Alpha Travel Insurance Opiniones 

Simple, efficient service, all relevant information provided, and reasonable cost.

price service

Excellent service quick easy to sort great communications
Email sent within seconds of purchase used these now for travel insurance for the last 3 years

The website and application process has changed and in my opinion is not as customer friendly as previous time. I found the whole process slightly confusing and left unsure if I had the appropriate insurance.

I will never give this company a penny of my money again — even if the insurance only cost one pence. I tried to make a claim after Hurricane Melissa hit while I was in Jamaica. My flight was rescheduled and I had to return home early due to the storm. Despite this, they refused my claim simply because I was staying with family instead of at a hotel.

This is absolutely unacceptable. When you buy travel insurance, you expect to be protected in an emergency — not denied on technicalities. Very disappointed. I will not be using them again.

Thorough questionnaire. Straightforward questions.

We have used you in the past and been very happy with the policy.

Just back from a wonderful 10 days holiday in Fuerteventura. Enjoyed every moment , safe in the knowledge that Alpha were there if we needed them . Our annual holiday insurance was not needed on this occasion but, when it was they pulled out all the stops. Great value holiday insurance.

So easy to get travel insurance I have used this company a few times now and they are so helpful when I rang ,well done all

helpful, patient, knowledgeable

great price and hopfully trust worthy company

The ease of booking my travel insurance was great, I got a competitive quote. I made a mistake with the dates, this was amended straight away by using chat at no extra cost. I thought that was great and I will certainly use them again.

Prices are competitive but when you make a claim they make you jump through hoops before eventually telling you they won't pay out. I had a tour operator cancel a trip and only partially refund me, and despite my policy saying that they pay out up to £1,250 for Trip Disruption Before You Travel, Collins (on behalf of Alpha) told me I wasn't covered for that and they wouldn't pay out for trip and flight losses

I don't often write reviews but unfortunately, during my last snowboarding holiday the worst happened. My accident, a dislocated shoulder and not my fault, necessitated a helicopter lift. Alpha Travel Insurance dealt with everything, no questions asked. The recovery takes many painful months and I was very grateful that Alpha took care of the financial side. Just be assiduous in studying insurance policy details and purchase the insurance that is right for you. From reading other reviews, too many just don't!

This company is unbelievable, I cannot believe it can legally function like this. I have a longstay backpacker policy for my family which I purchased for around £450 for 3 months cover. I phoned up to extend for another 3 months midway through the policy and it was another £400ish, all looking ok. We decided to extend the trip for 2 more weeks, so I call up to add 2 more weeks on and now it's an additional £750 for 2 weeks insurance?! Disgraceful. The offshore call centre is terrible, I would totally avoid this company, clearly the insurance underwriter is a complete scam and the call centre staff can barely speak English and just cannot help. I am appalled.

Very easy to arrange and first class service provided throughout the call to arrange cover for my trip

Good value for money, I'm an older traveller and was quoted a very reasonable price. Whole process was quick and efficient. I now know why I'm a regular customer. Thank you.

Too many emails! Fed up with constant emails.. I've unsubscribe already but they just keep coming!