Hi Albert,
We’re truly sorry to hear that you feel this way. Your experience does not reflect the standard of service we aim to deliver.
From the beginning, our team worked according to the agreed scope and timelines. In projects involving multiple revisions and evolving requests, timelines can sometimes shift, especially when additional changes are introduced beyond the original agreement. That said, we always aim to communicate clearly and keep our clients updated throughout the process.
We certainly did not “hide” after payment. We remained available via email and support channels, and we are still open to resolving any outstanding concerns. Client satisfaction is extremely important to us, and we take feedback seriously.
If there are specific deliverables you feel were not addressed, we welcome the opportunity to review them and find a fair resolution.
We invite you to contact us directly so we can work toward a constructive solution.