Alternaleaf Opiniones 4386

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Unfortunately this appointment felt rushed and I felt pressured to speedily order. Sad really as previous appointment for the last year have been fab!! He had little knowledge (or couldn't be bot... Ver más

Valorada con 5 estrellas sobre 5

Five stars for Alternaleaf. The onboarding process is streamlined and user-friendly, making it very easy to get started quickly. The staff members are clearly well-trained and helpful, providing clear... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really positive experience so far. I’ve struggled with menopause joint pain since being medically induced by cancer treatment I received 4 years ago. Not being able to have HRT this has been a real h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The consultations were comfortable an i felt ease while talking with the drs. The prescription has improved my life for 20+ years my legs an back have been tight muscles due to my conditions.

La empresa ha respondido

Información sobre la empresa

  1. Clínica

Acerca de Alternaleaf

Escrito por la empresa

Alternaleaf is leading the way in medical cannabis in the UK, and our mission is to improve the lives of all who need it.

We’re here to make access to medical cannabis straightforward, safe, and supportive—for everyone who qualifies. Whether you're living with chronic pain, anxiety, PTSD, or another long-term condition, we believe that high-quality care and personalised treatment plans should be within reach.

We work with some of the most experienced doctors in the UK—GMC-registered and specially trained in prescribing medicinal cannabis. Our clinicians take the time to listen, understand your condition, and build a treatment plan that’s tailored to you.

The process is simple:
Start with a free 30-second eligibility check. If you're eligible, you can book an online consultation—no GP referral required. Prescriptions are delivered discreetly and securely to your door.

We offer clear, flexible pricing with no hidden fees.
Choose a £10/month membership that includes all required consultations, or opt for pay-as-you-go at £39 per appointment. And if you're not eligible, you won’t be charged.

Our dedicated Patient Care Team is on hand to guide you at every step, ensuring you feel informed, supported and empowered—whether you’re new to medicinal cannabis or looking for a better clinic experience.

Alternaleaf is here to change lives—one patient at a time.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 99% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

A little let down


Unfortunately this appointment felt rushed and I felt pressured to speedily order.
Sad really as previous appointment for the last year have been fab!!
He had little knowledge (or couldn't be bothered to help) was put out and visibly annoyed I wanted a strain that wasn't in stock, pressured to pick one, without any help or advice to fit in with what I can afford.Now moving onto 6 monthly appointments so it had better be a one off or I'll definitely be changing.

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great sleep and less pain

For starters i will say...its not magic. It wont take all your pain away but it certainly makes it more manageable (in my humblest of opinions)
Well I read up about the various companies first, their membership etc... Alternaleaf looked very cost effective, so gave it a go.
I have suffered from constant pain since a kidney transplant. Opiods were masking the pain but destroying my will. Other pain medication just didn't come close, I tried a good few!
Alternaleaf were very patient with me as it took me a while from my first appointment to sort all my info. When I had my 2nd appt everything was explained, in full, by a doctor. He was able to recommend me the correct products and doses that I require.
Sleep better and a lot less pain! Highly recommend to give it a go if you are in a similar situation.

9 de abril de 2026
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Respuesta de Alternaleaf

Thank you so much for taking the time to share your experience. We really appreciate your honest perspective, we’re so pleased to hear it’s helping make your pain more manageable and improving your sleep. It’s also great to know our team were able to support you through the process and find a treatment plan that works for you.

Valorada con 2 estrellas sobre 5

Poor quality control and no responsibility

I am a patient with Alternaleaf for the last six months with severe depression, and I have been using flower form of cannabis for the last 25 years. I will say with pure honesty, that the flower products are standard with a lack of terpines, and some even contain seeds!!! Even worse for consumers is the fact the flower sits in the packaging with the high possibility of mold development. It turns out Montu never open or see the product due to government guidelines, so how do you know or test for quality control? I purchased the medication, and on opening the package it was full of mold. I explained the issue to Alternaleaf and Montu clearly with pictures of the product, and basically the pair told me I have to accept a lose of £100!! No refund, no returns on faulty products, and no responsibility!!! Yes, the staff do treat you nicely and professional, but when it comes to accountability and their ethos in helping you with a faulty products they fail greatly.
The only good thing about their company is the delivery of the product, and not for high quality flowers. Thanks for causing me mental distress and financial loss, I feel so much better. I wish everyone and myself the best of health.
They do offer other forms of medicine, so maybe that would be better for others.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The consultations were comfortable an i…

The consultations were comfortable an i felt ease while talking with the drs. The prescription has improved my life for 20+ years my legs an back have been tight muscles due to my conditions.

9 de abril de 2026
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Respuesta de Alternaleaf

Thank you for your review. We’re pleased to hear that you felt comfortable during your consultations and it's great to know your prescription has made such a positive difference!

Valorada con 5 estrellas sobre 5

Great company and people to deal with

Great company and people to deal with. Everything went smooth and the process was straightforward without complications.

9 de abril de 2026
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Respuesta de Alternaleaf

Thank you for your lovely feedback. We’re really pleased to hear everything went smoothly and that you found the process straightforward.

Valorada con 5 estrellas sobre 5

Highly Recommended

Very easy and simple process to register and book the appointments; not overly complicated, and had a smooth transaction to navigate the process for treatment.

7 de abril de 2026
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Respuesta de Alternaleaf

Thank you for your feedback. We’re glad to hear you found the registration and booking process easy and straightforward, and that everything went smoothly for your treatment journey. We appreciate you taking the time to share your experience

Valorada con 5 estrellas sobre 5

Amazing fast experience

Amazing fast experience, amazing customer service and personal experience.

9 de abril de 2026
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Respuesta de Alternaleaf

Thank you for your review. We’re really pleased to hear you had such a positive and fast experience, and that our team made it feel personal for you.

Valorada con 5 estrellas sobre 5

Medication that works

The products I receive help my mental health and other problems they was helpful and easy to talk to received my first package quick and can't wait for next package to arrive

11 de abril de 2026
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Respuesta de Alternaleaf

Hi Sam, thank you for sharing your experience. We’re glad to hear the treatment has been helpful and that you found the team easy to talk to. It’s great to know your first package arrived quickly, and we hope your next one does too.

Valorada con 5 estrellas sobre 5

Easy process

8 de abril de 2026
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Respuesta de Alternaleaf

Hi Lauren, thank you for your review, it's great to hear it was an easy process.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Everyone has been really helpful to me. Can't thank yous enough.

7 de abril de 2026
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Respuesta de Alternaleaf

Thank you for your feedback, Sean! We’re really pleased to hear you’ve had such a positive experience with our team and found everyone helpful.

Valorada con 4 estrellas sobre 5

Flowers are good but they should allow…

Flowers are good but they should allow you to order what you want for the month when you get your limit like say 70g. Not the case. Your paying for something that helps you and not a drain on the NHS... What do you think??

28 de febrero de 2026
Opinión espontánea
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Respuesta de Alternaleaf

Thanks for your feedback. Prescriptions do need to stay within clinical guidelines, so your clinician will always base choices and quantities on what’s safe and suitable for you. That said, your preferences are considered and can be reviewed at follow-ups where appropriate. If you’d like to discuss your prescription, our clinical team can go through this with you at your next appointment.

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