Ameliaarthurjewels Opiniones 

203
•
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Total scam. Would give zero if possible. Jewellery absolute tat. They offer a 20% refund and I could keep the jewellery. Refused and managed to send the return; told to add a low value. Stuck with Chi... Ver más

Valorada con 4 estrellas sobre 5

I really don't get the bad reviews. I didn't receive a confirmation email about my order so messaged the address on the website. Amelia immediately got back to me and sent me the tracking details.... Ver más

Valorada con 1 estrellas sobre 5

Scam scam as with Langford and Blake. American Express involved. Both not UK based. Returns difficult and expensive and if you do choose to return item not picked up at chinese delivery point. They... Ver más

Valorada con 1 estrellas sobre 5

Order at your peril. Read the delivery and returns policy on the website. Ordered on 19 July, item delivered three weeks later. Sent direct from China. Several emails requesting tracking details sent.... Ver más

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Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

203 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

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(203)

6 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Awful company

Awful! An utter scam. Looks like a U.K. company but is based in China. I ordered two pairs of earrings that on eventual arrival, look nothing like the website photos. Cheap materials and sharp metal ear hooks that made my ears sore. DO NOT BUY. They now have my card details, email and address to sell on. BEWARE!

15 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t buy from this company

Didn’t even receive my order so can’t review the quality.

I’ve just been told repeatedly to go to the post office, parcel shop, “Royal Mail of Great Britain”

The post office have investigated and no record of it anywhere. My requests for a refund are being ignored.

15 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could it zero rating I would

If I could it zero rating I would. Expensive rubbish made jewelry. Really poor quality, slow delivery and earrings aren't even the same colour as on their facebook page.
I now know why they don't have reviews on facebook. Please save your money. Thank god we didn't pay tax on this rubbish. Cheap and nasty looking. Was offered 30% discount on my next purchase but who on earth would throw good money after bad? Commented on facebook and they've now blocked me. Speaks volumes.

14 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheap and nasty

Took forever to come. Probably worth about £1, although it cost £17.95. The "gold" edging has just been painted on and although sold as silver ring, it's just cheap metal. Scammed! Please avoid!

13 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely awful

Absolutely awful. Waited over two weeks for delivery from China! Not London. The stones are not real but plastic and the earrings look nothing like the picture. There is also a lot of obvious glue on the back.

12 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Quality very poor

The site makes you think they are UK based, they are not. The quality of their jewellery is poor. I made a comment of their Facebook page and I was immediately blocked. Please do not order.

12 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

I ordered, what looked like a fabulous pair of earrings reduced in their ‘sale’! What I received did not resemble in any way shape or form the picture on their website!! I subsequently contacted the company asking for a refund as they clearly state “a 30day guaranteed refund policy” as they’re SO confident in the quality of the products.This started an email chain of them offering me various discounts and then further discounts off my next purchase!!! You only get the return address when you keep refusing the offers…..CHINA!!! They try everything to not give a full refund. This isn’t a cosy little company run by a mum with her son….its an absolutely RUBBISH company in CHINA for which you have to pay to return the goods! AVOID AT ALL COSTS. They are rip off merchants selling rubbish products!

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

That is a scam

That is a scam. It isn't a small business in London but a business in China. Nothing they sell looks like the photos on their website and they don't process returns.

8 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointed

I so wanted the earings to be perfect .waited about nine days to arrive. when they did they were nothing like the picture on the website .olive green drop earings so pale and hardley green and gold I would never order gold as I only wear silver. I sent them a message they did offer a discount but I wanted the olive earings !!!! I have a friends birthday soon she wears gold so it was ok . But won't order from. Them again wish I had read the reviews first
comes across as a family company is it ???

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What beautiful jewellery …

I am entirely delighted with both pairs of my beautiful new earrings , the quality of the jewellery and customer care was excellent, I will certainly be ordering from this lovely website again for gifts and for myself.

11 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE THIS IS A CHINESE COMPANY. NOT BRITISH

I bought £41 of earrings for a gift.
I did not read the delivery time on the order.
When it did not arrive in 5 working days, I then went onto their website the check delivery time. That is when I twigged that they were coming from China.
Their terms state that you can have a refund within 30 days.
I wasn’t happy with the quality. Asked for a refund.
Like the others, offered me discounts on the order and a future order.
I am keeping them as it’s too expensive to return.
However, I am contacting trading standards as their website is misleading. Making you believe they are in London. They need closed down. As their jewellery is just cheap junk. I could buy from China for a fraction of the price.

25 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give 0 stars I would

If I could give 0 stars I would. They make it seem as if they are sending goods from London, alas they are absolutely cheap rubbish from China. Nothing like the pictures, very poor quality, broke when I picked them up. They have refused to refund my money but offered me 30% discount off of another poor quality item otherwise I have to pay to send back faulty goods…not my fault they broke. DO NOT WASTE YOUR MONEY ON THIS BOGUS COMPANY

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake

Fake, fake, fake.... Do not send them any money. You will not receive any goods. It's all a sham....there is no Amelia and Arthur. Stuff I've ordered has not 'shipped' or materialised.

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful quality and not as advertised.

Just received 3 pies of earrings which are very cheap looking. Not real stones - look like acrylic. Bright gold when I thought I was ordering silver.
I feel stupid for falling for the ad. I thought I was buying from a UK based small business but they came from China. £40 for 3 pairs of earrings. What a waste of money.

8 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer services

Excellent customer services, lovely earrings true to description, well packaged in nice jewellery box.My order took a couple of days longer to arrive than expected, but Amelia responded quickly to my enquiry and was very polite and helpful. The earrings arrived the next day.

6 de agosto de 2025
Opinión espontánea

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