I recently needed a guitar pedal that was back ordered with another retailer. Alto Music had one in stock and I received this product in good time. I then found and ordered a hard guitar case that I c... Ver más
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Consulta las opiniones de los clientes
I'm an occasional customer with Alto Music. I recently ordered 2 Midas 500 series rack blank covers, they are great quality and sensibly priced unlike other manufactures ridiculous prices, ($20+ and u... Ver más
Ordered a guitar on line from Rik Mercaldi, excellant customer service. Timely arrival of guitar. Had a slight problem with guitar which really could have been anyone's fault but Rik took responsibl... Ver más
Stay away from this company! I purchased a Fender amp from Alto Music through Amazon. I wasn't happy with the sound quality and returned it. After several phone calls to Amazon, the seller (Alto Music... Ver más
Información de contacto
180 Carpenter Ave, 10941, Middletown, Estados Unidos
- 845-692-6922
- help@altomusic.com
- altomusic.com
3,3
Medio
28 opiniones
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I bought 2 USED monitors from this…
I bought 2 USED monitors from this store. $3grand new!!!
Both had defects. Tom, in customer service, was great. He has replaced both of the monitors as if they were new product with a warranty. That is amazing! When you buy used stuff in the open market you get what you pay for. But to have the seller treat the customer with respect, and make good on the sale is TRUE CUSTOMER SERVICE! Thanx Tom, Thanx Alto
10 de mayo de 2022
Opinión espontánea
Alto Music Rocks!
I am what is known as "a pain in the ass customer". If I don't get the servicer or product satisfaction I want, squeaky wheel-like, I'll kinda dog a business until I do. I must say that the shoe was on the other foot here. Or, at least that was my concern. I'd ordered a very expensive piece of gear - even with the massive discount provided by Alto - and, by the time it arrived, for various reasons, I'd changed my mind. I let them know and, with zero hesitation, they agreed to a return, professionally and with no questions asked. What a pleasant surprise! These are stand-up business people and they deserve the kudos. Thanks, Alto!
28 de noviembre de 2021
Opinión espontánea
Stay away from this company
Stay away from this company! I purchased a Fender amp from Alto Music through Amazon. I wasn't happy with the sound quality and returned it. After several phone calls to Amazon, the seller (Alto Music) said they will not credit back my account until they receive the item. (even though they have the tracking and shipping number for verification) They also said they have the right to charge me up to a 50% restocking fee, at their own discretion. I have made a formal request to Amazon to immediately remove and ban Alto Music from their website.
2 de agosto de 2021
Opinión espontánea
Good experience purchasing from Alto
Good experience purchasing from Alto! Everything was good, just wished they shipped faster. Item didn't ship for 5 days.
2 de julio de 2021
Opinión espontánea
Very happy with my purchase from Alto…
Very happy with my purchase from Alto Music. Bought a new Epiphone acoustic guitar from Mike there. He was very knowledgeable and professional in assisting me. Thanks for a great transaction. Six out of five stars !!!!!
15 de abril de 2021
Opinión espontánea
Alto rocks!
Bought via ebay and reverb a few times. Always's fast. Overnighted last delivery despite being my mistake. Top notch
11 de noviembre de 2020
Opinión espontánea
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