Alpha Flight Guru Opiniones 

3185
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I used these guys to book my honeymoon flights in 2016 and they made the process easy. Told them where we wanted to go on our honeymoon and they took care of the rest. Originally it was going to be j... Ver más

Valorada con 1 estrellas sobre 5

Had a booking to New York in 2020 had to cancel due to Covid 19 got a credit for the flights we spent $12000 for the flight and also lost over $2000 for hotels that were not refunded. Decided to fly t... Ver más

Valorada con 2 estrellas sobre 5

Booked business flights for May this year Los Angeles to Australia and because current conditions unable to travel. After much fighting received a future credit. BE AWARE THEY DO NOT OFFER CASH REFUND... Ver más

Valorada con 5 estrellas sobre 5

This is the second time I have used Alpha Flight Guru to book Business Class International flights. Once again, had the pleasure of working with Roman, who was responsive, efficient, and thorough in... Ver más

Información sobre la empresa

  1. Buscador de vuelos
  2. también en la categoría
  3. Agencia de viajes
  4. Hotel

Información proporcionada por diversas fuentes externas

Alpha Flight Guru brings personalized guru service to the search for cheap business class tickets and cheap first class tickets to destinations from Europe to Asia to Australia and beyond. Not only do we offer discounted airfare, but we also provide all of our clients with their very own guru to make sure they get the personal, white-glove treatment they deserve. For those looking to book online, we offer an alternative solution via FlightGuru.com. Flight Guru allows flyers to use our online booking engine to search for flights, get comparative information from multiple airlines, and book online with just a few clicks.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(3185)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Utterly unhelpful

I had the misfortune to be in Europe when the COVID-19 scare hit on reservations made through Alpha Flight Guru. Lufthansa cancelled my return flights and Alpha Flight Guru did NOTHING to help me. I called their help line repeatedly and each time was assured they were working on my problem. But they would not respond to emails and never got back to me with any form of solution. In the end, I just had to book return flights on my own. They are happy to take your money, but if anything goes wrong, you're on your own. Avoid.

21 de marzo de 2020
Opinión espontánea
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Respuesta de Alpha Flight Guru

Dear Richard, we apologize that we were not able to help you when you needed our assistance. Your return flight was originally scheduled for 3/19, a time when not only we were overwhelmed with an unprecedented wave of affected reservations, but also airlines and suppliers' operations frequently failed, and we were not able to get a response on your reservation until it was too late. Please send us the receipt of what you paid at the airport so we can make this right.

Valorada con 5 estrellas sobre 5

Great Service

I booked RT flights to Ireland on 3/18/2020 for my 2 sisters and myself. Monica was excellent to work with and kept me updated with everything. The rates she found for us were the lowest I have paid in the last 3 trips to Ireland. I WILL use Alpha Flight Guru again. We’re so excited about our upcoming trip in September 2020!

19 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gary Ginzburg

I was taken care of by Gary: not only did he provide excellent service, he also helped us immensely in a tough situation. We were trying to get a student back into the US amidst the corona virus crisis: not only was Gary able to find us a secure flight within minutes (at a great price), he also waived his own commission given the situation. We cannot thank Gary and AFG for this generosity, and we will definitely be back for more service. Thanks! :)

19 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been through a lot of travel…

I have been through a lot of travel agents and companies. I almost never write reviews. I am motivated to write this based on Gary Ginzburg's support and performance. Through multiple bookings and a cancellation Gary has been the most efficient agent I have come across in my career. I always go online first to figure out what is available. Gary comes back with better deals immediately (with good itineraries) and his booking process is efficient. He doesn't call me 5 times throughout like some others. His communication is the most efficient I've seen as well as his response and support. Thank you Gary and Alpha!...This may be the 2nd review I have ever written online.

16 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Leo makes it easy!

Leo made making flight reservations an informed decision. He explained the features if the aircraft as well as various flight plan options. He has helped us with reservations before and we will call upon him again

7 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

I worked with Mark, who was very helpful, particularly when the Coronavirus completely upended my plans. Pleasant, efficient, and supportive.

6 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alpha Flight Guru was professional, timely and competitive

Alpha Flight Guru was professional and timely with providing me a very competitive quote for my round trip business class flight from Las Angeles to Barcelona. I enjoyed doing business with someone who knew what she was doing and kept me informed when a price changed.

6 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Miss Tracy was amazing she help book…

Miss Tracy was amazing she help book the tickets very fast and stayed at the office after hours just to make sure we get the confirmation number, booked it same day next day travel

5 de marzo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor attention to detail and don’t…

Poor attention to detail and don’t return calls promptly. Once they have your money that’s it. Additionally after booking with them for business class found a ticket for $500 less on. $3500 fare!
Don’t recommend

28 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was a wonderful and professional…

Was a wonderful and professional experience.

Roman did all that he said he would and had incredible patience with multiple changes.

Will definitely use you again.

Aue

27 de febrero de 2020
Opinión espontánea

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