Ambius UK Opiniones 382

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have had a wonderful experience with Ambius UK taking care of the plants around our hotel. Their service is always professional, reliable, and the plants are consistently maintained to a very h... Ver más

Valorada con 5 estrellas sobre 5

Our office space has never looked better. Ambius really go above and beyond keeping our plants alive and healthy and the staff are always so friendly. Vicky who comes into our Birmingham site is lovel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When Ambius visit our site it is always a pleasant experience. Derek is always friendly and professional onsite maintaining the plants to a high standard. The plants are dust free and healthy. On ar... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Initial contact, meeting and receipt of proposal was timely. The Ambius rep listened to our requirements. Having placed the order it took over 2 months for the plants to be installed which is too lon... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vivero de plantas
  2. Mercado de flores
  3. Vivero
  4. Tienda de mobiliario para oficinas

Sobre Ambius UK

Escrito por la empresa

At Ambius, we specialize in crafting bespoke interior environments tailored to your business needs. Our expert team works closely with clients to select the perfect plants, containers, and accessories that fit their unique space, budget, and lighting requirements.

Whether you're looking to revitalize your workplace or create a welcoming atmosphere, we offer a comprehensive range of services. From interior and exterior landscaping to Christmas decorations, scenting solutions, and innovative design services, we've got you covered.

Our design expertise and cutting-edge technology enable us to bring your vision to life. But what really sets us apart is our award-winning service team. Equipped with the latest technology, they provide exceptional plant care and maintenance, ensuring your space always looks its best. With instant proof of service, proactive query management, and a dedicated admin team just a phone call away, you can enjoy total peace of mind.

Contact Us

Ambius can help you design, install & maintain stunning plant displays

Escrito por la empresa

We are passionate about delivering excellent customer service to every single client.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

382 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Superb service

We recently engaged with Ambius and requested that they take on internal landscaping works with little notice. Shirley Ann was a fantastic help and made the necessary arrangements. Our client is delighted with the quick turnaround and we are looking forward to working closely with Ambius for the duration of the contract.

14 de febrero de 2022
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Respuesta de Ambius UK

Thank you for taking the time to leave us a review! We are so pleased that you are happy with the service and we look forward to continuing to work with you.

Ambius UK

Valorada con 5 estrellas sobre 5

Out Standing work

Brilliant Job. Neil Scott who comes here to our premises does a great job of keeping the place looking great He takes pride in he's work. if there were more stars i would give him a 10.Keep up the Good work Neil

11 de febrero de 2022
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Respuesta de Ambius UK

Thank you so much for taking the time to leave us a review. We are so glad that you are happy with your service!

Ambius UK

Valorada con 4 estrellas sobre 5

Great service

We've always received a great service from Ambius, who regularly attend to maintain our office plants.
Our technician, Kerrie, has been maintaining our plants for a number of years. Kerrie is very conscientious and advises if plants need moving or changing. She is very knowledgeable and happy to discuss requirements or ideas for changing the displays.
A few invoice issues recently, is the reason for the 4* rating (our account manager is on the case!), but otherwise we receive a great service from Ambius.

11 de febrero de 2022
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Respuesta de Ambius UK

Thank you for taking the time to leave us a review. We are so pleased that you appreciate the hard work and expertise of Kerrie. We are sorry that you have had issues with your invoices recently, and we will ensure that these issues are dealt with quickly and effectively.

Ambius UK

Valorada con 5 estrellas sobre 5

Excellent Service!!!!

Excellent service from a lovely Technician, Kerrie Rollinson, Glad she is back. Ambius have certainly served us well and helped bring life to our reception area. Kerrie takes great pride in her work and really takes care of all our plants, always on top of things and when one of our plants just did not seem to like the atmosphere she and the Ambius Team carefully chose a replacement
which did not take long to arrive.

Ambius are a great team of professionals and certainly will create a lovely atmosphere with a beautiful selection of plants. Certainly recommend them!!

11 de febrero de 2022
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Respuesta de Ambius UK

Thank you for taking the time to leave us a 5* review! We are so pleased that you appreciate the hard work and expertise of Kerrie and the rest of the team.

Ambius UK

Valorada con 5 estrellas sobre 5

Fabulous Service

Ambius provide an excellent all round service tending to our plants at our Corporate Office. Our technician Kerrie who always has a big smile is extremely helpful and makes sure our displays always look fabulous, her knowledge of plants is exceptional so always feel we are in safe hands.

Also our Christmas tree display this year was Spectacular, the attention to detail was just magical and I know the girls worked extremely hard to achieve this.

Well done... a very professional service which we would highly recommend.

11 de febrero de 2022
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Respuesta de Ambius UK

Thank you for taking the time to leave us a 5* review. We are so glad that you appreciate the service of Kerrie and we are so proud of her hard work!

Ambius UK

Valorada con 5 estrellas sobre 5

Thanks to Kerrie Rollinson for…

Thanks to Kerrie Rollinson for maintaining the plants are in good condition.

11 de febrero de 2022
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Respuesta de Ambius UK

Thank you for taking the time to leave us a review. We are so glad that you appreciate the hard work of Kerrie!

Ambius UK

Valorada con 5 estrellas sobre 5

Grounds maintenance

Ambius provide Grounds maintenance for our client site in the North East of Scotland. We get a great service from them, but in particular from the technician Stewart McGivern. He is very proactive and communicates very well with management onsite to ensure service level expectations are being met. The Ambius Management team are also very responsive and touch base often.

9 de febrero de 2022
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Respuesta de Ambius UK

Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate the grounds maintenance service you receive, and we are extremely proud of Stewart and the rest of the team!

Ambius UK

Valorada con 5 estrellas sobre 5

Ambius plant delivery

Ambius delivered our beautiful plants to our office, not only were the staff really friendly and helpful they also took all the measures to ensure our plants looked great and that they were cleaned and watered before leaving. I would highly recommended Ambius to anyone wishing to add plants to their office environment. Overall it was a really great service from Ambius :)

4 de febrero de 2022
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Respuesta de Ambius UK

Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate the recent planting installation and the hard work of our Ambius colleagues.

Ambius UK

Valorada con 5 estrellas sobre 5

Victoria Hughes is our technician and…

Victoria Hughes is our technician and she does an amazing job looking after our plants, she is always friendly and approachable and is happy to discuss any concerns we have

27 de enero de 2022
Opinión espontánea
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Respuesta de Ambius UK

Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate the hard work of Victoria. We are most certainly proud, this is excellent feedback!

Ambius UK

Valorada con 1 estrellas sobre 5

Ambius couldn't be worse if they tried.

The experience of using Ambius for scenting our premium showroom could not be worse. We are provided zero service, the billing is always wrong, they don't come out to service the units, they charge us £267 a month and do nothing. Daylight robbery. Even when you raise a ticket no one gets back to you. The managers don't answer emails and you can't call them directly. I will be cancelling our contract with immediate effect - if they even are capable of actioning that without 300 emails and calls.

17 de enero de 2022
Opinión espontánea
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Respuesta de Ambius UK

Hello Sally,

We are very sorry to read that you are unhappy with the quality of service that you have received during your contract with us.

We take complaints very seriously and have already begun our investigation into the issues you have raised with our service in this post. Our senior management and customer service team have been informed and are working with your local branch to understand what has occurred and how we can best resolve the situation.

We are especially concerned about the mentioned lack of contact you have received from our customer care team as we pride ourselves on the level of customer service we provide to our customers.

You can expect a call today from one of our management team. Have your contact details changed? If so, respond to our ‘Find Reviewer’ request so we can reach you.

We hope to talk through what has happened and take action in the best way to remedy the situation.

Best regards

Ambius UK

Valorada con 5 estrellas sobre 5

Tracey and the guy that helped decorate…

Tracey and the guy that helped decorate Chigwell were amazing I’m so sorry I have forgotten the name but they were fab

6 de diciembre de 2021
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Respuesta de Ambius UK

Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate the hard work of our team!

Ambius UK

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Brilliant service from start to finish. Quality of Christmas decorations is superb, attention to detail by Sarah in the installation was second to none. Thank you

30 de noviembre de 2021
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Respuesta de Ambius UK

Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate Sarah's attention to detail and love your Christmas decorations.

Ambius UK

Valorada con 5 estrellas sobre 5

Amazing Service with a smile

We have used Ambius now for many years we receive a very personal and professional service the attention to detail is amazing - our regular technician is always happy to help, provide expert guidance and advise.

24 de noviembre de 2021
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Respuesta de Ambius UK

Thank you so much for your feedback.

We're very pleased to know that you're happy with our service. We look forward to continuing to work together to achieve the results you're looking for.

Ambius UK

Valorada con 5 estrellas sobre 5

Would give 6 stars if I could!

We have now used Ambius for a couple of years and honestly I cannot fault them! We have continually increased the plants we lease and this has never been a problem for them. We have had Sarah Hockman come to us whenever we need some guidance and she is always extremely helpful in facilitating changes we have to make. Tracey Morris is the person who comes to service our plants and she is friendly, professional and always, always leaves us happy. If there has ever been even a small issue with one of the plants, usually I get a response immediately and Tracey will come round asap to check it out and replace it if necessary.

I'm so, so glad we found Ambius! And we will certainly use them in years to come, both in our current office and if we ever move elsewhere. Cannot recommend them highly enough!

4 de noviembre de 2021
Opinión espontánea
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Respuesta de Ambius UK

Thank you for taking the time to leave us an amazing review review! We are so pleased that you appreciate the hard work of Sarah and Tracey. We are most certainly proud, this is excellent feedback!

Ambius UK

Valorada con 5 estrellas sobre 5

A big thank you to Pauline Freel

A big thank you to Pauline Freel, Customer Consultant of your Ambius Coatbridge branch.
Pauline has been super helpful in visiting my home by the river to provide a survey and recommendations after a surveyor (selling my home) noted we had Himalayan Balsam weeds.
I now feel confident that although it is an aggressive weed it is manageable and should cause no concern to prospective buyers.
Thanks a million Pauline, I really appreciate your support and professionalism.

1 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Tamara!

We have used Ambius for a few years now to service the plants in our office and will continue to do so! Tamara does a great job always, is lovely to deal with and easy to make arrangements with - would highly recommend.

22 de julio de 2021
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Respuesta de Ambius UK

Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate the hard work of Tamara. We are most certainly proud, this is excellent feedback!

Ambius UK

Valorada con 5 estrellas sobre 5

Thank you Neil

We are so lucky to have Neil coming every week to look after our plants.
He does an amazing job by having our plants looking nice and healthy all the time.. when something goes wrong he spots it straight away. Very kind and dedicated person, Ambius must be very proud to have staff that really cares.
Thank you Neil (One of The Crown's stars) & team.

Angela C 😊

14 de marzo de 2021
Opinión espontánea
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Respuesta de Ambius UK

Thank you for taking the time to leave us a five-star review! We are so pleased that you appreciate the hard work of Neil. We are most certainly proud, this is excellent feedback!

Ambius UK

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