Amathus went out of their way to arrange a driver to get the bottle from a store to warehouse at short notice so that I could receive it the next day in time for a birthday present. Very impressed wit... Ver más

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Consulta las opiniones de los clientes
Arrived sooner than expected. Very good protective packaging. Slightly cheaper than my current supplier (who was out of stock) Only quibble, I had to put my card number on line, rather than use Paypal... Ver más
La empresa ha respondido
The website was easy to navigate and I was quickly able to find the specific single malt I was looking to purchase as a gift. The whisky arrived on time and in good condition, thanks to the protecti... Ver más
La empresa ha respondido
Amathus has become the Number 1 place for buying gifts for my granddaughter and her fiancé. I live in the United States, and they live in England. Since I first used Amathus 5 years ago, and I have tr... Ver más
La empresa ha respondido
Información sobre la empresa
- Mayorista e importador de vino
- Tienda de bebidas alcohólicas
- Mayorista de bebidas alcohólicas
- Distribuidor de bebidas
- Licorería
- Tienda de vinos
Sobre Amathus Drinks PLC
Escrito por la empresa
Amathus Drinks PLC
Escrito por la empresa

- Drinks to the world
- At Amathus Drinks, we guarantee our total commitment to excellent service and above all recognises the customer’s needs as paramount. Through our professionally qualified and trained team we provide a top quality customer service from product advice through to after sales service. Our Vision ‘To become the most dynamic, specialist national on-trade drinks supplier and retailer with the best in class product range, prices and services - the ‘Go-To Drinks Expert’ with a real added value to the business.
The best in class product, range and service
Our unparalleled commitment and passion to discover and unveil authentic brands and to source and introduce indigenous beverages from around the world.
Información de contacto
309 Elveden Rd, Park Royal, NW10 7ST, London , Reino Unido
- 0208 951 9840
- online@amathusdrinks.com
- amathusdrinks.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 52% de las opiniones negativas
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Great service
Great service, delivered very well packed at a good price, will use again

Respuesta de Amathus Drinks PLC
Really helpful at both South Ken and…
Really helpful at both South Ken and Oxford Stores. South Ken gave me brilliant advice. Asked for delivery at Oxford Store and they exceeded expectations by receiving my order within two days. On collection, he gave me great advise on my cocktail idea and also showed me around the store . A great find , which I will use again for sure

Respuesta de Amathus Drinks PLC
Not recommended : Unreliable : Unprofessional!
Not recommended : In good faith and enthusiasm, ordered online, a couple of boxes of Lanson Vibrant Rosé Creation Gift Box and Bollinger Special Cuvée Brut Gift Box (007 Edition) but no despatch information or timely response to previous e-mail enquiries materialised.
In absence the items eventually arrived via our concierge but the contents box had been accessed and left open, with witness, their courier had removed the contents to photograph, with unusual claim for proof of delivery? Perceived grubby hands had left marks on the intricate designed gift boxes that had also negated a wipe with noticeable dust. This should have been done prior to despatch from their warehouse, not in view of third parties in breach of confidential content. One Lanson box appeared tampered with, a soiled protruding lid not as neatly aligned as the other box.
Was looking forward to this purchase and giving Amathus our custom, instead of our usual supplier, as first impressions reflected promise but their now perceived pretentious shop front facade, is not all it seems. With further inconvenience to arrange return by phone, the rejected order was collected by their courier for an uninformed refund.
On this occasion Amathus are perceived “box shifters” with contempt for their suppliers and clients; poor packaging allowed gift boxes to slide about on their sides and undermine the aesthetics. It is unfortunate that champagne houses go to such creative lengths to market their gift products only to have the supplier undermine them and thwart clients opportunity and enjoyment of purchase. To add, whilst most staff are welcoming and enthusiastic at the local Hampstead branch, a smile would not go amiss with some.
Amathus final clueless response, “We apologise again for any inconvenience this may have caused”, is supposed to compensate for perceived breach of contract, expectations, wasted time and negated family Easter gifts. A supplier that claims sincere apologies for the above concerns but gaslights with request of contact details they already hold before immediate action could be taken.
“Get real”, be more respectful of those that take the time, trouble and interest to order from you and note that gift boxes are an integral part of the product, at additional cost, and should be handled with care.
“Never say never again”? Under review!

Respuesta de Amathus Drinks PLC
Excellent Service
Simple process, timely updatess, and successful delivery! Excellent!
Thank you!

Respuesta de Amathus Drinks PLC

Respuesta de Amathus Drinks PLC
WRONG IMAGES USED ON THE WEBSITE
Purchased the McAllan 15 year old double cask whisky as the website showed the older blue box and classic bottle design (which was more expensive than other suppliers but wanted THAT bottle for my collection). What arrived though is the new red box and new design bottle so not what is advertised on their website despite the new design being out for nearly a year! Amathus Drinks PLC need to do a LOT better as my trust in their website is absolutely zero!

Respuesta de Amathus Drinks PLC

Respuesta de Amathus Drinks PLC
Easy to navigate website and order
Easy to navigate website and order . Swift delivery

Respuesta de Amathus Drinks PLC
Becherovka came in 5 days and was…
Becherovka came in 5 days and was extremely well packaged

Respuesta de Amathus Drinks PLC

Respuesta de Amathus Drinks PLC
Great product and best value for money
Great product and best value for money, arrived on time as requested and good courtier used!

Respuesta de Amathus Drinks PLC
Good range of products
Good range of products. Easy to order, good communication. Delivered on time and packaged well

Respuesta de Amathus Drinks PLC
Great price snd super quick delivery
Great price snd super quick delivery. The packaging was exceptional. Courier was Royal Mail Parcel Force, who takes good care of the items, not to mention those other couriers companies who are apaling.

Respuesta de Amathus Drinks PLC
Excellent service prompt delivery and…
Excellent service prompt delivery and the packaging was fantastic

Respuesta de Amathus Drinks PLC
Very efficient
Very efficient. Supplies our business with a product in a format I can't get anywhere else.

Respuesta de Amathus Drinks PLC
Excellent service & product exactly…
Excellent service & product exactly what was ordered

Respuesta de Amathus Drinks PLC
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