Aduana me está cobrando por liberar el…
Aduana me está cobrando por liberar el paquete esto no lo mencionan en su sitio es solo un bolso me gustaría un reembolso ya que no voy a pagar casi el mismo costo del paquete para que lo liberen y aduana lo retornará al vendedor
Respuesta de Amerii
Hello Lizett,
Thank you for taking the time to share your review!
We understand it’s frustrating if you were not expecting this fee. As mentioned in our FAQS and in the Order Confirmation you received, a small percent of orders we ship may be subject to import duties and taxes and this is sorted once the shipment reaches its destination country.
This fee is not related to shipping and we’re not responsible for these charges or in control of the costs.
Once again, we are sorry if this fee was unexpected but we do hope you’ll still enjoy your new bag.
You are more than welcome to reach out to us if you need any further help.
Kind regards,
Amerii Team