Amber & Co (MGMT) Ltd Opiniones 

10
•
TrustScore: 3.5 sobre 5

3,5

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Información sobre la empresa

  1. Agencia inmobiliaria
  2. también en la categoría
  3. Agencia de alquiler de inmuebles
  4. Compañía de administración de propiedades
  5. Tasador inmobiliario

Escrito por la empresa

Amber & Co is the leading independent and highly respected local estate agent in Shepherds Bush, W12. With 20 years’ experience in the business, our mission is to provide a friendly and efficient service to all of our clients. We at Amber & Co believe good, honest communication is the key to having a successful relationship with your estate agents. We are living proof that local knowledge and understanding of the community is far more important than anything else. You, the vendors, landlords, purchasers and tenants are our main priority. We are proud to be members of The Property Ombudsman (TPO), the National Association of Estate Agents (NAEA) and The Tenancy Deposit Scheme (TDS). These professional bodies are the industry watchdogs and regulators who actively promote the highest standards of customer service in our industry. We offer our clients the most professional and comprehensive service coupled with highly competitive rates. We are continuously training to the highest standards and offer a comprehensive service tailored to the wide ranging needs of the vendors, landlords, purchasers and tenants. We are able to offer a unique level of skill, specialisation and unrivalled level of customer service. This expertise helps to ensure that we can match a vendor to a purchaser to a property, landlord to a tenant and a tenant to a property. We were voted the best estate agent in Shepherds Bush in 2017 and 2022, and aim to continue to offer our bespoke, good, honest and quality property experience to all our clients. We believe that the depth of our local knowledge in both sales and lettings is unique in the area. Visit us at our office at: 216 Uxbridge Road, Shepherds Bush Green London W12 7JD


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(10)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Worst Letting Agency

We rented through them, and this is your warning: avoid them.
From the start they showed no respect for the home or for us, entering the property and refusing to take their shoes off even when asked. The flat was in poor condition when we moved in, with mould, dust and dirt and only a basic clean when they said it was professionally, and the issues we reported were met with promised fixes that never properly happened. Their handyman came once, did not finish, and failed to turn up on days we waited in for him.
We looked after the place carefully, cleaned for nearly a week before leaving, and handed it back in better shape than we received it, even paying out of our own pocket to replace old limescaled stuffs. When we asked them to send cleaners back since the first time didn't qualify to their standard, they refused and chose to charge us instead, which tells you how they operate.
When challenged, they blamed the landlord rather than take any responsibility. We disputed their charges with evidence and recovered most of our deposit, but it should never have taken that. In our experience this is about as bad as a letting agency gets. Document everything, and do not say you were not warned.

17 de junio de 2025
Opinión espontánea
Logotipo de Amber & Co (MGMT) Ltd

Respuesta de Amber & Co (MGMT) Ltd

Dear Sean,

Thank you for taking the time to leave a review.

We have looked into this but unfortunately we are unable to locate any record of a customer or tenant named Sean Penn anywhere within our system.

Could you please email us at info@amberandco.co.uk with your details and any further information regarding your experience? We would be happy to look into this further, however, based on the information currently available, it appears that this review may have been intended for another company.

We look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Professional honest service

Professional honest service. They deal with stuff better than the big estate agents who charge almost double but don’t even look after then property properly. I haven’t had to do anything with these guys. Very hassle and stress free always keep me updated if anything happens

16 de abril de 2025
Opinión espontánea
Logotipo de Amber & Co (MGMT) Ltd

Respuesta de Amber & Co (MGMT) Ltd

Thank you Ji Son for your review.

We appreciate the kind words and are glad to work with you.

Amber & Co

Valorada con 5 estrellas sobre 5

Amazing team!

They are an amazing team, very helpful, and always available to help. Speedy and trustworthy process to rent a house. Recomend!

21 de marzo de 2025
Opinión espontánea
Logotipo de Amber & Co (MGMT) Ltd

Respuesta de Amber & Co (MGMT) Ltd

Thank you for the positive review Patricia. We appreciate the kind words!

Amber & Co

Valorada con 5 estrellas sobre 5

Great service and professional and very…

Great service and professional and very prompt and on the dot helped me move into a flat ASAP

5 de febrero de 2025
Opinión espontánea
Logotipo de Amber & Co (MGMT) Ltd

Respuesta de Amber & Co (MGMT) Ltd

Thank you Sev for your wonderful reply. We are glad you enjoyed our service.

Valorada con 5 estrellas sobre 5

Amazing customer service with extensive…

Amazing customer service with extensive knowledge of the process from beginning to end. Would definitely recommend to friends.

16 de octubre de 2024
Opinión espontánea
Logotipo de Amber & Co (MGMT) Ltd

Respuesta de Amber & Co (MGMT) Ltd

Thank you for your review Adnan. We were more than happy to help. We hope to help you again.

Amber & Co

Valorada con 5 estrellas sobre 5

Very concise and helpful in helping me…

Very concise and helpful in helping me find what i wanted. Customer service was outstanding !!

12 de noviembre de 2024
Opinión espontánea
Logotipo de Amber & Co (MGMT) Ltd

Respuesta de Amber & Co (MGMT) Ltd

Thank you for your positive review Mohamed. We are glad to hear we could be of service to you.

Kind Regards,
Amber & Co

Valorada con 5 estrellas sobre 5

Had a great experience

Had a great experience, the agent showed the property and gave me all the info and details I needed and I asked for.

15 de octubre de 2024
Logotipo de Amber & Co (MGMT) Ltd

Respuesta de Amber & Co (MGMT) Ltd

Thank you Ben for your wonderful review. We ae glad to have helped and we hope to help you again.

Amber & Co

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