American Giant Opiniones 1419

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more fla... Ver más

Valorada con 5 estrellas sobre 5

These are the best sweaters I've ever owned. I have about 20 in a full range of beautiful colors. Well-crafted, durable, warm, comfortable, and attractive. Top top!

Valorada con 5 estrellas sobre 5

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash... Ver más

Valorada con 1 estrellas sobre 5

Purchased zip up sweatshirt on 11/17/25 and wore it no more than 4 times, washed twice, as of 1/26/26 zipper has broken already. Contacted customer service and they wont replace item . Would not... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

​American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Love the clothes

Love the clothes. They are on the pricey side, but you get a sense they're built to last compared to box store knockoffs. I also like supporting US craftspeople. I wish shipping was a little faster, but economics of scale rule.

25 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Shopping on the site was easy

Shopping on the site was easy
I purchased for my husband
The sweatshirt came perfectly packaged
and
He loves it - well made, great cotton
and he has the comfort of knowing that it's 100% USA

25 de septiembre de 2025
Valorada con 1 estrellas sobre 5

ABSOLUTELY HORRIBLE SERVICE - SHOP SOMEWHERE ELSE!

The wrong item was shipped, this is the 3rd time American Giant screwed something up. It took 3 days to resolve the shipping error - this should ONLY have taken 1 day to resolve.

American Giant NEVER apologize for THEIR error and never acknowledge THEIR error.

Then American Giant LIED, stating they would send the replacement overnight. That was a week ago and I'm STILL waiting for the shipment. That shipment is only supposed to be sweatpants - so WHY does it weigh 22 lbs?

25 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Careless Packaging, Very Poor Customer Service

My order arrived In two, heavy paper mailers, one of which was never sealed by the American Giant shipping department. (The mailer was too small, and the adhesive on the flap was simply not applied to the other side of the opening.) Consequently, the two items in that shipment were wet when they arrived, which is really not acceptable. I contacted the customer service department and they sent me an impersonal reply saying I could return them to a shipping agent or pay for a return label to be used at UPS. Asking me to pay to return damaged goods that arrived in unacceptable condition due to the company's negligence is really not an indicator of good customer service, and I would not deal with this company again for that reason. Regarding the products, if they were not made in USA there is no particular reason to choose them because the design, material and workmanship is at best average and the prices are above the norm.

25 de septiembre de 2025

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