partial delivery on the first order and 1 item on the second order placed on 02 May 202, nothing on the subsequent orders. It has been more than FIVE months since the first order was placed. We received vouchers from Coca Cola given to our business as rewards. These vouchers get paid to Alpaco Catering, they are not giving equipment away for free. I honestly hope that Coca Cola has not paid for these orders that have not been fulfilled. I have phoned this company numerous times, being told that items are not in stock and they have to procure (website shows items in stock). 5 months to procure goods?? They have moved, this has caused a delay, so many excuses. If they do not want to service customers who are part of a rewards system, why did they accept orders from Coca Cola's customers, they are not doing these customers a favour, they are being paid. These vouchers could be paid to another company who understands the meaning of service. This is the worst company I have ever dealt with in my 32 years of being in business.

Respuesta de alpacocatering.co.za
Trustworthy and Reliable. Incredibly fast service.
Mika, the salesman that attended to me, was incredibly fast to communicate and assist with every query I made. The products were sold as mentioned and my team and I couldn't be happier.
Thank you Alpaco for the transparency and Trust.
A fantastic company indeed..
A fantastic company indeed...
Professional service from start to finish.
Mika and Angela were amazing and nothing was too much of a problem.
Will recommend to anyone wanting to purchase catering equipment.
Thank you guys
Thanks to all the friendly staff
Thanks to the staff of Alpaco catering, for my order and the way you treat you customers with dignity, I recommend them, I received my order fast, all product are fresh and wonderful will definitely order again and do recommend
Great service … great people…
Great service … great people…. Had excellent service from the staff….. will highly recommend Alpaco Catering & Equipment
Quality Products
Quality Products, great prices, and happy with the service received, thank you, was a pleasure dealing with your company...
Exceptional service
Great service and super friendly staff. Quick delivery what more can you ask for. Always taking care of their clients
No communication, good products
I liked that the packaging was perfect and I have received everything in good order. The one thing that I really did not like is the lack of client communication. I placed the order on the 5th of March and only received it on the 23rd. With no communication or reply from the online "contact us" form. I did call after a while and the lady was friendly.
Had to wait for months to get my order…
Had to wait for months to get my order without being informed on the process, I'm the one who had to reach out, on top of that when my final order arrived it was still short (I haven't received everything I've order) I'm even tired of following up, I just gave up.
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