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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service, product bottles are beautiful. Can't wait to see how the serum makes my hair grow. Amyla Cosmetics is new but expanding and growing faster every day. Get your now before th... Ver más

Valorada con 1 estrellas sobre 5

I subscribed to the products by mistake. I was unable to unsubscribe but kept delivering and charging me monthly even after writing an email a month before. I had to report the incident to the bank w... Ver más

Valorada con 5 estrellas sobre 5

Since starting my fitness journey, all the cardio, sweat, and slick back ponytails caused dryness and breakage especially around my hairline. My perimeter was thinning and my hair felt fragile. A... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Still waiting for my April order, then was charged for May after I requested subscription cancellation. All I receive are generic email messages requesting I be patient. It’s almost June. Horrible cu... Ver más

Información sobre la empresa

  1. Fabricante de productos cosméticos

Escrito por la empresa

Taking care of textured hair isn’t simple. Whether your hair is curly, coily, kinky or somewhere in between, you know how challenging it can be to keep it healthy, strong and growing. That’s why we spent months researching, formulating and testing hundreds of ingredients to create hair care products that truly work for textured hair — from loose curls to tight coils. Too many women have tried brands that make big promises with little to no results. At Amyla Cosmetics, we chose a different path. Our products have been tested by hundreds of women with different curl patterns and hair textures, and the results speak for themselves. We believe in our formulas so much that we offer a money-back guarantee — because your hair deserves real care, not empty promises.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

900 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 60% de las opiniones negativas

Suele responder en menos de 2 semanas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I absolutely love love Amyla cosmetics…

I absolutely love love Amyla cosmetics products as a natural afro/ curly hair girl Amyla provides everything we need for all hair types in the products thank you Amyla cosmetics for doing wonders with all your amazing products.

11 de abril de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 1 estrellas sobre 5

They are horrible, terrible, unprofessional

They are horrible. Would not recommend to anyone.
They lie, lie, lie, lie.
I sent products back, I’ve sent emails with the tracking number and someone signed for it.
They still have not returned my moneyThey are a scam three ratings are Berry low with BBB

5 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Hello, we're sorry to hear that you're experiencing problems with your subscription. If you think you have already contacted us, please check your spam folder, we respond to all customer inquiries within 24 hours on working days to ensure prompt assistance.

You must use the returns process provided by our teams. If we do not receive your order at the right place, we will not be able to refund you.

Our customer support team is always on hand to help and answer any questions you may have.

Valorada con 1 estrellas sobre 5

This business is a scam /a fraud

This business should not be doing business. Customer service is non-existent and additionally , they're just out to scam you and deceive you. I ordered their "free trial" which they advertised in FB and just pay shipping costs. The products came. After a few days, they sent me another package of products which now they charge me for $45.98. I contacted them thru their website since they have no customer service hotline and all the response I got is asking me "What is your order number?" I told them to that I returned the package and they should refund me. But all the response I got is the same, "what is your order number?" I found out that they gave me an order number at my email , which I was surprised because I did NOT order anything that is worth $45.98. After 3 more emails, they did not respond. THEY JUST IGNORED ME. That was in mid-March. Then just 3 days ago, I received an email that an order is on my way for delivery. I was astounded since I asked them for a refund already to which they did not reply . And now they're sending me another package in less than 30 days to which they charged again at $45.98. The email contains an order number and a thank you note that I am a loyal customer and I ordered their products. I emailed them once again, and I told them I sent them previous emails requesting to cancel and demand a refund. You know what response I got ? Their response is "WE don't have a record of the conversations ." And then I emailed them back again attaching screenshots of our email conversations. Still I haven't gotten a reply since 3 days ago. Their customer service sucks. They don't reply to messages about stuff like these- refunds, cancellations, etc. They charged me $45.98 twice. I disputed them through my bank and Will report them to consumer rights agencies

3 de abril de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Hello, we're sorry to hear that you're experiencing problems with your subscription. If you think you have already contacted us, please check your spam folder, we respond to all customer inquiries within 24 hours on working days to ensure prompt assistance.

With regard to your subscription, please note that cancellations must be made at least three days before the next order is processed, but you can unsubscribe at any time. Once an order has been scheduled and payment has been made, we cannot cancel it.

However, you may return the product once received, in accordance with our returns policy. You must use the returns process provided by our teams. If we do not receive your order at the right place, we will not be able to refund you.

Our customer support team is always on hand to help and answer any questions you may have.

Valorada con 5 estrellas sobre 5

Parfait

Bonsoir. J’ai commandé la gamme complète shampoing, après-shampoing et sérum. Les produits etaient conformes à ma commande et très très bien emballés. J’ai commencé il y a deux semaine j’attend de voir dans le temps mais déjà super bonne impression et l’après shampooing est juste à tomber l’odeur est sublime et ça hydrate à fond mes cheveux crépus. Mais j’ai payé en taxe à la livraison cela ne dépend pas de Amyla.
Merci Amyla pour votre sérieux

24 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Merci beaucoup pour votre commentaire :) Votre soutien est très important pour nous ! Si vous avez des questions ou des préoccupations, n'hésitez pas à nous contacter.

Valorada con 5 estrellas sobre 5

Obsessed with this product!

Obsessed with this product! The smell alone is enough to fall in love with, but what really sold me is how my hair feels. Softer, healthier, and I’ve already started noticing new growth in areas that used to feel stubborn. Total game changer for my routine!

7 de abril de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

Amyla is a Game-Changer in Hair Care

I can confidently say this company is doing an incredible job at creating high-quality, effective hair care solutions. From the moment I started using their products, I noticed a huge difference in the health and appearance of my hair.

What makes Amyla stand out is their attention to detail in each product they offer. The shampoo is gentle yet effective, leaving my hair feeling clean without stripping it of its natural oils. The conditioner is rich and moisturizing, making my hair feel soft and nourished, even on the driest days. The moisturizer is a game-changer, offering long-lasting hydration without feeling greasy, and the oil is the perfect finishing touch—lightweight but packed with benefits, giving my hair a healthy shine.

Beyond the product quality, what truly makes my experience great is Amyla's commitment to using natural ingredients that are not only effective but also gentle on my hair. I love knowing that I'm nourishing my hair with the best ingredients, and it shows in the way my hair feels and looks.

7 de abril de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

Amyla hair products are wonderful they…

Amyla hair products are wonderful they reduce breakage and are also good for the scalp! Hair growth is massive you can actually see change in a month. If you need a healthy scalp or hair trust me you can never go wrong with amyla!!!

7 de abril de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

L’huile pour la pousse de cheveux sent…

L’huile pour la pousse de cheveux sent super bons et rends le cheveux doux et brillant ! Les autres produits qui ont été testés par ma sœur sont superbes également ! Merci 🩵

20 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

I am absolutely loving my experience with Amyla cosmetics

I am absolutely loving my experience with Amyla cosmetics I no longer suffer from hair damage and hair breakage. What i love the most about Amayla cosmetics is their commitment to using natural and organic ingredients that are gentle on my hair and scalp. Overall, I'm so impressed with Amyla Cosmetics and would highly recommend their products to anyone looking for high-quality, effective hair care solutions. Five stars isn't enough , I'd give them ten stars if I could!

1 de abril de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

I love Amyla products

I love Amyla products, they nourish the hair and leaves the hair looking healthy and hydrated. My favourite is the coconut hair growth conditioner, it smells good, great texture, thick consistency and prevents breakage.

7 de febrero de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

Amyla Cosmetics is definitely the girl…

Amyla Cosmetics is definitely the girl she KNOWS she is . Their products left my hair soft , shiny and healthier. Definitely one of my favourite hair care brands

31 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

Amyla cosmetics have been a game…

Amyla cosmetics have been a game changer for my hair. Not only do they leave my hair nourished and strengthened but also hydrates my hair. I would definitely recommend them to anyone who's wants to kick start their healthy natural hair journey.❤️

12 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

Slayed to Perfection

Slayed to Perfection, Honey!
Amyla Cosmetics just understood the assignment, PERIODT. I got my hands on their hair products, and baby, my hair has never looked this good. It’s giving luxury, it’s giving healthy, it’s giving all the shine, bounce… and growth!

27 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

What's important that people must know

Well my experience with Amyal cosmetics was very eventfull because I noticed that alot of things has changed ever since I started using the products I advise my followers to please go and get yourself just a small package from them and you won't regret it

27 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

Cleared my dandruff its really helpful

8 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

Amazing nourishment for my Crown

I absolutely love Amyla Cosmetics for my crown. The quality is top-notch, the products are nourishing, and my hair has never looked healthier, they deliver amazing results every time. Highly recommend!

18 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

Amyla cosmetics is really and good…

Amyla cosmetics is really a good brand ,the products keep your hair strong and healthy and i highly recommend the products :)

17 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 5 estrellas sobre 5

I love Amyla products

I love Amyla products, they really helped me grow my hair and their service is efficient ❤️

17 de marzo de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Valorada con 1 estrellas sobre 5

PRODUCT NOT DELIVERED FOR A MONTH

I placed an order on the 14th of February, haven’t received it til today. Sent an email last week and in response, they just sent me another email confirming my order and nothing on my delivery. I’m really annoyed and just want my money back

14 de febrero de 2025
Opinión espontánea
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Respuesta de Amyla Cosmetics

We are sorry if your order has been delayed, this situation is exceptional. If you contacted us and you think you haven't received a reply, please check your spam folder.
We have informed our customers about a slight delay this month, but stock is now fully replenished, and all orders are being processed without any issues.

Please reach out to our customer service team for more details. Thank you for your patience!

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