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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a problem with my payment, and Amazon didnt notify me until it was too late to get my goods in time. I called Always looking good and spoke to Graham, who is noy trying to pull out all the sto... Ver más

Valorada con 5 estrellas sobre 5

Couldnt believe it when I came across this personalised wine glass, bought for my sister's birthday in April, as she always refers to wine as her medicine. Was so excited to give it to her though that... Ver más

Valorada con 1 estrellas sobre 5

Shoddy products that use AI images to falsely advertise what you’ll actually receive will receive. When you question them about the quality of the item you receive they claim “tough” and refuse... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a bath time hamper for my sisters birthday. She absolutely loved it. Beautifully put together with a lovely hand written message. My sister is still enjoying some of the gifts in the hampe... Ver más

Información sobre la empresa

  1. Tienda de regalos
  2. Proveedor de regalos corporativos
  3. Servicio de bordado
  4. Grabador
  5. Grabado de vidrio
  6. Tienda de serigrafía

Escrito por la empresa

We are a family run business with a passion for meaningful, personalised gifts that bring smiles. celebrate milestones and create lasting memories. It all started back in 2008, from our family home. With big ideas and a lot of late nights, we began creating thoughtful gifts that felt personal, not mass-produced. Ideas kept coming, Orders grew, and the kitchen table got too small!! Fast forward to today - We now operate from our warehouses, and while the business has grown, our values have stayed the same. We are still a tight-knit team (dogs included - yes, they come to work too!) who care deeply about every single order that leaves our hands. Our gifts are designed with real people in mind - Mums & Dads, Brothers & Sisters, Friends & Partners. Whether it's a milestone Birthday, Mother's Day, Father's Day, a thank you to your bestie, or just because - We believe the best gifts say ''this was made just for you'' We use a range of techniques to bring your gifts to life, including engraving, embroidery, printing, and heat pressing - each chosen to suit the product and ensure a high-quality finish. Every item is crafted with care, attention to detail, and a personal touch. Thank you for supporting a small business with a big heart. When you stop with us, you're not just buying a gift - You are supporting a dream that started at a kitchen table and continues with love, one order at a time.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Great service

Great service. Sadly mug ordered for my daughter had a broken handle when arrived through post. Emailed customer services and a new item despatched immediately. Very pleased with items and service.

27 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Invalid Wowcher code

I bought a £3 voucher from Wowcher for a half price box. When I went enter the code it did not work.

To ask for assistance I emailed the address on their website, which was not receiving email, presumably not manned or incorrect. I received a response from another chat bot style what’s app messenger, and provided all of the details/screen shots asked for, then I didn’t get a response.

Very upset I have bought a voucher, which has probably now expired and through faulty link and poor customer service haven’t got anywhere or the product!

11 de noviembre de 2024
Opinión espontánea
Logotipo de Always Looking Good

Respuesta de Always Looking Good

I am sorry to hear all this, Wowcher are currently have a voucher sale running - However the email you sent to us was received and answered within 24 hours, The link if incorrect is at Wowcher's side and unfortunately not something we can fix. The chat box what's app messenger is to Wowcher and not ourself. Our contact telephone number is also on Google & our website which is also manned. Please check your junk box for our email reply or give us a call and we will of course allow you to use your voucher, Should you not wish to use it you can get a refund from wowcher instead of £3. There is no expiry date on it

Valorada con 1 estrellas sobre 5

Absolutely Atrocious Workmanship

I ordered 3 prescription Whisky glasses,
The engraving was terrible, parts of letters missing on all of the glasses,
Not on the personalised engraving but on the rest. The customer service was useless and not fit for purpose, I sent photographs showing the faults but they replied saying it was acceptable and made various ridiculous excuses,
Regarding the reply from
"Always Looking Good"
They are saying "the lettering is engraved on and not printed"
I have never said the lettering was printed,
I said "The Engraving is Atrocious with parts of the letters missing on all of the items"
The Customer service is completely not fit for purpose and not interested in the problem, they just come out with irrelevant excuses.

20 de septiembre de 2024
Opinión espontánea
Logotipo de Always Looking Good

Respuesta de Always Looking Good

The glasses are engraved and not printed on which is what you thought you had purchased. As such engraving into glass has no colour.

Valorada con 5 estrellas sobre 5

Good quality.

I bought a personalised embroidered towel from ‘Always Looking Good’ for my nephew and received it quickly. It is a quality item and loved by him. I recommend this company.

10 de junio de 2024
Valorada con 5 estrellas sobre 5

My purchase came very quick

My purchase came very quick.
The chocolates inside were very yummy.
I appreciate the time taken to make this box.
I still have some things left to use.
I gifted myself this for my 31st birthday.
Thank you :).

16 de abril de 2024
Valorada con 5 estrellas sobre 5

Personalised wine glass

Couldnt believe it when I came across this personalised wine glass, bought for my sister's birthday in April, as she always refers to wine as her medicine. Was so excited to give it to her though that I couldn't wait til April and gave it to her when I saw her soon after delivery. Prompt delivery and wine glass very well packaged. Thank you so much Always Looking Good.

3 de febrero de 2024
Valorada con 5 estrellas sobre 5

After having issues with Amazon and…

After having issues with Amazon and sending out the wrong thing they quickly resolved it and sent out a new one asap was super pleased with the product that I got and will definitely be using them again

21 de diciembre de 2023
Valorada con 1 estrellas sobre 5

AVOID. POOR ENGRAVING AND AWFUL CUSTOMER SERVICE

AVOID.

I ordered an ‘prescription rum glass’ When it arrived at first I thought it was damaged. There were missing chunks from letters where the engraving had clearly not been done properly. It was in such a bad state I just can’t give it to someone as a gift.

I raised this with the owner and was told this was normal and there was nothing they could do.

Despite sending photos and explaining that this was supposed to be a special Christmas gift, the owner refused to take any responsibility, offered no apology and no refund.

This all happened a week before Christmas, leaving me little time (and budget!!!) to find a replacement present.

Appalling customer service and a product which isn’t sold as advertised. Very disappointed.

18 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The whole experience was great

The whole experience was great! Ordered for the first time, and the gift boxes arrived promptly, well packaged and beautifully created. I was so impressed, I ordered again within the week of the initial arrival which was delivered in a similar and impressive fashion! I will definitely be ordering more!

9 de noviembre de 2023
Valorada con 5 estrellas sobre 5

I bought 2 personalised stockings to…

I bought 2 personalised stockings to complete a matching set for my 3 daughters, however the wrong size were sent. When I queried this they sent me a third matching stocking for free. Super communication and lovely, high quality products.

2 de noviembre de 2023

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